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Month: May 2013

How to Facilitate Feedback: Focusing on Improvement – Not Weaknesses

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Getting feedback on a facilitation process is an important part of ongoing learning, development and application for facilitators. However, people are often reluctant to give critical feedback. And, sometimes, when feedback is given, it isn’t clear whether the feedback is the view of one individual or the entire team. The rated feedback process is a vehicle to help ensure you get quality comments and that you understand the amount of support for those comments.

Leading v. Facilitating Strategic Planning

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A major difference between leading and facilitating is that a leader often tells; a facilitator always asks. In my book, The Secrets of Facilitation, 2nd. ed., I describe how I learned what I call the fundamental secret of facilitation.

MASSIVE CHANGES PROPOSED TO THE COMBINED FEDERAL CAMPAIGN (CFC)

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If Implemented As Proposed, Changes Could Cut CFC Revenues to Nonprofits by at least 50% HELP SAVE THE CFC !! POST YOUR COMMENTS ON THE PROPOSED CFC REGULATIONS The Office of Personnel Management (OPM) has proposed massive changes to how the Combined Federal Campaign works. There are more than 40 pages of proposed regulations, and …

Nutella Nearly Blows Free PR with Legal Nonsense

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If no harm is being done, why create PR risk through legal threats? Ferrero, the company that makes hazelnut-based sweet spread Nutella, nearly blew a free PR opportunity when its lawyers went after the six-year-old unofficial “World Nutella Day” celebration. The event’s founder, Sara Rosso, informed World Nutella Day’s 40,000+ Facebook fans that she had …

Social Media: Who Are You Dealing With?

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Know thy audience, young crisis managers Social media crisis management can be confusing to navigate, especially if you’re not sure which stakeholder groups you’re dealing with. Although each comment obviously comes from an individual, there are discernible groups that you see emerge again and again to join in online debates and dramatics. In a post …

World Renowned Spiritual Teachers gather June 1 – June 10

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It doesn’t happen very often when world-renowned spiritual teachers gather in one series. But Louis Hay can pull it off! You don’t have to travel anywhere to hear World-Renowned Spiritual Teachers share their stories and insights Because my latest book, “Staying Grounded in Shifting Sand” was published by a subsidiary of Hay House, I was …

Effective Managers Learn to Let Go

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Did you know that nearly half of all new leaders fail in the first 18 months? That’s according to the Center for Creative Leadership. Many of them were surprised to discover that what got them there — from working nonstop to sweating the small stuff — isn’t enough to keep them there. The Problem: Nine …

Keys To Handling Change

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How do you handle change? Changes are not predictable. What happens when changes occur on a project and you have just been notified at the last minute that documents have to be revised, revamped, and need to be transformed to have a different format? Panic sets in. What happened to the change request process? Why …

What is a Fundraising/Development Consultant?

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This is a companion piece to my posting, Who/What is a Fundraising Consultant, from last year at this time. First, simply, a fundraising consultant is not someone who does “it” for you, and s/he is not an insider (i.e., staff, board, etc.). A fundraising/development consultant is (must be) “an objective outsider.” You can, for example, …

Garcia’s Failed Crisis Management for Racist Woods Remarks

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Negativity is a slippery slope Just last week, we discussed how pro golfer Sergio Garcia’s complaints about Tiger Woods left him labeled as a whiner by both traditional and social media. Apparently Garcia didn’t have enough negative attention, or PR training sessions, because this week his behavior took a turn for the straight out ugly. …