A thorough examination of the topic of Human Resources (HR) would include multiple topics. Within those, one would find recruiting. Recruiting is an important topic to everyone in an organization, as the consequences of a bad hire can have a wide organizational effect. In an effort to mitigate the risk of a bad hiring decision, companies can use multiple tools in their hiring strategy. One of those, background screening, can help identify if your candidate is included in the 56% of applicants that provide false information on their resume. Background screening will also help protect your company from multiple risks including negligent hiring, theft, and workplace violence. But are all background screens created equal?
During the past two years, I have developed a much stronger understanding of this tool. Below is a list of the top three things I wish I understood about background screening before I worked for the industry leading provider of this service.
1. Not all criminal background checks are created equal. There is no one source for criminal information that will provide you with every record available. However, there are certainly ways to ensure that you are getting the most accurate, up to date and thorough information available. Jason Morris, President and Chief Operations Officer of EmployeeScreenIQ, identifies the following short cuts in his white paper, Best Practices in Employment Screening: using national or statewide searches in lieu of county research, or checking only the current county of residence. These types of searches may save you a few dollars on your background screen; however, the price of not running the more thorough search could be higher than all your other recruiting expenses combined. According to Morris, “an effective criminal program should always include physical research in each county in which the subject has lived, worked, or gone to school over the past seven to ten years.”
2. Fifty-Six percent of applicants falsify information on their application or resume. While most experienced recruiters understand that applicants may inflate their resume, EmployeeScreenIQ finds discrepancies in resumes on important hiring factors. Those include dates of employment, education, experience, salary, and criminal history.
3. There is an increase in the use of diploma mills. Nick Fishman of EmployeeScreenIQ defines a diploma mill as “an organization that sells academic degrees and diplomas with substandard or no academic study and without recognition by legitimate educational accrediting bodies. The buyer can then claim to hold the purchased degree and the organization makes a profit. Many of these fraudulent organizations claim accreditation by fake or unaccredited licensing bodies, creating another layer of supposed authenticity.” The number of these organizations has increased in recent years. Perhaps due to the increase in unemployment. Regardless of the reason, hiring someone with fake credentials can be very costly.
To learn more about any of these topics, visit the EmployeeScreenIQ University at http://university.employeescreen.com
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Sheri Mazurek is a training and human resource professional with over 16 years of management experience, and is skilled in all areas of employee management and human resource functions, with a specialty in learning and development. She is currently employed as the Human Resource Manager at EmployeeScreenIQ, a global leader in pre-employment background screening.
This is VERY useful information, Sheri. I plan to integrate it into an article for my newsletter regarding the types of crises which originate from inadequate employee screening.
Thanks Jonathan.
The EmployeeScreenIQ website is a great source of information on the industry! I’m so glad you can use the information.
Thanks Sheri for the info. Kind of scary these days. You really do have to be on top of everything whether it is background checks, verification of education etc. I’ve even heard of companies that will give you a job reference if you pay them to do so.
Hye there.
I am actually a student pursuing my degree studies currently. I took up Human Resource Management subject and have a question here, hoping that you could help me out in answering this.
I have lots of answers from different ppl and lecturers that i’ve attended to and they are all different, based on individuals’ perception and judgement on it.
The thing is, there is this job applicant that wants to be a housekeeper but she has convicted in Drug Possession about 12 years back, also served 3 months’ jail time. She admitted it in the application form and even in the interview session. The HR Director is rejecting her application due to that. However, the Executive Housekeeper agreed to take her in as she liked her and is in need for some new staff (staff shortage period). As someone with over 15 years of HR Management experience, I would really appreciate it if you could tell me your opinion, should she be considered / hired by the hotel?
Thank you so much in advance. Looking forward to hearing your reply.
Jason
Jason,
Thank you for your question.
In situations like this, it is important to maintain consistency with company policy. My opinion would be to follow the policy. I would further advise to ensure that all policies regarding hiring decisions are legally compliant by having them reviewed by an attorney.