It’s about being prepared When a crisis is hot, stakeholders want information. It doesn’t matter if your main office is sitting under 10 feet of water, people are going to expect responses both on the phone and through Twitter, and they will count on an explanation being posted to your blog and Facebook wall in …
It’s that time of year again – time to create your Individual Development Plan or IDP. Staring down at the “official” corporate IDP form, one is reminded how limiting management theory has become (see Gary Hamel’s new book and website for more). So here’s a thought, for yourself and your key talent, do some management …
Miriam is the Regional Managing Director for a large multi-national company. She oversees a group of companies that manufacture and sell products across the region and also export from it. One of the subsidiaries in her group is in a country that has a small market for the products and is fundamentally unprofitable. She has …
Don’t let confidential information slip out! As a spokesperson, the last thing you want to do is drop confidential information in a public forum, especially if you happen to be speaking on behalf of the U.S. military regarding something like, ohhh…international spying practices. When the commander of United States Special Operations in South Korea, Brigadier …
Using Moves Management To Secure Foundation Gifts Moves Management, initially developed by G.T. “Buck” Smith and David Dunlop at Cornell University, is a process of managing relationships with individual donors and moving them towards major giving. As cited in the white paper, Moves Management: The Science of Fundraising, according to David Dunlop, “the moves concept …
Learn crisis management from the pros Tonight marks the premiere of The Crisis Show, a broadcast featuring the talents of Bernstein Crisis Management president Jonathan Bernstein, crisis/litigation expert Rich Klein and social media pro Melissa Agnes. Together, they will take a look at the major crisis management cases of the day, provide an overview of …
Reputation management online can be very effective, when done right. Use these 5 guidelines, and you should see good results shortly.
Turnover is a huge concern for many HR professionals. One of the key steps an organization can take to reduce this during one’s first year is to develop an effective on-boarding program. Below are a few tips to get your started.
I recently led a drumming circle that was very rejuvenating. We enjoyed listening to and feeling the pulses, rhythms, and vibrations of the drums. Our drumming was in synch with each other and I could feel the power and pulse of the group beat. It was almost hypnotic at times. Then as one person changed …
Turnover is costly – just how costly? Research studies have shown that the cost of replacing a professional or managerial employee runs 1.5 to 3.0 times his or her annual salary. And it can cost up to five times annual salary if you are looking at the intellectual capital – what a key person knows …
