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Using the Turn-Over Training Orientation Guide

Over the years as I have left various positions and started new ones, I have always felt the best training tool was a turn-over book, a how-to-do-your-job training guide. Some might say, it is the perfect training tool. It is and it isn’t. Depends. Sometimes. The alternative to a turn-over guide book is to be …

How to Encourage Everyone to Do Their Best Work

Managers often forget that praising employees, telling someone they are doing good work, brings a smile, good cheer and greater commitment to their job. Employee recognition for good performance is one of the simplest and easiest ways to encourage people to do their best work. Don’t underestimate the need people have for recognition. It provides …

Worrying? Stop Tugging on your Head

“Tend to your vital heart, and all that you worry about will be solved” Rumi A friend of mine told me this story many years ago and I’ve thought about it various times since then. My friend N. got tickets to see a play with her 6 year old niece. When N picked up her …

Do You Know What a Career Activist Is?

Every profession or specialty has its own terminology. So does career management. How familiar are you with these latest career terms? 1. Career Activist: Someone who is proactive in planning, evaluating, directing, and controlling his or her career rather than simply reacting as situations arise. A career activist has an enduring interest in understanding and …

Is the CFRE Credential Worth the Time and Money?

That question was asked on one of the listserves where I am (usually) just a lurker, but was one I felt moved to answer. What I said was that…. I’ve been a fundraising consultant for well over 30 years, and I obtained my CFRE when the program was relatively new – back in the early …

8 Coaching Tips to Enhance Interpersonal Communication

Interpersonal communication is a common and important topic in Executive Coaching. Because direct and open communication fosters trust, enhances information flow and builds stronger relationships, it is imperative that we keep communication a priority. Here are 8 coaching tips to enhance interpersonal communication: 1. Vague messages – when you receive vague messages, define the issues …

Designing Training for Creative Minds

We want to change people’s minds, influence their attitudes, and pass on some new ideas. Is it even possible to train someone to be more creative? Are we talking about minds in general. Or, vision? We are all creative in our own way. Generally if you look at programs that seek to train leaders, they …

Learner-Centered Training Part 3

After the proper learner preparation has taken place and connections have been built with the learners, the facilitator(s)’ role is to deliver the information. It is important to remember in learner-centered training that delivery should be about the learner and their learning of the material. When preparing for this phase, many facilitators, trainers or presenters spend the majority of their time on delivery of content (the presentation of material) within their control ignoring that the leaner is the most important component of this preparation. In many cases, the training is occurring to provide knowledge, skills and abilities that will help the learner achieve the company objectives. The ultimate goal of the training is most likely is to initiate a change in behavior. Since the learner is the only who can control the behavior change, focusing the delivery on the learner is essential is achieving this goal.

Impostors

How do you cope when your brand gets hijacked? Today’s news includes the story of a hoax launched as an attack on coal company Peabody Energy. In short, an activist group calling itself Coal is Killing Kids developed a false campaign including a news release, a Coal Cares website and a Twitter account. The campaign …

A Recipe for Training and Coaching Success

Based on a comment by Barbara Kite, an acting and public speaking coach (and a respected colleague), I am encouraged to write an article on the importance of practice. She has been very influential in how I look at acting, coaching, and, of course, training. Her views, like mine, come from a link between acting …