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Email Quality Matters – and Each Mistake Costs $40 … or more !!

One of the advantages of online fundraising and marketing is that the data entry is outsourced to the donor. It’s also one of the disadvantages! When a donor writes a check and mails it to you, you have to pay someone (at your organization, or at a service bureau) to open the envelope, deposit the …

Recognizing Your Shadow

In some of his groundbreaking work in psychotherapy,Carl Jung coined the phrase ‘Shadow’ as those aspects of our self that we hide, deny, or avoid. Here’s a good short introduction to the Shadow- ShadowWork Seminar and Video What is Shadow? We spend mental, emotional, and spiritual energy stuffing traits and hiding behaviors we’d rather not …

Multitasking Yourself to Mediocrity?

By: Kristin Keffeler Many of us thrive on it–the rush that comes with feeling that we’re conquering our world, accomplishing more in each day than the Average Joe. We have a love-hate relationship with the pressure—oscillating between craving the stimulation of managing concurrent tasks and sizzling with the mental overwhelm of the demands on our …

Employee Retention:5 Key Management Practices

Are you aware of Tootsie Roll Pop Strategy of employee retention? Inside a tootsie roll pop is the chocolate core- that is, the wages and benefits. Yes, a competitive compensation package is important. But that gets people to show up for work but not necessarily to give their 100%. However, there is also the outer …

Career Management: Insights From the African Bush

I came across an African proverb recently and it has some relevant lessons we can all apply to our day to day lives and managing our careers. Here it is! “Every morning in Africa, a gazelle awakens. He has only one thought on his mind: To be able to run faster than the fastest lion. …

Major Gift Fundraising – A Three-Legged Stool

To stand, to be effective over the long term, a major gifts program needs all three legs: Leaders, Prospects and Involvement of both in the life of your organization. Leadership includes the organization’s CEO, Trustees and (often) key volunteers. It’s their role to define the funding need, take their case to the public, and identify, …

F is for Focus

We continue with our alphabet of terms for great speaking. Focus. When we speak in a focused way, all our energy works toward the same end–getting our message across. Our thoughts, our words, and our bodies all work together to send a unified, cohesive message. When we are in this particular state, words tend to …

What does make-up have to do with HR?

A few months later as I was looking in the mirror, I realized that my skin seemed better that day. In fact, it was almost clear. And even as I stood there with the evidence right in front of me, I wasn’t connecting the dots. I wasn’t making a connection. As I reached for my make-up, it hit me. I never stopped using the make-up I had used for the past twelve years. I had changed everything else I put on my face, but I was still using the same make-up. What if it was the make-up that was causing my condition? I hadn’t even considered it since the product I was using was specifically designed for my condition. But here it was, the evidence right in front of me. I realized that in the previous two days, I hadn’t worn any make-up. And now my face was clear (well, almost clear).

Red Cross UK Disaster Challenge

Crisis simulations save lives Sure, you know that you need to be ready for crises, but do you know what it’s actually like to be in a crisis? The goal of the Red Cross UK Disaster Response Challenge is to give you this experience, and more. Constructing a hypothetical disaster that unfolds in real time …

Worst DMV Customer Service Cherry Hill, NJ

Funny isn’t it? It’s also part of song–but probably wasn’t the real place when the song was written, although it could have been. It’s real now. For Department of Motor Vehicles (DMV) matters many drivers I know do their best to avoid this particular branch. I remember a song now, “A Must to Avoid.” Ever …