Role of Chief Learning Officers (CLOs)

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Chief Learning Officers (CLOs)

Various Perspectives on Chief Learning Officers

Sample Job Descriptions for Chief Learning Officer

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Online Resources for Learning and Development

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Online Resources for Learning and Development

© Copyright Carter McNamara, MBA, PhD, Authenticity Consulting, LLC.

Online Resources (each having lists of resources) About Training
and Development

Online Educational Directories, Learning Portals, etc. About T&D

There are an increasing number of online directories, learning portals, etc., about training and development. The following list is by no means complete. However, it’s enough to get you started.

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Free Management Library (SM)

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Free Management Library

Below, are the most popular categories of topics. There are about 650 topics.
See the Index or use the Search box to the right.

Action Learning
Advertising & Promotions
Benefits & Compensation
Boards of Directors
Business Data Analysis
Business Development
Business Ethics
Business Law
Business Planning
Capacity Bldg (Nonprofit)
Career Development
Chief Executive Role
Coaching
Communications (Intrprsnl)
Communications (Writing)
Computers, Internet, Web
Consulting
Coordinating
Cost Cutting (Sustainability)
Crisis Management
Customer Satisfaction
Customer Service
Decision Making
Delegation
Design Thinking
Diversity and Inclusion
E-Commerce
Employee Engagement
Employee Performance
Employee Wellness
Entrepreneurship
Ethics/Social Respons.
Evaluations (all kinds)
Facilitation
Facilities Management
Finances (For-Profit)

Finances (Nonprofit)
Fundraising (For-Profit)
Fundraising (Nonprofit)
Group Performance
Group/Team Skills
Growing Organizations
Guiding Skills
Hiring Employees
Human Resources
Innovation
Insurance (Business)
Interpersonal Skills
Interviewing (all kinds)
Jobs
Leadership (Overview)
Leadership Development
Learning and Development
Legal Information
Management (Overview)
Management Development
Marketing
Meeting Management
Mentoring
Motivating Self & Others
Operations Management
Organization Dev.(Field)
Organizational Alliances
Organizational Change
Organizational Communications
Organizational Performance
Organizational Sustainability
Organizational Structures and Design
Organizing
Pay and Benefits
Performance Management

Personal Development
Personal Productivity
Personal Wellness
Planning (many kinds)
Policies (Personnel)
Problem Solving/Decisions
Product Development
Project Management
Program Management
Public/Media Relations
Quality Management
Research Methods
Risk Management
Salaries
Sales
Small Business
Social Enterprise
Social Networking/Media
Spirituality in Work
Staffing
Start a Business
Start a Nonprofit
Strategic Planning
Stress Management
Supervision (Overview)
Supervisoral Development
Sustainable Development
Systems Thinking
Talent Management
Taxation
Team Building
Time Management
Training/Learning & Development
Volunteers
Work-Life Balance
Writing (Business)

Online Discussion Groups, Newsletters, etc. (about training and development)

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Online Discussion Groups, Newsletters, etc. (about training and development)

(This page is referenced from Training Basics.)

Lists of Groups, Newsletters, etc.

Comprehensive list of discussion groups from Learnactivity

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Also consider


For the Category of Training and Development:

To round out your knowledge of this Library topic, you may want to review some related topics, available from the link below. Each of the related topics includes free, online resources.

Also, scan the Recommended Books listed below. They have been selected for their relevance and highly practical nature.


Online Educational Directories (or portals about training, education and development)

Young focused woman writing while using laptop

Online Educational Directories (or portals about training, education and development)

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What’s an Online Directory?

Online directories are usually very large repositories of information in regard to one overall topic. Readers can search the directories for specific subtopics or various ways to get the subtopic (for example, via online newsletter, Website, etc.). Online directories are sometimes referred to as learning or knowledge portals (although these terms are still being defined somewhat.)

The following directories were generously suggested by John Simkin of Spartacus Educational on January 20, 2000. Comments from John:

I have had a large number of requests concerning Google and good directory websites for education. I would suggest that you all [people providing online educational resources!] register your website with Google (at http://www.google.com).

I have found the following website directories very good. Most require you to fill out a form. When they are maintained by one individual I have also enclosed their email address. The BBC website is the most visited website in Britain (160 million page impressions a month). It is not easy to get on there but it is well worth the effort.

British Directories

USA & Canada Directories

Scout – email: (scout@CS.WISC.EDU)
Teaching and Learning at Indiana University – email: aitlc-l@ai.org

– or email: Mark Whitman (ITL) whitman@laf.cioe.com

Learning Websites

You may wish to look at John Simkin’s two internet encyclopedias:

Learn More in the Library’s Blogs Related to Training and Development

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Go to main Training and Development page.


For the Category of Training and Development:

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Also, scan the Recommended Books listed below. They have been selected for their relevance and highly practical nature.


Tying Training to Performance (Performance Consulting and HPT)

Man and Woman Discussing And Sharing Ideas

Tying Training to Performance (Performance Consulting and HPT)

© Copyright Carter McNamara, MBA, PhD, Authenticity Consulting, LLC.

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(Performance Consulting and HPT)

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Close Relationship Between Systematic Approaches to Training and Performance Management

Readers who have read Performance Management for any Application in this library will note the similarity between the processes of systematic training and performance management. The results from implementing the two processes are highly integrated as well. That’s why if a supervisor uses good principles of performance management then training and development can be a straightforward activity which almost always contribute to the organization’s bottom line.

The performance management process is repeated below from the library section, Performance Management. When reviewing the steps below, think of the word “domain” as applying to the employee being trained. Comments are added in italics. The words “employee” and “learner” are used interchangeably.

  1. Review organizational goals to associate preferred organizational results in terms of units of performance, that is, quantity, quality, cost or timeliness (note that the result itself is therefore a measure) – Reviewing these goals will prepare the supervisor and employee for soon ensuring that training produces useful results for the organization. Implementing a good training plan will produce results for the organization.
  2. Specify desired results for the domain — as guidance, focus on results needed by other domains (e.g., products or services need by internal or external customers) – The training process should have specific learning goals to accomplish which, in turn, help the learner accomplish specific results.
  3. Ensure the domain’s desired results directly contribute to the organization’s result — A good training plan must be geared to help the employee produce specific results, which in turn, directly contribute to results needed by the organization
  4. Weight, or prioritize, the domain’s desired results – Knowing what range of results are needed from the employee and which are the most important, helps the supervisor and employee to pick what training is needed and when.
  5. Identify first-level measures to evaluate if and how well the domain’s desired results were achieved – This refinement of expected results from the employee helps the supervisor and employee to ensure that training is highly focused on results for the employee — and organization. this step is similar to setting standards against which the training will be evaluated
  6. Identify more specific measures for each first-level measure if necessary – This step is similar to setting up-front training goals in the training plan, and associating measures from which the effectiveness of training can later be evaluated.
  7. Identify standards for evaluating how well the desired results were achieved (e.g., “below expectations”, “meets expectations” and “exceeds expectations”)
  8. Document a performance plan — including desired results, measures and standards – This is similar to developing the training plan, with preferred training goals and measures.
  9. Conduct ongoing observations and measurements to track performance – The training plan is implemented and includes ongoing evaluation before, during and after carrying out training methods.
  10. Exchange ongoing feedback about performance – Effective training requires ongoing feedback between learners and trainer.
  11. Conduct a performance appraisal (sometimes called performance review) – Effective training includes evaluation to judge the quality of the training itself and identify what results were achieved by learners.
  12. If performance meets the desired performance standard, then reward for performance (the nature of the reward depends on the domain) – Hopefully, the learning experience includes time to acknowledge successes and the trainers’ and learners’ roles in those successes.
  13. If performance does not meet performance standards, develop or update a performance development plan – A good training plan will include measures for noting changes in the employee’s performance. If improvement is needed, a performance plan should be updated or started, and may include cause for more training. Likewise, the trainer should review results of learners’ evaluations to improve the quality of his or her training design.

Performance Consulting

Performance consulting is relatively recent field and refers to the (ideally) systematic activities to enhance the performance on individuals (and some would say teams), especially to enhance the performance of the overall organization. The activities often include systematic approaches to the design and implementation of training programs. Thus, performance consulting and training often are closely related and referred together in literature.

Human Performance Technology

Many people believe that traditional views of training, for example, to enhance learning (knowledge, skills and abilities of individuals) is not enough — that training and learning must be more closely aligned to achieving the goals of the organization. Simply put, Human Performance Technology (HPT) uses instructional technologies to improve the performance of individuals, especially regarding organizational performance (effective and efficient achievement of organizational goals). HPT has developed numerous, often highly technical, theories, models and tools to enhance performance. Thus, the “technology” in HPT.

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Go to main Training and Development page.


For the Category of Training and Development:

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How to Ensure Transfer of Training — How to Reinforce Learning

Group of people in a training conference

How to Ensure Transfer of Training — How to Reinforce Learning

© Copyright Carter McNamara, MBA, PhD, Authenticity Consulting, LLC.
Adapted from the Field Guide to Leadership and Supervision in Business and Field Guide to Leadership and Supervision for Nonprofit Staff.

One of the best ways to ensure transfer of training is to use a systematic approach to the design of your training, as explained in the Training and Development topic, in the subtopic Developing Systematic Learning. The following links are to additional guidelines.

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Also, scan the Recommended Books listed below. They have been selected for their relevance and highly practical nature.


What is Peer Learning? (Peer-to-Peer Learning, Guidelines and Resources))

peer learning in the study room

What is Peer Learning? (Peer-to-Peer Learning, Guidelines and Resources)

© Copyright Carter McNamara, MBA, PhD, Authenticity Consulting, LLC.

Sections of This Topic Include

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What is Peer Learning?

A Simple Definition

While the phrase “peer learning” is used a great deal, it can mean many different things to many different people. Perhaps the best place to start is to offer a simple definition that “peer learning” can be the result from the interactions shared by peers. However, some might see peer learning as a specific format of interaction among the peers. However, let’s get more specific on what we mean by “peers” and “learning”. Also see

Who Are “Peers” in Peer Learning?

The term “peers” conventionally denotes two or more people who are considered on par or on the same level with each other while engaged in some endeavor. However, to fully appreciate the benefits from peer learning, it might be more useful to consider the peers to be two or more people who consider themselves to be equals, or peers, in supporting each other’s development. With that definition, secretaries and CEOs could be peers if they are mutually dedicated to supporting each other’s development in some form of peer learning.

What is “Learning” in Peer Learning?

Learning is often interpreted as enhanced knowledge, skills, abilities and perceptions. (For definitions of these terms, see Basic Terms in Training and Development.) In peer learning, the peers help each other to learn, for example, by sharing advice, feedback and thoughtful questions. However, additional types of sharing can greatly enrich the learning, for example, by sharing supportive challenges and accountabilities to take actions and to learn.

What Are the Benefits of Peer Learning?

  1. Peter Senge, in his seminal book, The Fifth Discipline (Doubleday, 1990), points out that adults learn best when they are 1) working on current, real-life challenges and 2) exchanging feedback with others in similar situations. Thus, various forms of peer learning, especially when applied to real-life challenges and development, provide ideal conditions for adult learning.
  2. In addition, in peer learning, the peers often do most of the work, so expensive consultants and materials often aren’t needed – thus, the learning can be quite cost-effective.
  3. Another advantage is that peers often can manage much of their own learning, including deciding their own learning goals, methods to achieve the goals and also the means to evaluating their learning.
  4. In addition, peers often can schedule and locate their learning, making it very accommodating to busy schedules.
  5. A major advantage of peer learning is that it can be used to deepen and enrich other more traditional forms of training and development, for example, courses, workshops and seminars.

What Are Some Forms of Peer Learning?

The particular form of peer learning that is chosen depends on its application, including the kind of learning desired for the peers, as well as whether there is a focus on intentionally generating new actions and learning, or whether one or both of those can just occur implicitly. Here are some common forms that peer learning to consider.

Action Learning Groups

These are small groups, usually of the same people, working on current and important real-world priorities by sharing questions, taking actions, and learning especially from reflecting on the questions and actions. There are various formats of Action Learning, but there usually is equal and strong focus on intentionally generating new actions and learning from the sharing in the group. Thus, Action Learning can be very effective for solving complex problems and/or achieving significant goals. (See Action Learning.)

Committees

These are groups of people formally organized around a common project or program in order to make decisions and/or generate recommendations (these are types of intentional actions) to share with others outside of the committee. There is not always a focus on intentionally generating new learning. (See Committees.)

Debates

Debates are a formal activity in which members having a particular point of view attempt to convince others having a different point of view to arrive at the members’ particular point of view. There is not always a focus on intentionally generating new actions and new learning, although members often implicitly learn a great deal about other points of view than their own.

Dialogues Groups

These are groups of people organized to engage in deepening their understanding and meaning around a topic, often by sharing thoughtful answers and opinions around a common thoughtful question. There is usually not a focus on intentionally generating new actions. However, well-designed dialogues can implicitly generate new and powerful perceptions for all members. (See Dialoguing.)

Discussion Groups

In discussion groups, people share comments and opinions sometimes in a random order in order to make a decision or enhance understanding about a topic or activity. There usually is not a focus on intentionally generating new actions and learning, although implicit learning can occur for the thoughtful members of the groups. (See Discussion Groups.)

Networking Groups

In this form, people interact with each other, primarily to form useful relationships and share useful materials. There usually is not a focus on intentionally generating new actions and learning, although implicit learning can occur for the thoughtful members of the groups. (See Networking and Social Networking.)

Peer Coaching

In this form, two or more members share various means of coaching, especially thoughtful questions and perhaps other forms of help (such as advice, brainstorming and materials) to help members clarify current and important priorities and also to identify realistic actions to address the priorities. They often share support and accountabilities to take those actions. In this form, one, some or all members might get coached and/or do the coaching. There is always an intentional focus on taking actions. Well-designed peer coaching also focuses on generating new learning for all of those involved. (See Peer Coaching.)

Peer Mentoring

In this form, a person (a mentor) who has strong knowledge and expertise in a certain topic or activity shares these attributes to help another (a mentee) to advance in his or her career. A very useful mentoring relationship would include intentional focus on new actions and learning. Peer mentoring is often considered to be a form of peer learning, although the mentor is often perceived by the mentee as not being a peer. (See Mentoring.)

Self-Help Groups (Support Groups)

These are groups organized to assist, guide and/or support each member to accomplish a significant development in his or her life. Self-help groups often focus on intentionally generating new actions to enhance personal development. Well-designed groups also focus on intentionally generating new learning for each member. (The phrases “self-help groups” and “support groups” are often used interchangeably, although the latter is certain to include forms of sharing that include support for each member.) (See Self-Help Group.)

Study Groups

These are groups organized to learn about a common topic. A typical format is where each member individually learns about the topic and then members meet to enhance their overall learning by sharing and discussing each member’s new learning. There is always a focus on intentionally generating new learning for each member, although members are not necessarily encouraged to take actions to apply that learning. (See Study Group.)

Teams

Teams are groups of people working toward a common purpose or goal. There is always a focus on intentionally generating new actions to address the purpose or goal. Well-designed teams also focus on intentionally generating new learning, especially to enhance the performance of the teams. (See Team Building.)

NOTE: Participants might refer to their own preferred title or phrase for a particular format of peer learning, for example, peer learning circles, learning circles and Leaders Circles (a registered trademark of Propel Nonprofits.)

How Do I Develop a Peer Learning Program?

There are different ways to a develop a program, ranging from unplanned and spontaneous growth to planned and systematic growth. Perhaps the most reliable way to develop a program is the planned and systematic approach.

Here is a manual about starting a planned and systematic program. It is in regarding to building a peer support program, but the guidelines are applicable to any peer learning program.
Building an Effective Peer Support Program.

Here are a variety of articles with suggestions about starting a program.

Various Additional Perspectives on Peer Learning

Basic and Overviews

Various Formats

Different Applications

Extensive Online Resources

Online Group About Peer Learning

Peer Learning Network’s online group

Go to main Training and Development page.


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Journaling for Learning

Person Writing On A Notebook Beside a laptop

Journaling for Learning

© Copyright Carter McNamara, MBA, PhD, Authenticity Consulting, LLC.

Description

One of the most critical skills to learn in life is the ability to learn from life. If you’re like most of us, when you think of learning, you think of classrooms. This is probably true because you had learning in mind when you signed up for the classes, sat through their lectures and took their tests. Yet the most important things that you’ve learned in your life probably were not learned in a classroom. If you can go through life with learning in mind (as you did in your classes), then you can greatly expand your capacity for learning and living. This is the basic premise of continuous learning.

One of the most powerful and highly accessible methods to learn how to learn is ongoing journaling. Many people seek journaling as means to learn more about themselves. They start journaling, but soon stop. Ironically, their journaling might have already taught them something very important about themselves: they want to learn, but they don’t want to work to learn it! As with most important forms of learning, journaling takes some effort — if only to write down for the day “I don’t want to write anything
today!”

One Simple Format for A Private, Learning Journal

Learning is often interpreted as enhancing your knowledge, understanding or perceptions or attitudes, or behaviors or skills.

1. What learning have you accomplished (or are you accomplishing) lately?

a) What experience spawned that learning?

b) What learning did you accomplish from that experience?

c) How can you carry this learning forward to improve your life? Your work?

2. What learning might you accomplish in the near future?

a) What experience might spawn that learning?

b) What learning might you accomplish from that experience?

c) How might you carry this learning forward to improve your
life? Your work?

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Go to main Training and Development page.


For the Category of Training and Development:

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Also, scan the Recommended Books listed below. They have been selected for their relevance and highly practical nature.


Numerous Activities for Learning

Young Man participating in a coaching training

Numerous Activities for Learning

© Copyright Carter McNamara, MBA, PhD, Authenticity Consulting, LLC.
Adapted from the Field Guide to Leadership and Supervision in Business and Field Guide to Leadership and Supervision for Nonprofit Staff.

There are numerous types of activities which learners can conduct to reach their learning objectives — arguably the best activity is life itself. The learner can conduct one type of activity below or several. The list actually comprises what might be called types, modes and methods of learning and even some learning aids.

Note that conducting any of the following activities (or types of activities) will not by themselves necessarily generate learning. Ideally, the following are selecting during the systematic design of a training and development experience, whether self-directed or other-directed.

Sections of This Topic Include

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Different Activities for Learning

Training methods are either on-the-job, implemented outside the organization or a combination of both. The following is a brief overview of rather typical methods of development (in alphabetical order):

Apprenticeships

For centuries, apprenticeships were the major approach to learning a craft. The apprentice worked with a recognized master craftsperson. Particularly during times of low unemployment, businesses are eager to get any kind of help they can find. Seeking an apprenticeship may be a very useful and effective way to eventually develop a new skill.

Career Counseling

Hopefully, learners have the opportunity to work with their supervisors to develop career plans which identify areas for improvement or advancement, how those areas can be addressed and when. See Career Advancement.

Classrooms and Workshops

Workshops, seminars, convention sessions, etc. are useful, in particular, for highly focused overviews of a particular subject or training about particular procedures.

Coaching

Coaching is becoming a very popular means of development, and often includes working one-on-one with the learner to conduct a needs assessment, set major goals to accomplish, develop an action plan, and support the learner to accomplish the plan. The learner drives these activities and the coach provides continuing feedback and support. See Coaching.

Continuing Professional Development

Many professions require verification of ongoing training to retain certification, e.g., social workers, some fields of law, nurses, etc. Professionals must stay up-to-date in the views and practices necessary to lead and manage in today’s organizations. There seems to be an increasing number of universities, colleges and training centers associating continuing education units (CEU’s) with their courses and workshops.

Continuous Learning

Continuous learning is learning how to learn. Typically, this involves developing skills in reflection, which is the ability to continually inquire and think about experience to draw conclusions and insights. It also involves the ability to conceptualize the learning process. Continuous learning is often associated with the concepts of systems thinking and organizational learning. Continuous learning is NOT about continually taking courses — it’s about developing skills in reflection and inquiry — it’s about learning how to learn so that your life and work experiences become your own learning lab. Organizations and other environments
are changing rapidly. Therefore, it’s extremely important to continually be aware of those changes, and to be reflecting on them and learning from them, as well.

Courses

Universities, colleges and training centers often have a large number of courses in management, professional and personal development. If the learner is looking to build a skill, then he or she must actually apply new information from these courses — otherwise, the learner is collecting information (hopefully, knowledge), rather than building skills.

Distance Learning (eLearning, Virtual Learning)

Distance learning has become a mainstream approach in training and development. This typically includes learning by getting information and / or guidance from people who are not face-to-face with the learner, e.g., learning via satellite broadcast, broadcast over the Internet, e-mail or postal mail correspondence, etc. Some people consider online learning or e-learning (e.g., information, tutorials, etc., available on diskette, CD-ROM, over the Internet, etc.) to be distance learning, as well.

Internships

Internships are offered usually by organizations to college students wanting to find work experience during the summer months. The internships offer precious, real-life job experience and the organizations often get skilled, highly dedicated service. Many times, interns go on to be hired by the organizations, as well.

Job Assignments

Job assignments are wonderful opportunities from which to learn. We just aren’t used to thinking of them that way. To cultivate learning, consider having employees write short reports, including an overview of what they did, why they did it, what areas of knowledge and skills were used, how the job might have been done better, and what areas of knowledge and skills would be needed to improve the job.

Job Rotations

This can be one of the most powerful forms of development, allowing learners to experience a broad range of managerial settings, cultures and challenges.

Journaling

Journaling is regularly writing down one’s thoughts about past or current experiences and thoughts. A person can significantly deepen and remember their learning by using journaling. See Journaling.

Lectures

Lectures, or focused presentations by experts on subject matter, are held in a wide variety of locations, not just in classrooms. Professional associations often bring in speakers. Guest lectures are often sponsored by local universities, colleges and training centers, and announced to the public. Many times, the lectures are repeated over local radio and television.

Management Development Programs

Local universities, colleges and training centers usually offer these programs. Carefully review their program content and design to ensure that training includes real-life learning activities during which learners can develop skills for the workplace. See Management Development.

Memorizing

Memorization is one of the most frequently used methods of learning and it refers to activities which can help the student to learn by committing the new information to memory. An example is repeating the definition of a term until the student can define it correctly without referencing a written definition. See Memorizing.

Mentoring

Hopefully, learners find experienced managers in the workplace who are willing to take learners “under their wing” and provide ongoing coaching and mentoring. See Mentoring.

Note-Taking

Note taking is perhaps the most frequently used method of learning during lectures. It involves writing the most important information conveyed by the speaker. Experienced note takers can efficiently separate what is most important to write down and what is not.

Off-the-Job Training

Off the job training occurs when an employee works after hours to learn. See Training Methods: On Job Training and off the Job Training Methods.

Online Training

There are an increasing number of approaches to online learning. See Online Learning. Sources of online training include learning from computer diskette, CD-ROM, the Internet or Web-based training, etc.

On-the-Job Training

This form helps particularly to develop the occupational skills necessary to manage an organization, e.g., to fully understand the organization’s products and services and how they are developed and carried out. Also see:

Other-Directed Learning

This includes having someone other than the learner identify the training goal, methods to achieve the goal, and approaches to evaluating the training and progress toward achieving the training goal. See Ways to Look at Training and Development Processes: Informal/Formal and Self-Directed/Other-Directed.

Orientation to New Jobs or Roles

A carefully developed procedure for orienting new employees is very helpful for getting employees “off on the right foot” when starting their jobs. See Employee Orientation.

Peer-Based Methods

This includes formats where peers focus on helping each other learn, e.g., by exchanging ongoing feedback, questions, supportive challenges, materials, etc. See Peer Learning .

Portfolios

Portfolios are a collection of various results from a learning and development experience, for example, essays, presentations, art work and journals that effectively convey the nature and extent of learning from the experience. See Portfolios — and Learning and Development Tool.

Professional Organizations

A wide variety of professional organizations often offer courses, seminars, workshops and sessions from conventions.

Reflection

Reflection is thinking about ones past and/or current experiences in life in order to learn from them. Reflection can be done in a scheduled and orderly way or it can occur in a spontaneous and unfolder manner. See Reflecting.

Self-Directed Learning

Highly motivated learners can usually gain a great deal of knowledge and skills by identifying their own learning objectives, how to meet those objectives and how to verify they’ve met the objectives, as well. See Strong Value of Self-Directed Learning in the Workplace.

Storytelling

Storytelling used to be viewed only as means for entertainment. However, we coming to understand that it also is very powerful means for enlightenment, when listeners are guided to reflect on the stories and to identify themes and patterns that emerge — and tell us about ourselves, our lives and our work. See Storytelling.

Taking Tests

Although tests usually used to verify and evaluate new learning, the experience of taking the test can be powerful means to deepen the learning about the subject matter in the test, because the student has to recall the new information and affirm it by writing it down in the test. See Taking-Tests.

Tutorials

Tutorials includes guidance to proceed through learning some technique or procedure, e.g., a tutorial on using a computer software package. There are an increasing number of online tutorials (tutorials available on diskette, CD-ROM, over the Internet, etc.).

Miscellaneous Other Ways

Some Tangible Results that Can Be Used to “Document” Learning

If you or others are seeking to verify results from your training and development, it helps to produce tangible items that can be evaluated to discern if you’ve achieved your training goals and objectives. The Sample Learner’s Results comes courtesy of The Union Institute, which suggests the list to learners when developing their own learning agreements.

Go to main Training and Development page.


For the Category of Training and Development:

To round out your knowledge of this Library topic, you may want to review some related topics, available from the link below. Each of the related topics includes free, online resources.

Also, scan the Recommended Books listed below. They have been selected for their relevance and highly practical nature.