Be careful what you share, not everyone watching is a friend
We mostly discuss crisis management for various organizations or prominent individuals, but there are an awful lot of crises that happen in day-to-day life as well.
Organizations of all kinds are making use of social media, and you’d better believe that includes criminal ones as well. Anyone who’s had their house burglarized can tell you it’s not only extremely frightening, but can also cost you big time in terms of uninsured items or lost data, treasured pictures, or family heirlooms, which is why it’s important to know the data shared in this infographic from Distinctive Doors:
How Burglars Are Using Using Social Media – An infographic by the team at Distinctive Doors
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For more resources, see the Free Management Library topic: Crisis Management
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[Jonathan Bernstein is president of Bernstein Crisis Management, Inc., an international crisis management consultancy, author of Manager’s Guide to Crisis Management and Keeping the Wolves at Bay – Media Training. Erik Bernstein is Social Media Manager for the firm, and also editor of its newsletter, Crisis Manager]