Listening is a huge part of our daily life, both at work and at home. How good a listener are you–really? Because we rarely if ever give it any special attention, we might not be as good at listening as we would like to think we are! Here are some pointers that can help you …
Social media crisis management done right DiGiorno landed itself in the middle of a social media firestorm when it accidentally made light of a discussion on domestic abuse by using the #WhyIStayed hashtag, tweeting “#WhyIStayed You had pizza.” Whoever was running the account realized their mistake within minutes, deleting the offending post and sharing a …
Some Technical Writers like to use numbers in dividing up sections within a document and some do not. Some documents require it and some do not. What method is best? Sequencing information by using numerals or alphabetical letters: ensures that the reader follows precise directions, makes the content easier to read, and makes it easier …
In my previous two posts, I’ve suggested that checklists can be very valuable in helping your non-profit achieve success with its enrollment in the Combined Federal Campaign (CFC). One reason that a checklist is valuable is that it helps you create consistent results over time. Notice that I said, “helps.” I didn’t say that a …
