Sam is an experienced manager and has worked for over twenty years in his industry. He has also sat on two not for profit boards and enjoys the governance role. Now he has an opportunity to buy an equity stake in a small business that has a product and service for which market demand is …
Peter Block, in his seminal book, Flawless Consulting, explains that a “consultant” is someone who is trying to change another person, process or organization, but who has no direct control over what they are trying to change. Usually, that change is intended to improve performance – the effective and efficient achievement of goals. One of …
Welcome to this six-part series on the foundations of consulting. If you have not been following along with us, then we encourage you to read parts 1-5, referenced from the bottom of this article. Part 1 establishes the basis for the series by using Peter Block’s definition of a consultant as someone who is trying …
Playing dumb is really not a smart crisis management move After being taken to court for underpaying a cook at his Oriental Teahouse restaurant in Melbourne, Australia, to the point where she was owed $28,000 in back wages, owner David Zhou appears to have decided some crisis management was in order. We would assume that’s …
Wireframes allow developers, designers, trainers, managers, marketers, etc. to communicate and transfer knowledge to different types of audiences through the use of diagrams, images, models illustrations, or drawings. They exist in the form of screen shot, diagramming, and modeling applications. A few of these features are already included within existing applications. These suites of tools …
We talk about being the fly on the wall or the mouse in the wall that can hear every thing going on everywhere. This is more than water cooler buzz. Employees want to know what their bosses really think of them and bosses want to know what employees think about them, about the company, etc. …
How you start a facilitated session is critical to the overall success of the session. Conventional wisdom states that a good meeting should start with the agenda. The reason typically given is that the agenda answers the question, “What are we going to do.” However, Smart Facilitators know that participants in a facilitated session need answers to several questions before the agenda is discussed.
Guest post by Ian Needs, Marketing Manager for KeyedIn Solutions If your project management has no formalised frameworks, your business may well be losing money. Standardisation and consistent application of project management methods, processes and technologies is a key factor in business success. Project portfolio management (PPM) software provides a centralised dashboard for the meta-management …
Negotiation is a part of any business, and a lost contract means lost revenue. Make sure you’re not making these mistakes that could cost you your next contract.
We are often cautioned: “Don’t discuss religion and politics.” But why not? They’re a pretty big part of our total being, our livelihood and our spiritual lives !! The “politics” thing, however, does have me walking with some care on what is often a rocky and sometimes perilous path – in these days of political …
