Who should be a part, and what are their responsibilities?
Local governments are responsible for a huge amount of crisis management. Think about it – how many moving pieces does even a smaller municipal area have to take care of, and how many are affected by even a small hiccup in operations?
ICMA, a professional and educational association for local government administrators, recently shared an infographic that does a fantastic job of which local government personnel should be on your crisis team, and what the roles and responsibilities of each should be:
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For more resources, see the Free Management Library topic: Crisis Management
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[Jonathan Bernstein is president of Bernstein Crisis Management, Inc., an international crisis management consultancy, author of Manager’s Guide to Crisis Management and Keeping the Wolves at Bay – Media Training. Erik Bernstein is vice president for the firm, and also editor of its newsletter, Crisis Manager]