Social Enterprise and Entrepreneurship

Young lady working with a laptop

Social Enterprise and Social Entrepreneurship

Social enterprise is, fundamentally, about using a market-driven business model to address key social and environmental issues. It is an emerging field with diverse and shifting interpretations. In this page, we’ll try to sort through all this, introduce you to the major players, and give you a launching pad for future inquiry. For guidelines to plan and establish a social enterprise, see the book Venture Forth! Essential Guide to Starting a Moneymaking Business in Your Nonprofit Organization .

Sections of This Topic Include

Also consider

Preparation for Starting an Organization


What Social Enterprise Is (and Is Not)

What Social Enterprise Is

Social enterprise is, fundamentally, about using a market-driven business model to address critical social and environmental issues. See Social Enterprise. Many people believe that a fundamental element of social enterprise – indeed, the “social” in social enterprise – is collective ownership. Some go so far as to stipulate a nonprofit legal structure for a social enterprise. For example, see What Are the Legal Structures for Social Enterprises? by the Social Enterprise UK.

Until we come up with a broader term than “social enterprise”, some would advocate for a broad interpretation that does not limit it to collectively-owned businesses. If the overarching purpose of the business is to address a social and/or environmental issue, it’s a social enterprise – regardless of its ownership structure. This is a pragmatic position — the world’s problems are far too great to be creating arbitrary silos that limit participation and sharing.

What Social Enterprise Is Not

Social enterprise is not about balancing the “double bottom lines” of profit and social impact, as though they are equally important. The real bottom line for a social enterprise, the goal by which its success should ultimately be evaluated, is its social (or environmental) impact, and being profitable (or at least financially sustainable) is the entirely necessary means to that end. Of course, there can be no social mission without money, but the first goal is mission.

Social enterprise is not the exclusive domain of nonprofits – See “What Social Enterprise Is” above. While nonprofits have been – and continue to be – leaders in the social enterprise movement, social enterprise need not be limited to nonprofits. Moreover, simply being owned by a nonprofit is not sufficient to make a business a social enterprise. The enterprise must have as its overarching purpose the amelioration of social and/or environmental issues.

Social enterprise is not just another fundraising strategy for nonprofits – While it’s possible for a social enterprise that is owned by a nonprofit to generate funds to support the operation of that nonprofit, the generation of those funds is secondary to the direct impact it has on social or environmental issues. If generating funds is your biggest priority, check out the fundraising topic in this Library.

Social enterprise is not about “saving” the nonprofit sector – While social enterprise has great potential for enhancing the vitality and sustainability of the nonprofit sector, that potential impact is secondary to its real purpose – helping (directly, through the operation of the business) to make the world a better place.

Some Additional Perspectives on Social Enterprise


Leading Examples of Social Enterprise

A Few Great Individual Examples

Social enterprise comes in all shapes and sizes and can be found all over the world. Here are a few examples:

Social Enterprise Directories

Organization Directory compiled by the Social Enterprise Alliance


Why Social Enterprise Matters

Social enterprise matters because it is focused on making positive change at a time when we desperately need it. Social enterprise is one important tool, among many, that is actively and directly making our world a better place.

Social enterprise is more responsive. Social enterprise doesn’t rely on the shifting priorities of government and major foundations; it gets on with making the change that is needed within a community and (sometimes) grows to affect whole cities, countries, and regions.

Social enterprise is scalable. Like all businesses, social enterprise has, with investment and sales revenue, the ability to grow to meet needs and priorities of the communities it serves, as opposed to traditional nonprofit programs, which are often limited to the funds available from government and philanthropic funders.

Social enterprise actively engages stakeholders. Social enterprise gives the people it helps a direct voice in the operation of the business – as owners, employees and paying customers.

Additional Perspectives on Why Social Enterprise Matters

Benefits of Social Enterprise: Earned-Income Generation

Nonprofits Can Generate an Earned Income


Related (But Different) Fields and Topics

Social Innovation

In “Rediscovering Social Innovation” (Fall 2008 issue of the Stanford Social Innovation Review), social innovation is defined as “a novel solution to a social problem that is more effective, efficient, sustainable, or just than existing solutions and for which the value created accrues primarily to society as a whole rather than private individuals.” So defined, social innovation is a bigger concept than social enterprise, which is not limited to enterprise-based approaches to addressing critical issues. Put another way, social enterprise can be a vehicle for social innovation.

Also see Dimensions of Social Innovation.

Social Entrepreneurship

Ashoka defines social entrepreneurship as “individuals with innovative solutions to society’s most pressing social problems. They are ambitious and persistent, tackling major social issues and offering new ideas for wide-scale change. Rather than leaving societal needs to the government or business sectors, social entrepreneurs find what is not working and solve the problem by changing the system, spreading the solution, and persuading entire societies to take new leaps.” So defined, social entrepreneurship is concerned with the entrepreneurs who undertake large-scale social innovation – which may or may not involve a social enterprise. See “What is a Social Entrepreneur” for a list of people who meet Ashoka’s definition.

The Grameen Bank is a great example of a social enterprise which, led by social entrepreneur Muhammad
Yunus
, popularized the social innovation of microcredit. Also see Promise (and Problems) with Microcredit.

Corporate Social Responsibility

CSR is, for many, about maximizing shareholder value in a way that minimizes negative social or environmental impacts. To the extent that this is the case, profit is the first goal and minimizing harm (not making things better) is the secondary goal. CSR is way better than business as usual, but it’s not social enterprise. See the Business Ethics topic for more information.


Resources for Doing Social Enterprise





Social enterprises face unique challenges, on top of all the other challenges that any business must contend with. In this section, we focus on presenting resources that address the unique challenges. In later versions of this page, we may add the general resources – keep an eye out for that.

Becoming a Social Entrepreneur

Starting an Enterprise

Market Research — Inbound Marketing

Human Resources Planning

Financial Analysis and Management

Feasibility Analysis

Financing and Taxes

Evaluation

Guiding Principles

Commitment to Integrity


Get Connected: Social Enterprise Organizations, Networks and Publications

Organizations and Networks

Publications

Websites

Social Enterprise Alliance. North American membership association offers many resources, some available to all, others members only.

REDF. San Francisco based funder that’s probably started and supported more successful social enterprise’s than anyone else. Web site chock full of practical advice.

Community Wealth Ventures. Washington DC consulting firm founded by Bill Shore; resources include SE database, franchising report, L3C report, and more.

Social Enterprise World Forum. Free, global, 7000+ subscriber listserv focused exclusively on social enterprise. Post a question and you’ll likely get five answers in days.

Rolfe Larson Associates*. Denver consulting firm with a Free Resources section with practical work sheets and templates on starting an SE.

Free Management Library. Section on Social Enterprise and Business Planning packed with resources and links about the field. Weekly blogs also.

Wikipedia. Nowadays every research project has to include Wikipedia, although in this case, it is a bit sparse on practicality.

Aperio in Toronto offers some good articles and case studies.

Continue to Learn in the Library’s Social Enterprise Blog

The blog is hosted by an expert in social enterprise who writes two posts per week, including from guest writers. Learn from those posts — even consider writing an article yourself!
Social Enterprise Blog


Learn More in the Library’s Blogs Related to Social Enterprise

In addition to the articles on this current page, also see the following blogs that have posts related to Social Enterprise. Scan down the blog’s page to see various posts. Also see the section “Recent Blog Posts” in the sidebar of the blog or click on “next” near the bottom of a post in the blog. The blog also links to numerous free related resources.


Vast, Additional Resources in the Category of Social Entrepreneurship


All About Sales

Sale spelt out with 3D letters

All About Sales

Sections in This Topic Include


Foundations for Successful Sales

Sales Process and Sales Pipeline

Planning Your Sales Strategy

1. Generating Leads – Using Sales Channels

2. Qualifying the Client — Is Client a Prospect?

3. Sales Interviews and Presentations With Prospects

4. Sales Proposals and Negotiations

5. Closing the Sale

6. Account Maintenance and Management

Miscellaneous Perspectives — and Challenges and Pitfalls

Managing Yourself for Successful Sales

Managing Sales Activities and Sales Force

General Resources

Also consider
Related Library Topics

Learn More in the Library’s Blogs Related to Sales

In addition to the articles on this current page, also see the following blogs that have posts related to Sales. Scan down the blog’s page to see various posts. Also see the section “Recent Blog Posts” in the sidebar of the blog or click on “next” near the bottom of a post in the blog. The blog also links to numerous free related resources.


Foundations for Successful Sales

What is Sales?

Before learning more about how to do successful sales and selling, it’s important first to get a sense of what sales is, so you can more accurately understand the guidelines, tips and tools provided throughout this topic. Also, it’s useful to understand different viewpoints about sales, especially so you can more accurately understand how your clients talk about sales.

Also consider
Marketing (scan the subtopics to understand Marketing)

Understanding the Sales Process (Sales Pipeline)

There is a general, overall process that successful sales people follow, although there are different perspectives on that process, including names for the various steps along the way. The next major section in this topic includes more detailed guidelines, tips and tools for each stage of one perspective on the sales process, or sales pipeline as some people refer to it.

Understanding the Sales Cycle

The sales cycle is often referred to as the time it takes to do the sales process mentioned above. Timing is critical because the faster and shorter the sales cycle, the faster that more revenue is generated, customers are satisfied and more customers can be gotten by the organization.

Value of Product Knowledge

There’s an old saying that a “good salesman can sell anything.” That’s not so true today when the nature of products and services can be highly complex and the nature of customers and clients can be highly demanding. Yet there’s an ongoing argument about which is best — product knowledge or sales skills.

Also consider
Product Development

Useful Knowledge and Skills to Have in Sales

You don’t have to read all of the resources referenced from the following links. Rather, a quick scan will give you an impression of the different types of knowledge and skills to start learning over time. Perhaps for now, realize that there’s more to being a good salesperson than learning the sales process and sales cycle. Many of the following are also more directly associated with other subtopics in this overall topic of Sales.

Useful Business Skills for Salespeople

Useful People Skills for Salespeople

Understanding Types of Clients and How to Engage Them

Also consider

Types of Clients

Multi-cultural Customers and Sales

Also consider
Diversity and Inclusion




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Planning Your Sales Strategy

Your sales strategy is the approach you have designed to powerfully describe your products and services to your current and potential customers, so that they appreciate their benefits to them and thus, are more inclined to purchase them from you.

Your sales strategy should be associated with a variety of methods to guide current and potential customers through the typical sales pipeline (described below). Methods might include, for example:

  1. Qualifying prospects, that is, deciding which prospects are most likely to become customers
  2. Contacting them via communication channels that are most suitable to them
  3. Effectively describing, or pitching, the product or service to them
  4. Closing the sale, that is, getting formal agreement from each customer to buy the product or service
  5. Ensuring follow-up activities, for example, strong customer service to ensure strong customer satisfaction

Sales Process and Sales Pipeline

1. Generating Leads — Using Sales Channels

A lead is a potential customer. (Later, in the sales process, you will qualify the lead to determine if he/she is a prospect, that is, is someone who is very likely to buy from you.) Sales channels are the methods by which salespeople and customers communicate with each other. The resources that are referenced in this subtopic usually give advice about how best to use a particular channel in sales, but don’t go primarily with that advice — also follow the guidelines in each phase of a sales process, so that you’re following guidelines in a systematic manner.

Direct Postal Mail (Sales Letters)

Also consider

Email

Also consider

Face-to-face

Also consider

Internet and Web

Also consider

Social Networking

Also consider

Telemarketing (Phone)

Also consider

Trade Shows

2. Qualifying the Client — Is Client a Prospect?

Once you have a list of leads, you need to qualify them, that is, you need to assess whether they are likely to buy your product or service based on, for example, their needs and wants, match between their needs and wants and the nature of your products and services, key decisions by the decision makers, ability to pay and preferences for the timing to buy. A qualified lead is a prospect. (Depending on the nature of your product or service, you might be asked to provide a proposal, even without having an opportunity to more carefully qualify the lead. In that situation, you can skip to the section Proposals.)

First Impressions and Establishing Rapport With Leads

Also consider

Understand the Needs and Wants of Each Lead — Ask the Right Questions

One of the worst approaches now is to start “pitching” or pushing your product or service. Instead, learn more about the lead, especially by asking useful questions. Here’s where the guidelines in the previous topic Understanding Types of Clients and How to Engage Them are especially useful because you’ll need to really understand more about the lead in order to discern if they are a prospect, if they are likely to buy from you.

Also consider
Skills in Questioning

Getting to Decision-Makers

Often, the person you first contact is not the person who ultimately will decide whether to buy from you. So even if the first person really likes your product or service, it’s as important that you influence the real decision maker. Many times, that person is a very busy upper manager who does not want to be bothered by someone trying to sell something to him or her.

Following-Up With Potential Prospects

Effective follow-up shows you are thorough in your work and are sincerely committed to working with the prospect. Also, your follow-up often reminds the prospect of your initial contact– a contact that they might have forgotten in their busy work lives.

3. Sales Interviews and Presentations With Prospects

Effective Sales Presentations

Also consider
Presenting

Convincing the Customer and Dealing With Objections

Also consider
Power and Influence

4. Sales Proposals and Negotiations

Proposals and Sales Letters

If you have been successful in prospecting the lead and the prospect indeed is interested in your product or service, then you might be asked to provide a proposal that provides more information about your organization, its products and services, and how you would work with the potential client. The client also might be asking several vendors to provide proposals, so that the client can have more choices from which to choose.

Negotiations

Often, your proposal or sales letter is the first time that the client really absorbs the details of the opportunity that you’re bring to him or her. It’s not uncommon that the client wants to modify certain terms or pricing. Thus, it’s useful for you to have at least some basic skills in negotiating.

Also consider

5. Closing the Sale

The closing process is getting the commitment of the prospect to buy your product or service. The close is when the client has committed. It represents the close, or ending, of the sale process. However, many would assert that the sales process really doesn’t end there, rather the sales process continues to ensure a strong, successful relationship with the client even after a contrast has been signed.

Techniques for Closing

Sales Contracts

Also consider
Business Contracts

6. Account Maintenance and Management

What’s Account Maintenance and Management?

Also consider
Management

Customer Service

One of the main responsibilities in this phase of the sales process is responding to the needs and questions from customers. This phase also is where you can learn a lot about how well your product or service is meeting the needs of customers, and about any changes that you might want to make to those products and services. The following link is to many other links about customer service.
Customer Service

Customer Satisfaction

The ultimate goals of a sales process should be customer satisfaction. Without that, the revenue won’t follow. The necessary learning won’t follow about how to continue to improve products and services,
about how to innovate to produce new products and services. The following link is to many other links about customer satisfaction.

Also consider
Customer Satisfaction




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Miscellaneous Perspectives — Challenges and Pitfalls

Various Philosophies of Marketing and Sales

Before reading the following links, the reader is encouraged (if he or she has not yet) to scan the subtopics in this overall topic to get a sense of the activities required in sales and the order of those activities. This is in lieu of trying to learn about sales primarily be reading numerous different perspectives
and opinions. Do come back to read some of the following after getting an overall impression of sales.

Challenges and Pitfalls


Managing Yourself for Successful Sales

Staying Motivated

Also consider
Motivation

Keeping Positive Attitude

Also consider
Attitude

Organizing Yourself

Also consider
Organizing Yourself

Managing Your Time and Stress

Also consider


Managing Sales Activities and Sales Forces

Sales Staffing and Training

Also consider

Sales Forecasting and Goals

Also consider

Motivating Sales Force

Also consider

Measuring and Evaluating Sales Effectiveness

Also consider

Compensating Sales Force

Also consider
Benefits and Compensation


General Resources

Resources Providing Many Resources

Glossary and Dictionaries About Sales

Free Tools and Templates


For the Category of Sales:

To round out your knowledge of this Library topic, you may want to review some related topics, available from the link below. Each of the related topics includes free, online resources.

Also, scan the Recommended Books listed below. They have been selected for their relevance and highly practical nature.


Training and Development — Related Library Topics

Man training an employee while pointing to a laptop screen

Training and Development — Related Library Topics

Communication
Skills (face-to-face)
Employee
Performance Management
Facilitation
Helping
others to motivate themselves
Human Performance Technology
How to Work With Others
How to Work With Groups
Leadership
Development Planning

Listening
Management
Development Planning

Presenting
and speaking
Sharing
Feedback
Student
Skills

Supervisoral
Development Planning

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See the following blogs which have posts related to this topic.
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“Recent Blog Posts” in the sidebar of the blog or click
on “next” near the bottom of a post in the blog.

Library’s
Career Management Blog

Library’s
Coaching Blog

Library’s
Communications Blog

Library’s
Human Resources Blog

Library’s
Leadership Blog

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Library’s
Training and Development Blog


Taxation (Nonprofit) — Related Library Topics

Tax Documents on Marble Table

Taxation (Nonprofit) — Related Library Topics

Financial
Management in Nonprofits

Fundraising
and Grantwriting

Loans
to Start a Business

Personal
Financial Planning

Pricing
products and services

Program
Design and Marketing

Program
Evaluation

Learn More in the Library’s Blogs Related to This Topic

See the following blogs which have posts related to this topic.
Scan down the blog’s page to see various posts. Also see the section
“Recent Blog Posts” in the sidebar of the blog or click
on “next” near the bottom of a post in the blog.

Library’s
Nonprofit Capacity Building Blog

Library’s
Social Enterprise Blog


Taxation (For-Profit) — Related Library Topics

Person Filing Tax Documents

Taxation (For-Profit) — Related Library Topics

Benefits
and Compensation

Consultants (hiring)
Financial
Management (For-Profit)

Fundraising
(For-Profit)

Insurance
(Business)

Legal
Information for U.S. Businesses

Personal
Financial Management

Learn More in the Library’s Blogs Related to This Topic

See the following blogs which have posts related to this topic.
Scan down the blog’s page to see various posts. Also see the section
“Recent Blog Posts” in the sidebar of the blog or click
on “next” near the bottom of a post in the blog.

Library’s
Business Planning Blog

Library’s Building a Business Blog


Systems Thinking — Related Library Topics

Woman writing on a card

Systems Thinking — Related Library Topics

Basic Research
Methods

Chaos Theory
Continuous Learning
Critical
Thinking

Creativity and Innovation
Decision
Making

Inquiry
and Advocacy
Organizations
as Systems

Organizational
Learning

Problem
Solving
Systems Thinking
and Tools
Whole
Systems Change

Learn More in the Library’s Blogs Related to This Topic

See the following blogs which have posts related to this topic.
Scan down the blog’s page to see various posts. Also see the section
“Recent Blog Posts” in the sidebar of the blog or click
on “next” near the bottom of a post in the blog.

Library’s
Business Planning Blog

Library’s Building a Business Blog
Library’s
Coaching Blog

Library’s
Consulting and Organizational Development Blog

Library’s
Leadership Blog

Library’s
Strategic Planning Blog

Library’s Supervision Blog


Sustainable Development — Related Library Topics

Man Sitting in Front of People in a Meeting

Sustainable Development — Related Library Topics

Sustainable development is planning and conducting activities in such a way
as to not diminish the environment. Sustainable development is as much a philosophy
as an approach to developing ourselves, others and organizations. Thus, there
are many topics related to this overall topic. (If you are looking for information
to help organizations remain strategically and financially viable into the future,
see the topic “Organizational Sustainability” in the Library.)

Start Here: Organizational Sustainability

Business Ethics
Organizational
Sustainability
Social Responsibility

Forming Organizations

Starting
a For-Profit Organization

Starting
a Nonprofit Organization

Developing Organizations

Free,
Online, Self-Paced Program to Completely Build/Strengthen Your Nonprofit

Free,
Online, Self-Paced Program to Completely Build/Strengthen Your For-Profit

Organizational
Assessments (For-Profit)

Organizational
Assessments (Nonprofit)
Organizational
Change
Organizational
Performance Management

Also consider:
Planned
Growth: Business Planning

Planned
Growth: Organizational Change

Ways
to Grow: Buying a Franchise
Ways
to Grow: Buying Another Organization
Ways
to Grow: Organizational Alliances

Ways
to Grow: Product and Market Development

Learning About Leadership

Leadership
Development

Management
Development

Planning the Sustainable Organization and Its Products

Business Planning
Business
Development
Creativity and
Innovation
E-Commerce
Personally Ready to Start a New Venture?
Loans(Getting)
Product
Development
Product
Selection and Development
Program
Design and Marketing

Strategic Planning

Promoting Sustainable Products

Advertising
and Promotion
Customer Satisfaction
Customer Service
Marketing
Quality Management
Program
Evaluation(for-profit or nonprofit)
Sales

Learn More in the Library’s Blogs Related to This Topic

See the following blogs which have posts related to this topic.
Scan down the blog’s page to see various posts. Also see the section
“Recent Blog Posts” in the sidebar of the blog or click
on “next” near the bottom of a post in the blog.

Library’s
Business Ethics Blog

Library’s
Business Planning Blog

Library’s Building a Business Blog
Library’s
Social Enterprise Blog


Library’s Leadership Blog

Library’s
Strategic Planning Blog


Supervision — Related Library Topics

Young man supervising a lady in an office

Supervision — Related Library Topics

Learning “Big Picture” of Leadership, Supervision and Organizations

Guidelines
to Understanding Literature About Leadership

Leadership (Overview)
Management (Overview)
Organizational
Communications

Organizational
Change

Organizational
Design — Guidelines
Organizational
Learning

Organizational
Performance Management
Organizational
Sustainability

Organizations
(Overview)

Supervision (Overview)
Systems Thinking

How to “Supervise” Yourself

How to Improve Yourself
Personal Development
Personal Productivity
Personal Wellness

Leading and Managing Other Individuals

Coaching
Communications
Compensation
Counseling
Delegating
Employee
Engagement

Employee
Performance Management

How to Work With Others
How to Work With Groups
Leading
Other Individuals

Managing
Power and Influence

Mentoring
Personnel Polices
and Records

Selling
Staffing
Supervision
Supervisoral
Development Planning
Team Performance Management
Work
Directing

Legal Considerations in Supervising People

Staffing
(planning, specifying, sourcing, selecting, etc.)

Personnel
Polices and Records

Benefits
Compensation

Delegating to Individuals and Groups

Communications
(numerous types of face-to-face communications)

Employee
Performance Management(setting goals, giving feedback, performance
reviews, etc.)

Group
Performance Management

Developing Your People

Coaching

Basic Requirements of Learners in Learning

Basic
Requirements of Supervisors with Employees in Training and Development

How to Improve Your Writing
Coaching

Continuous Learning
Employee
Engagement

Self-Directed
Learning
(including How
Supervisors Help Employees Learn in the Workplace
)
Training
Basics for Supervisors and Learners

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“Recent Blog Posts” in the sidebar of the blog or click
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Library’s Business Communications Blog

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Human Resources Blog

Library’s
Leadership Blog

Library’s Supervision Blog
Library’s
Team Performance Blog


Strategic Planning — Related Library Topics

Man and Woman Discussing Business in a Meeting

Strategic Planning — Related Library Topics

This topic includes information for for-profits and nonprofits.
Information specific to one type of organization is marked as
such.

Regarding Phases of Traditional Strategic Planning Process

Preparation
for Strategic Planning

– – – Guidelines
to Keep Perspective During Planning

– – – Useful
Skills to Have When Planning

– – – Need
Consultant or Facilitator to Help You With Planning?

– – – Who
Should Be Involved in Planning?

– – – How
Many Planning Meetings Will We Need?

Always
First Do “Plan for a Plan”

Strategic
Analyses

– – – Taking
Wide Look Around the Outside of Organization (Opportunities and
Threats)

– – – Looking
Around Inside the Organization (Strengths and Weaknesses)

Setting
Strategic Direction

– – – Strategizing
(identifying goals and methods to achieve them)

– – – Developing/Updating
Mission Statement (the purpose of the organization)

– – – Developing/Updating
Vision Statement (depiction of future state of organization and
customers)

– – – Developing/Updating
Values Statement (overall priorities in how organization operates)

Action
Planning (who will do what and by when)

Writing
and Communicating the Plan

Implementing,
Monitoring, Evaluating and Deviating from the Plan — and Managing
Change

Broader Related Topics

Appreciative
Inquiry

Business
Development

Basic Research
Methods

Business Planning
Capacity
Building (nonprofits)

Chaos Theory
Controlling
/ Coordinating the Implementation of Plans

Creativity and Innovation
Decision
Making
How to Improve Your Organization
How to Lead and Manage in Your
Organization
How to Work With Groups
Finances and
Accounting (For-Profit)

Finances and
Accounting (Nonprofit)

General Planning Process
Guidelines,
Methods and Resources for Organizational Change Agents

Guidelines for Successful
Planning

Management
by Objectives

Marketing
Evaluating
Organizations
Organizational Structures and Design
Organizational
Evaluation
Organizational
Performance Management

Organizing Resources
to Implement Plans

Organizational
Sustainability

Performance
Management (generic)

Planning (includes numerous
types of planning)

Problem
Solving

Product Development
Program Management
Project Planning
Sustainable
Development

Systems Thinking

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See the following blogs which have posts related to this topic.
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“Recent Blog Posts” in the sidebar of the blog or click
on “next” near the bottom of a post in the blog.

Library’s
Business Planning Blog

Library’s Building a Business Blog
Library’s
Leadership Blog

Library’s
Project Management Blog

Library’s
Strategic Planning Blog

Library’s Supervision Blog


Social Networking and Social Media — Related Library Topics

Person Holding Iphone Showing Social Networks Folder

Social Networking and Social Media — Related Library Topics

Advertising
and Promotion (go to “On-Line Advertising and Promotion”)

Business Planning
Career Development
Consultants
(hiring)

Finances (For-Profit)
Finances (Nonprofit)
Fundraising
(For-Profit)

Fundraising
(Nonprofit)

Marketing (go to “Online
Marketing”)

Netiquette:
Techniques and Styles of Writing E-mail
Networking
Public and Media
Relations

Product/Service
Management

Selling Online
Starting
for-profit business

Starting
a nonprofit organization

Strategic Planning
Telecommunications
Laws

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“Recent Blog Posts” in the sidebar of the blog or click
on “next” near the bottom of a post in the blog.

Library’s
Customer Service Blog

Library’s
Marketing Blog

Library’s
Social Enterprise Blog