1. Successful Proposals Find Common Ground With Funders & 2. The CFC and Nonprofit Sustainability (Pt III)

Businessperson drafting a business proposal

1. Successful Proposals Find Common Ground with Funders
by Jayme Sokolow

In a recent issue of the Chronicle of Philanthropy, Daniel Pink, the author of To Sell Is Human: The Surprising Truth About Moving Others (2012), discussed what he found in his research about fundraising. His advice is refreshingly clear and straightforward. The following is my summary of his basic principles, and how I would apply them to making your proposals sell.

Rethink your notion of selling. Successful sales are about how to find common ground with your customer. “Selling is helping/getting people to do what they’re already inclined to do,” says Pink.

See things from the customer’s perspective. Learn about the funder’s interests.

We must get “out of the anchor of our own position” and see the world from other people’s points of view. To do this, you often have to take a lower profile and listen and ask questions rather than make statements.

Listening is really important. Most people don’t know how to listen well, but you can really understand your funder only by carefully listening and actively reacting to and complying with what they are saying.

When you address your problems, do so through a narrative. Stories engage the reader, and funders respond when they are engaged. The bigger the grant being sought, the more important it is to begin and sustain a conversation with and appeal to people through stories that convey a sense of purpose.

Proposals should convey a sense of resilience. Anyone doing proposals will become familiar with rejection. To survive that rejection, to get past the “No,” to make it through to the next acceptance, your proposals should demonstrate optimism, competence and forward-visioning.

According to Pink, selling and fundraising are about finding common ground. Raising money via grant proposals is pretty much always about finding common ground with your customers, your funders. Find this often elusive common ground, and your proposals are likely to be more persuasive.

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Dr. Jayme Sokolow, founder and president of The Development Source, Inc.,
helps nonprofit organizations develop
successful proposals to government agencies
Contact Jayme Sokolow.
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Look for Jayme’s ebook on
Finding & Getting Federal Government Grants.
It’s part of
The Fundraising Series of ebooks
They’re easy to read, to the point, and inexpensive ($1.99 – $4.99)
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2. The CFC and Non-Profit Sustainability – III
by Bill Huddleston

As I noted, last week, the fundraising pyramid is a pretty good model for what it shows … that a relatively small percentage of the non-profit’s supporters will provide a relatively larger percentage of its funds.

With the emphasis on the 80/20 rule, or the 90/10 rule, what can be easily glossed over is the fact that in order to have the 20% percent, you also need the 80% base.

You have to deliver excellent service to all of your supporters, including volunteers, donors and others who just call and ask a question about what you do.

Over time, some of these first time contacts will become your major donors, but there’s no way to tell at the beginning of the relationship, which ones will develop into your biggest supporters.

Another aspect of the CFC that is often not recognized, because all the results are reported annually, is that many CFC donors are multi-year donors, giving for five, ten and twenty years during their Federal career.

Because of the popularity of the “anonymous donor” option, and that the results are reported only on an annual basis, this important factor is often overlooked.

A CFC donor who donates $10 per pay period for ten years has given $2600. Those dollars are reliable, predictable and unrestricted, putting the small regular donor in a higher level of giving category than you may realize at first.

Another reason that you don’t want be too quick to abandon your workplace giving fundraising program is that it is the only method of non-profit fundraising that is subsidized by the sponsoring organization.

The sponsor absorbs many costs that don’t fall on either the donor or the non-profit, costs that never show up on the non-profit’s balance sheet, even though the organization benefits !!

Examples of the subsidies are the salary costs that are paid to the CFC volunteers who plan, manage, and conduct the CFC campaigns and solicitations each year; plus the space that is made available for charities at charity fairs – they pay no “booth rental fee” the way they would at conferences.

This was just one small example of how the matrix map can give you another, valuable perspective on your fundraising, and help you assess your CFC program in a larger context. It can also be a very valuable tool for a non-profit to use as part of its strategic and business planning efforts.

My next series of posts will look at some ways you can, and should, increase your CFC visibility during the summer months.

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During his 25-year career in the Federal sector, Bill Huddleston, The CFC Coach,
served in many CFC roles. If you want to participate in the Combined Federal
Campaign, maximize your nonprofit’s CFC revenues, or just ask a few questions,
contact Bill Huddleston
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Have you seen
The Fundraising Series of ebooks.

They’re easy to read, to the point, and inexpensive ($1.99 – $4.99)
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If you would like to comment/expand on the above, or would just like to offer your thoughts on the subject(s) of this posting, we encourage you to “Leave a Reply” at the bottom of this page.

How to Deliver a Motivational Presentation

cheersMany of our presentations deliver “just the facts.” Budgets, updates, status reports; these are generally full of facts and details. Less frequently, we are called on as leaders to deliver a motivational message. Initiating a new project, pulling together to improve our deliverables, asking people to volunteer or donate money, or even hosting a retirement party; these speeches or presentations by their very nature need to appeal to the emotions of the listeners. Here are some keys to success when you are tasked with giving a motivational talk:

1. Tap into your passion. It is always good to believe what you are saying, but in a motivational talk it is essential. Why is this important? How has it impacted you personally, or your team or your family? What emotions do you have that you could use to fuel your delivery? If you don’t feel much you may not be able to project enough commitment.
2. Focus on what the audience stands to gain from listening and/or taking action. It is easy to get wrapped up in what this means to you, but it is also essential to remember—and stress—what it means to the listener. Put yourself in their shoes while you are creating and while you are delivering your talk. Isn’t it really about them anyway?
3. Have a powerful opening and closing, including a call to action. You must capture their attention at the beginning if you want them to pay attention and be moved. Tell a story, ask a question, or show a very short video clip. Make listeners feel something at the beginning and end. And don’t be afraid to call them to action; what is it you want them to do? Donate money? Work harder? Run a 10K for charity? Don’t hesitate to spell it out.
4. Take advantage of storytelling and human interest aspects. We love stories, especially when the hero faces a big challenge and eventually wins the day. Make sure your story uses names, places and dialog to paint a compelling picture. Build some drama, then bam! A strong close.
5. Use quotes, video clips, music and photos to create atmosphere and emotional pull. Facts and figures are fine, but add in some color and emotion. What have others said? Show, don’t just tell what happened. Capture real faces and people’s actual words. Add some humor if you can.
6. Don’t read your slides; instead, engage the audience in a conversation. Ask them a few well-chosen questions to foster engagement. Break away from slides to add your reactions. Or consider skipping the slides altogether, and tell the story in your own words.
7. Include rational arguments and pertinent facts to balance emotional appeal. Emotions are going to be powerful in a motivational talk, but you still need logic. Don’t go crazy with facts, but choose the ones that make the most impact. Cite reputable sources for your facts. Put just a few facts on your slides. Or consider using an attractive infographic just this once.
8. Script and rehearse thoroughly. Don’t trust this one to luck! Get a small audience to rehearse with you and go over it enough times, start to finish, that you feel it is fluent (but not memorized.) If it is going to be recorded, then rehearse some more so that you feel it is truly polished and you are confident that you can speak from start to finish without a break.
9. Time it carefully so it doesn’t become a ramble. TED Talks are about 18 minutes long, or shorter, so they are generally highly polished gems. Use a timer in each of your rehearsals so you know you are keeping to your time frame. Longer isn’t better in a motivational talk.
10. Get an unbiased second opinion of your logic and persuasion. Remember that small group that was there to help you rehearse? Choose people that will challenge you. Where is your logic weak? Which stories miss the mark? Where are the big moments you want to stress, maybe slow down? Is your opening as tight and impactful as possible? Does your closing hit the mark? And how are you at answering key questions? All these should be part of your rehearsal. Don’t take this feedback personally; just keep polishing that motivational talk until it shines.
Motivational talks may be more demanding, and may take more time, but a great leader learns how to deliver them well.

Consider this your stretch assignment; in the next 30 days do a motivational talk and follow these guidelines to make the most of the opportunity.

Mapping Your Document (Part 1)

A lady showing the process of a business stage

Mapping is a technique for organizing and visualizing your ideas. It is a great way to communicate relationships within different ideas, and shows how all these ideas or thoughts are connected. Mapping is used in many areas from writing to creating flow charts to designing an application. Technical writers can use this mapping technique to help them set up their technical communication material. It can also help the writers to organize their projects quicker and easier than through other methods such as outlining.

When a mapping of a document is created, it allows the writer to see and analyze what is relevant and to pinpoint significant thoughts and information that need to be communicated. The mapping technique is similar to bullets within an outline, but more abbreviated. It helps writers filter thoughts and ideas and helps to break them down into the important information that needs to be shared. It is definitely more fun to look at as it is like a playbook for a football game – it’s a diagram, a framework of events, occurrences, etc.

To begin, draw a circle or bubble, and insert a title inside the bubble. The title should represent your main thought. Any ideas or thoughts that follow or relate to that bubble are then noted within another drawn bubble and linked via a connecting line (this is called branching). In other words, mapping will show how one bubble leads to other bubbles or how one thought leads to another thought. These bubbles will represent key factors that need to be written about. What you have just done is similar to mind-mapping which also helps to keep track of ideas.

Any mapping technique will help you to stay organized and to create better documents.

Use mappings:

  • To organize documents by mapping documents to other associated documents.
  • To help set up a strategy, e.g., to create categories for maintaining order and making sure that the content fits into appropriate categories.
  • To see what is missing, needed, and what is good. After gathering all your information, create the mapping which will allow you to see not only a clearer picture but the whole picture (or business process) as well, e.g., of a department or application.
  • To show the flow of a document. For example, it will show how one function of an application or activity can lead to another section of the application.
  • To help animate or show pictorially processes that would otherwise be too difficult to describe verbally.
  • To help show how activities lead to certain processes; it illustrates or describes the logical flow during a process or procedure.

When applying the mapping technique, use lines, colors, and various shapes to indicate the importance of items. Have fun with it. The benefits of mapping will be noted in the next post.

Have you ever used mapping or some organizing technique to help you in creating documents? If so please leave a comment.