Performance Appraisals: A Quick Guide For Managers

Written by Marcia Zidle | Edited by ian
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    It’s that time again! Perhaps the most dreaded management practice is the annual employee performance appraisal.

    Whenever the subject comes up, out comes the groans from both managers and staff no matter what industry or type of company. Many say employee performance appraisals are like having a root canal — only more painful. It shouldn’t be.

    If done correctly, the appraisal process can become the most valuable instrument in the manager’s toolbox. The few hours a manager invests can impact an employee’s performance for an entire year.

    Here is a quick guide for managers or supervisor in preparing, conducting and following up on employee performance appraisals.

    Preparing

    • Give employee advance notice so that he /she can prepare for the discussion.
    • Review the position’s responsibilities and standards.
    • Review the employee’s job performance for the past year.
    • Identify potential development areas that can be addresses though training and special projects.
    • Set aside adequate block of uninterrupted time to permit a full and complete discussion.

    Conducting

    • Make sure your focus is on the person and not on distractions.
    • Ask employee to review his or her job performance for the past year.
    • Keep the focus on job performance and related factors, not personality.
    • Discuss job requirements, employee strengths, accomplishments, and improvement needs.
    • Be prepared to cite observations for each point discussed.
    • Reach agreement on appropriate goals, development plans and timetables.
    • Summarize what has been discussed and end on a positive note.

    Following Up

    • Immediately after, record the plans made and points requiring follow-up.
    • Provide a copy for the employee.
    • Evaluate your own performance. What I did well? Could have done better? Learned about the employee? Learned about myself?

    Management Success Tip:

    Remember, the employee performance appraisal meeting is an opportunity to recognize achievements, identify and correct problems, and set specific objectives for the coming year. Make sure you get off on the right foot by following the above guidelines.

    What’s been your experience with performance appraisals – either as an employee receiving feedback or as a supervisor giving feedback? I’m interested in hearing from you whether it was good or bad.

    Do you want to develop your Management Smarts?

    Marcia Zidle