Top tips for avoiding problems from industry pros Food safety issues are one of the most common cause of crisis for a huge number of organizations up and down the supply chain. From the folks who make the machinery to those who prepare and serve the end product, the effect of contamination (or even the …
Last week the focus was on learning about and understanding what your constituents and potential donors like about you. Now, assuming that you’ve mastered that aspect of the development process, let’s look at what else you need to know about your potential donors; and, what you would have to do to influence those potential donors. …
Afraid you’ll be buried in work when you return from vacation? There are more benefits to time off than you think. Learn more here….
Are you looking for fresh, interesting ideas for your blog? Well, if the U.S. government feels that certain topics are important enough to publish for US citizens, chances are that you’ll find something of value on those .gov sites as well. A great source for valuable, targeted articles and content can be searched and used …
Bad customer service inevitably leads to reputation damage Treating your customers poorly isn’t something that can be swept under the rug anymore. Besides being called out on review sites, in blogs, and across social media, you’ll also wind up on lists creating by organizations like 24/7 Wall Street, which uses survey data to assemble what …
Technical Writers describe error messages that appear within many documents and applications. They are useful, necessary, and required. Without these warning messages, readers\users would not know that, e.g., an incorrect key was pressed or that some information was missing to complete a task. Error messages describe what to do (or not), what information is required, …
Exploring the effect company leaders have on your good name CEOs are the most public face of an organization, and as such they play a major role in its overall reputation. While in the past it was possible for a CEO to “fly below the radar” except when paraded out for investor-related meetings or major …
Fundraising is all about getting your potential donors to want to give to you — if they want to, they will; if they don’t, they won’t !! Too many nonprofit board and staff members don’t understand that little bit of rocket science. Too many board and staff members are focused on “how wonderful the organization …
Saying you care is great, but backing it up with action is a must We can barely go a week without another high-profile data breach hitting the news, and lax security from the latest target, UCLA Health Systems means as many as 4.5 million patients may be affected. Much like Anthem, UCLA didn’t bother to …
For this discussion, I refer you to one of my earliest postings, What Is A Major Gift? for a definition of that term, and I add one additional criterion … that it is not a one-time gift “Stewardship,” in the context of development/fundraising, is doing what needs to be done to keep donors feeling good …
