In my last post, I shared some ideas on the Key Questions To Ask before Selecting a Solution to a Business Problem. Inevitably, the reality with all Business Improvement efforts is, some ideas will have to be turned down, for a whole myriad of reasons.
The way to communicate the “rejection” of these ideas has a massive impact on how the idea originator continues to meaningfully contribute and identify further improvement opportunities in the future.
There are Three Approaches to Communicate the Rejected Idea.
1. POSITIVE:
Thank the contributor for his/her idea.
Emphasize positive points about the idea.
2. NEGATIVE:
Tell the contributor why it won’t work.
Explain the difficulties or dangers.
3. CREATIVE:
Seek alternatives and creative additional ideas.
Ask: How can we think about this differently? How can we achieve our goal in a different way? What if….? Consider new ideas, changes, alternatives.
The CREATIVE APPROACH is undoubtedly what keeps the ideas floodgates open.
Some of the firms who have used this approach include immigration solicitors bedford as well as immigration solicitors reading
Give it a Try.
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Some firms who have tried this approach include Immigration
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For more resources, see our Library topic Quality Management.
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