A Major Gifts Campaign Must Be A Large-Giver Campaign

Gift box on a grey background

On first reaction, you might think that title would evoke a “Ya think?” response.

Not so fast. Too often, those seeking “major gifts” for those major campaigns, settle for what are really small gifts, not at all in keeping with the size and scope of the donations needed to meet those larger goals.

While an annual campaign is a broad-based effort relying on smaller gifts from a great number of donors to achieve its goal, a major gifts campaign expects to reach its goal with a much smaller number of donors making very large gifts – see “What is a Major Gift.”

All too often, organizations that have decided on a major gifts campaign incorrectly begin with the idea of making it a broad-based appeal. You can’t raise a million dollars with gifts of $100 or (even) $1,000. You would need 10,000 of the former or 1,000 of the latter.

Rather, you need to begin by targeting prospects who can give at least $50,000—and remember, a number of those prospects may give only $20,000, or $10,000, instead of the $50,000 you anticipated.

Also to be considered is fundraising’s daunting “rule-of-thumb” for prospect-to-donor ratio. You usually need to identify at least four viable prospects for each contribution you desire at the required contribution level.

Ask Small And You Get Small
At the Cleveland Orchestra, I once disagreed with the volunteer leadership of a $15 million endowment campaign about the size of gifts we should be seeking. The idea was put forth that we raise $5 million by enticing people to endow each of the 2,000 seats in our concert hall. That worked out to $2,500 per donor.

I strenuously objected to this, literally risking my job.

My reasoning was simple: We would not succeed in finding 2,000 donors at $2,500 each. Experience had shown me that the base of donors able and willing to give that much wasn’t large enough. I also feared that the campaign committee and solicitors would get used to the idea of asking small, and the campaign would lose its steam.

My argument held, and the volunteer leadership agreed not to put so much of the campaign effort into an idea that past experience showed could not succeed without damaging other areas of the drive.

In our effort to find 2,000 donors willing and able to make gifts of $2,500 we would have included donors we knew to be capable of making far larger gifts. They would be donors we would need to solicit for the larger-gift divisions of the campaign.

It is never a good idea to ask for two separate gifts for the same campaign. Donors will often make the decision to give either one or the other, and the option they pick can well be the lower.

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Have a question or comment about the above posting?
You can Ask Tony.
There is also a lot of good fundraising information on his website:
Raise-Funds.com
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The Three Essential Elements of a Great Presentation

A lady having a great presentation

CB057409So much has been written about how to craft a speech or presentation, and much of it is conflicting. Do you need a separate opening, in addition to your key message? Do you start with your key message, or end with it? It is a seven-part process, or a three part process? Do you need to write everything down, or can you create an outline? What about a sketch or a mind map? No wonder so many people get frustrated and basically give up on creating compelling content. It is so much easier to create a handful (or more) of slides and then follow them.

All that may be true, but if you simply follow your slides, there is a very good chance you will read from them. There is also a good chance you will fail to ace two of the key parts of your talk—the opening and the closing. These are the areas of the presentation that engage and persuade the audience. And the parts that drive home your most essential message. If you skip them and jump right into the content—which so many speakers do—you may very well lose the chance to connect your audience with the content and convince them of your message.

So let’s take a look at the separate parts of the presentation, and be sure we understand exactly why they are needed, and how we might put them together for a terrific presentation or speech. Please note that even the most informal talks do better when you follow this format. With a little planning and practice it will become your “go to” structure.

Opening and key message

Why?

  • A strong start with a key message provide context, a reason for listening.
  • A strong start builds your confidence, even as it captures and directs your audience’s attention.
  • A strong start connects you with your audience, and them to your message.

How?

  • Start with a one-sentence overview. This is your key message. It should be short enough to say in one breath. It should be the one thing you want your audience to take away. If you could only say one sentence, this would be it.
  • Write it down. Say it out loud. If it is just “in your head” it could be very vague or “slippery.” If you can write it down or say it out loud, then you know it is a message, not just a thought.

Content or Body of Presentation

Why?

  • The message needs the evidence or proof that only the body of the presentation can provide. As a standalone, it may be intriguing, but it probably lacks substance.
  • The body must be organized and clear. This is where you lay out your case, and you want to follow a logical structure.
  • The body should strike a balance between being too detailed and too broad. Be sure you think through your time frame, your audience, and the nature of this content. How detailed does it need to be? How simple can it be? If it is too detailed, the audience may fade. If it is too broad, they will get bored and possibly insulted.
  • The body should strike a balance between facts and feelings. Depending again on content and the makeup of the audience members, you will want to include not just facts, but some kind of emotional appeal. If you tend to lean on emotional appeal, be sure to balance that with solid facts and figures.

How?

  • Include pertinent, updated facts and findings. I recently found a great statistic I wanted to use, until I discovered the research was over ten years old. No good. Also consider the sources of the statistics you use; will they be credible with your audience?
  • Include humor, stories, examples, case studies, and discussion questions. Get your audience talking with each other to whatever degree seems appropriate. Get them to do something with you or each other, even if it is as simple as answering your “quiz” questions or raising a hand.
  • Humor is great but don’t feel you must tell a joke. Instead, use a personal anecdote or reaction. Blend it into your content; don’t make a big issue of it.

Closing/repeat of key message/call to action

Why?

  • A great closing builds your confidence and lets you end with power and punch, not a whimper.
  • A great closing drives the main message home. We need to hear things more than once, especially the things that it is important to remember.
  • A great closing creates a satisfying sense of closure. Imagine going to a concert or a play and wondering “is it over?” Great experiences come with a resounding close.
  • A great closing includes a reminder of where you started, which improves recall of your key message, and a call to action can take advantage of an emotional high at the end.

How?

  • Repeat or rephrase your key message one last time. Make it be the first and the last thing your audience hears.
  • If you have a call to action, state it here and say it strong. “Call today. Get started now. Remember to sign up.” These are clear calls to action.
  • Plan and rehearse your closing. Don’t leave it to chance. At the end of your presentation you will feel a strong sense of relief. Don’t just end abruptly, but leave enough time to wrap up properly.

So even if time is short, the presentation is informal, or you just don’t know how to get started, make sure these three elements of your talk are well planned and that you deliver them with aplomb. Without these essentials, it might be just a bunch of words. With them, you have a compelling talk.

 

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I would love to hear from you. How do you structure your presentations for best results?

Author Gail Zack Anderson, founder of Applause, Inc. is a Twin Cities-based consultant who provides coaching and workshops for effective presentations, facilitation skills for trainers and subject matter experts, and positive communication skills for everyone. She can be reached at gza@applauseinc.net.

Web site: www.applauseinc.net

Blog: www.managementhelp.org/blogs

twitter: @ApplauseInc

Officials Turn to Twitter for Crisis Management after LAX Shooting

Twitter logo displaying on a phone screen

Incident demonstrates why Twitter is ideal for quickly spreading information to your stakeholders

When your organization is in crisis, Twitter is now the go-to platform for disseminating information to a wide audience as rapidly as possible. Never was this more apparent than in the wake of the chaotic shooting at LAX airport, where a steady stream of posts went out from the official LAX and LAPD Twitter accounts.

Here’s a sampling of tweets that went out early on in the crisis, compiled by PRDaily’s Matt Wilson:

Crisis communicators took to Twitter after at least three people, including a TSA agent, were shot in Los Angeles International Airport’s Terminal 3 on Friday morning. Local news reported that the suspect was in custody.

The official LAX account confirmed that in a tweet sent around 10:50 a.m. local time:

Suspect is now in custody. Multiple victims. Press conference at 11:30 am at Sepulveda Blvd/Century Blvd w/ Airport Police & LAPD Chiefs

— LAX Airport (@LAX_Official) November 1, 2013

The managers of the airport’s account focused primarily on tweeting information about air traffic and keeping travelers away from the area where the shooting occurred. The first tweet about the shooting went out just after 9:30 a.m.:

There is an incident underway at LAX. Law enforcement is on scene. More information to follow.

— LAX Airport (@LAX_Official) November 1, 2013

By about 10:15, the airport announced a ground stop was in effect and that traffic headed toward the departures area was being blocked by police.

Other than arriving flights, flight operations have been temporarily held.

— LAX Airport (@LAX_Official) November 1, 2013

The airport’s account also tweeted this alert to the news media:

As soon as law enforcement allows, broadcast equipped vans will be allowed to park between terminals 1 and 2 upper/departures level

— LAX Airport (@LAX_Official) November 1, 2013

The Los Angeles Police Department tweeted that the FBI was on hand to help with the incident, a notice that the central bureau was on tactical alert, and a photo of officers on the scene:

#LAPD on scene of major incident at #LAX. #poltwt http://t.co/EUkN5Wtzze pic.twitter.com/9mAguPtcll

— LAPD Communications (@911LAPD) November 1, 2013

There was also this warning to people headed to the airport:

The #LAPD & @CHPsouthern is requesting that the area around @LAX_Official Airport be avoided so resources can be deployed. #LAX #poltwt #CHP

— LAPD Communications (@911LAPD) November 1, 2013

LAX didn’t stop using social media for crisis management after the immediate crisis was abated either. Updates regarding delays or closures, and information to help passengers reach their gates quickly or find luggage left behind in the chaos were constantly pushed out for over 24 hours after the shooter was in custody.

Unfortunately, this situation led to a loss of life, and our hearts go out to those affected. We must give kudos to LAX and LAPD, however, for their efforts in not only protecting, but informing the public, no small task when faced with the stress and confusion that accompany any sudden crisis.

The BCM Blogging Team
http://www.bernsteincrisismanagement.com

Social Impact Bonds Begin To Catch On

Group of people holding hands together

Social Impact Bonds are finally moving from idea to reality, in a few states. These “pay for results” government contracts are a new form of financing where payment only occurs if the agreed-upon social results are achieved. No results, no money. Financing comes from a private sector financing intermediary, which secures funds from private investors and selects a nonprofit service provider. Often payment is based on how much government saves if the program succeeds. If the project is successful, investors get their principal returned plus interest.

Currently only “evidence-based, proven” programs carried out by large, high-capacity nonprofits qualify, although this will probably change as more SIDs are released. So far, three states — New York, Minnesota and, believe or not, Utah — have announced or launched SIB transactions, and ten others (most notably California, Texas, Illinois, Ohio, Pennsylvania and Colorado) are in the process of exploring or developing them.

SIB map-page0001

Here’s an excellent summary of the current SIB situation by state, and what kinds of nonprofit qualify, risks and challenges, from our colleagues at Social Impact Architects. Their newsletter is also the source for the graphic in this blog.

Quick update from that article:

“President Obama launched Pay-for-Success pilots in criminal justice and workforce development through the Departments of Justice and Labor, respectively. The Department of Labor awarded fund to Massachusetts and New York; awards from the Department of Justice have not yet been announced.”

Good luck!

U.S. Schools Neglecting Disaster Crisis Management

Cheerful teacher giving love and support to her student

Surprising number of states not requiring schools to prepare for disasters

We send our kids off to school every day trusting those responsible for their care are properly prepared for disaster crisis management, but the frightening reality is that most aren’t. Aid group “Save the Children” is working to change that, and as part of their efforts they’ve released a report blasting states across the nation. The AP’s Andrew Miga has more details:

Eight years after Hurricane Katrina, most states still don’t require four basic safety plans to protect children in school and child care from disasters, aid group Save the Children said in a report released Wednesday.

The group faulted 28 states and the District of Columbia for failing to require the emergency safety plans for schools and child care providers that were recommended by a national commission in the wake of Katrina. The lack of such plans could endanger children’s lives and make it harder for them to be reunited with their families, the study said.

The states were: Alaska, Arizona, Colorado, Delaware, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Maine, Michigan, Minnesota, Missouri, Montana, Nevada, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Texas and Virginia.

After Katrina exposed problems in the nation’s disaster preparedness, the presidentially appointed National Commission on Children and Disaster issued final recommendations in 2010 calling on the states to require K-12 schools to have comprehensive disaster preparedness plans and child care centers to have disaster plans for evacuation, family reunification and special needs students.

Attention State officials and educators! How many warning signs do you need to see before you understand you’re heading for a catastrophe? How many times can you watch as devastating disasters place students in danger and think, “it won’t happen to us?”

It’s a common trap, and one that costs lives every single year. Your duty as a school or child care center is not only to educate, but also to provide a safe and secure environment for the future of our nation. Don’t neglect disaster crisis management until it’s too late.

The BCM Blogging Team
http://www.bernsteincrisismanagement.com