Sales — Related Library Topics

Regarding Sales Process

Foundations for Successful Sales

What
is Sales?
— Understanding
the Sales Process
— Understanding
the Sales Cycle
Value
of Product Knowledge
Useful
Skills to Have in Sales
— Useful
Business Skills for Salespeople
— Useful
People Skills for Salespeople
Understanding
Types of Clients and How to Engage Them
— Types
of Clients
— Multi-cultural
Customers and Sales

Sales Process and Sales Pipeline

1.
Generating Leads – Using Sales Channels
— Direct
Postal Mail
— Email
— Face-to-face

— Internet
and Web
— Social
Networking
— Telemarketing
(Phone)
— Trade
Shows
2.
Qualifying the Client — Is Client a Prospect?
— First
Impressions and Establishing Rapport With Leads
— Understand
the Needs and Wants of Each Lead — Ask the Right Questions
— Getting
to Decision-Makers
3.
Sales Interviews and Presentations With Prospects
— Opening
Statements
— Establishing
Rapport and Trust
— Really
Listening (Verbal and Nonverbal)
— Effusive
Sales Presentations
— Dealing
With Objections
4.
Sales Proposals and Negotiations
— Proposals
and Sales Letters
— Negotiations
5.
Closing the Sale
— Techniques
for Closing
— Sales
Contracts
6.
Account Maintenance and Management
— Customer
Service
— Customer
Satisfaction

Miscellaneous Perspectives and Challenges and Pitfalls

Various
Philosophies of Marketing and Sales
Challenges
and Pitfalls

Managing Yourself for Successful Sales

How to Improve Yourself
How to Work With Others
Keeping Positive
Attitude
Managing Your
Time and Stress
Organizing
Yourself
Staying
Motivated

Managing Sales Activities and Sales Force

Sales
Staffing and Training
Sales
Forecasting and Goals
Motivating
Sales Force
Measuring
and Evaluating Sales Activities
Compensating
Sales Force

General Resources

Resources
Providing Many Resources
Glossary
and Dictionaries About Sales
Free
Tools and Templates

Broader Related Topics

Business Development

Marketing
Positioning:
Deciding and Conveying Your Unique Selling Position
Product
Development
Public
and Media Relations
E-Commerce:
Doing Business on the Internet

Learn More in the Library’s Blogs Related to This Topic

See the following blogs which have posts related to this topic.
Scan down the blog’s page to see various posts. Also see the section
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on “next” near the bottom of a post in the blog.

Library’s
Business Communications Blog

Library’s Business Planning Blog
Library’s
Customer Service Blog
Library’s
Marketing Blog