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Flu Season Creates Crisis Management Needs

Impact of flu bigger than most realize Flu season is upon us, and it’s an ugly one this year. According to the latest reports from the Centers for Disease Control and Prevention, 7.3% of U.S. deaths last week were a result of the flu, slightly above the official epidemic threshold. What does this mean to …

The Role of the Trainer Should Not Be Underestimated

Jackie Apodaca, an assistant professor at Southern Oregon University, writes in BACKSTAGE, “The Role of the Actor in Society Should Not Be Underestimated.” Theatre is a fine art and that is how she talks about it. I want to show how theatre (acting in particular) embodies some similar charactistics, applies as a practical art–and training–trainers …

Consider Children and Volunteers in your Year-End Giving Strategies

This post was supposed to be Part 2 of Proposal Development for grants. I’m moving that post to February 7th, however, so I may share a couple of personal insights on year-end giving. The holiday – and year-end giving – season is over. We’ve all packed away our lights and decorations, year-end donor lists, and …

Orica Takes Medicine the Hard Way

Editor’s note: The following case study was submitted to us by Crisis Manager reader Antoni lee, managing director of Australian communications firm Rhetorica. As Mr. Lee told us, “While the incidents themselves may now seem minor to some, the reputation and business damage is ongoing and significant.” Orica Takes Medicine the Hard Way:A Case Study …

Managing Documents

How do you manage your documents to provide consistent and accurate communication? Depending on your organization, how do you control documents in your Technical Communications or Technical Writing Department if some groups or branches have different procedures for writing, gathering data, maintaining, verifying, or even for getting feedback? This can occur in an organization that …

Be the Boss Everyone Wants to Work For

The outstanding boss is more than a good manager; she’s a good leader. Pay attention to these 10 tips and be the boss everyone wants to work for. 1. Have a vision. Before you can lead your people, you’ll need something to lead them to. Where are you going? How will you get there? How …

Can Your Company Do This?

Welcome to 2013! It’s not only a new year, it is a new age. Although the Mayans started it, I think it is only fitting that the rest of us join in. In business, I declare that we are entering the age of Intersectionalism! No longer will one discipline or idea have the scope to …

New Job and New Boss: Get Off On The Right Foot

Carla, a system analyst, has just been hired after months of job search. She ‘s highly motivated to succeed because her last position did not work out as she had hoped, particularly with her boss. She requested career coaching to help her start out right foot. Here are 5 questions I suggested to help her …

Can One Non-Profit Donate Money To Another?

I was asked if one 501(c)(3) non-profit can give money to another 501(c)(3) charity. With the usual, and necessary, caveat of, “I am not attorney, nor am I giving legal advice,” I responded that, “Yes, when the transaction advances the donor non-profit’s charitable mission, a non-profit can donate money (and other resources) to another non-profit.” …