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Hiring a Consultant for a Campaign Planning Study…

An email I received not long ago asked: “What can a small non-profit, looking to raise about $5 million for a Capital Campaign, expect to pay for a consultant to conduct a study and then (guide) the Capital Campaign?” The size of your non-profit relates to the question only in the context of whether you …

Tell Us What You Want

This blog is for you, the reader. We take your feedback very seriously. Please take 3 minutes to complete the following survey. We will very closely consider your feedback to make this blog even better for you. Click here to take the survey Thank you very much! — For more resources about training, see the …

Tell Us What You Want

This blog is for you, the reader. We take your feedback very seriously. Please take 3 minutes to complete the following survey. We will very closely consider your feedback to make this blog even better for you. Click here to take the survey Thank you! For more resources, see the Library topic Career Management.

Southwest’s Sub-Par Crisis Management

Bad communication spoils airline’s response Southwest Airlines is in trouble following an incident that caused its entire fleet of Boeing 737s to be grounded for inspection, canceling hundreds and delaying literally thousands of flights. Compounding the issue is the terrible crisis management from Southwest, which has sparked negative commentaries like this one, from a Portfolio.com …

Ten Terrific Tips for Group Facilitation

You’ve been there. I sure have. Sometimes meetings and training sessions seem to drag because you can’t get a good discussion going. Other times, people start talking and can’t seem to stop, or arguments and conflicts devour precious time. In order to facilitate effectively, you need to know both how to get a group started, …

Training-Pleasant Surprise or Nightmare?

Employees sometimes spend several hours each year in training classes. Many times, these classes get the same reception as the performance review. The two have some similarities. Both are often dreaded experiences that can turn into a pleasant surprise or a nightmare. Most likely each of you can relate to both experiences for both items.

5 Leadership Skills for Project Managers

Guest post from Claudia Vandermilt: As a project manager, your teams rely on your leadership skills to guide and encourage productivity and project success. When provided with quality leadership, team members often respond positively; they build stronger relationships and rise to project challenges brought forth by their leader. Arm yourself with these five critical leadership …

What DOES your Target Market Want?

The basis of marketing is understanding what your target market wants or needs. So, how do you do this? How do you go about understanding your target market? Understanding your market is really a blend of science and art. The key is to collect the data. I believe it is important to do this through …

The Realities of Supervision

Is it time to strengthen your supervisory muscles? Here are insights from years of working with managers, teams, and new leaders on the realities of supervision. For some of you it may be “old hat”; for others an “ah’ha”. In either case, know that the moment you start taking things for granted, you stop being …

New Boss: Make a Great First Impression

If you’re getting a new boss in your existing job, consider getting ‘hired’ all over again. How many bosses have you had in your present job these past couple of years? I’ve asked this question in my career management and personal branding workshops. I heard everything from “my boss seems to hang on” to several …