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Even Twitter Execs Prone to Crisis on Social Network

Be careful what you Tweet! This past Monday, Twitter CFO Anthony Noto showed that even execs at the big blue bird are prone to making mistakes when using the platform. Noto sent a cryptic tweet that was clearly meant to be a private discussion of a business deal, and although it was deleted quickly, media …

How Do You Know How Much To Communicate?

Let us say you are familiar with your audience. Even though you know them, when it comes to writing or presenting, how do you know how much to say and in what manner? This is particularly difficult when you have to use technical terms and there is a new system or product. Sometimes you do …

Staff Involvement In Strategic Planning & Keeping in Touch With Donors

This week, two short and to the point pieces from Tony !! 1. Staff Involvement In Strategic Planning Should/must nonprofit staff be involved in the strategic planning process ?? With all of the discussion that I’ve seen/heard on this subject over the years, with the range of positions respondents have taken – from the globally inclusive …

Reputation Management on Reddit

How do you handle reputation threats on the increasingly popular site? As Reddit, the popular website based on user-run communities which determine what content will be prominently displayed and what falls into oblivion, increases in popularity, so does its part in threats to the reputation of organizations around the world. While coping with negatives on …

Global Social Media Interaction

Knowing how your stakeholders use social media makes your messaging more effective Social media isn’t limited to one locale, and while the big services tend to span multiple countries, many regions have their own specific services as well. By knowing who uses what social media platforms, and how they’re using them, you can more effectively …

Dear Millennial, Pick Up The Phone. Love, Your Boss. (Part II)

Many Millennials don’t love talking on the phone … especially with people whose numbers aren’t already programmed into our phones; and, many of us are terrible at it. In fundraising, however, phone skills are a must. This is a continuation of my posting on how to make more and better outreach calls – specifically, introductory …

10 Super-Quick Tips to Design Better Slides

Next time you open PowerPoint to create a slide deck for a meeting or presentation, remember these super-quick tips to ensure better-looking, better-functioning slides that add visual value to your talk. Highlight key words by bolding, not by underlining. Avoid Random Caps, ALL CAPS, and inconsistencies in capitalization. Stamp out ugly “bumper sticker” boxes. Soften …

Is Balance Possible?

Now here’s a frank perspective: Balance doesn’t work. So don’t even try. Accept the fact that the only way to really make something happen is to go “full out” at it, with everything you have.

Does Success Require Profitability?

Many people will argue that social enterprises should be profitable or at least on a direct path to it. That they must eventually reach a point where all of their expenses are paid from revenues; otherwise they are judged “unsustainable.” But is profitability a reasonable goal for every social enterprise?