Supervision — Related Library Topics

Learning “Big Picture” of Leadership, Supervision and Organizations

Guidelines
to Understanding Literature About Leadership
Leadership (Overview)
Management (Overview)
Organizational
Communications
Organizational
Change
Organizational
Design — Guidelines
Organizational
Learning
Organizational
Performance Management
Organizational
Sustainability
Organizations
(Overview)
Supervision (Overview)
Systems Thinking

How to “Supervise” Yourself

How to Improve Yourself
Personal Development
Personal Productivity
Personal Wellness

Leading and Managing Other Individuals

Coaching
Communications
Compensation
Counseling
Delegating
Employee
Engagement
Employee
Performance Management
How to Work With Others
How to Work With Groups
Leading
Other Individuals
Managing
Power and Influence
Mentoring
Personnel Polices
and Records
Selling
Staffing
Supervision
Supervisoral
Development Planning
Team Performance Management
Work
Directing

Legal Considerations in Supervising People

Staffing
(planning, specifying, sourcing, selecting, etc.)
Personnel
Polices and Records
Benefits
Compensation

Delegating to Individuals and Groups

Communications
(numerous types of face-to-face communications)
Employee
Performance Management(setting goals, giving feedback, performance
reviews, etc.)
Group
Performance Management

Developing Your People

Coaching

Basic Requirements of Learners in Learning
Basic
Requirements of Supervisors with Employees in Training and Development
How to Improve Your Writing
Coaching
Continuous Learning
Employee
Engagement
Self-Directed
Learning (including How
Supervisors Help Employees Learn in the Workplace)
Training
Basics for Supervisors and Learners

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Library’s
Coaching Blog

Library’s Business Communications Blog
Library’s
Human Resources Blog
Library’s
Leadership Blog
Library’s Supervision Blog
Library’s
Team Performance Blog

Strategic Planning — Related Library Topics

This topic includes information for for-profits and nonprofits.
Information specific to one type of organization is marked as
such.

Regarding Phases of Traditional Strategic Planning Process

Preparation
for Strategic Planning
– – – Guidelines
to Keep Perspective During Planning
– – – Useful
Skills to Have When Planning
– – – Need
Consultant or Facilitator to Help You With Planning?
– – – Who
Should Be Involved in Planning?
– – – How
Many Planning Meetings Will We Need?
Always
First Do “Plan for a Plan”
Strategic
Analyses
– – – Taking
Wide Look Around the Outside of Organization (Opportunities and
Threats)
– – – Looking
Around Inside the Organization (Strengths and Weaknesses)
Setting
Strategic Direction
– – – Strategizing
(identifying goals and methods to achieve them)
– – – Developing/Updating
Mission Statement (the purpose of the organization)
– – – Developing/Updating
Vision Statement (depiction of future state of organization and
customers)
– – – Developing/Updating
Values Statement (overall priorities in how organization operates)
Action
Planning (who will do what and by when)
Writing
and Communicating the Plan
Implementing,
Monitoring, Evaluating and Deviating from the Plan — and Managing
Change

Broader Related Topics

Appreciative
Inquiry
Business
Development
Basic Research
Methods
Business Planning
Capacity
Building (nonprofits)
Chaos Theory
Controlling
/ Coordinating the Implementation of Plans
Creativity and Innovation
Decision
Making
How to Improve Your Organization
How to Lead and Manage in Your
Organization
How to Work With Groups
Finances and
Accounting (For-Profit)
Finances and
Accounting (Nonprofit)
General Planning Process
Guidelines,
Methods and Resources for Organizational Change Agents
Guidelines for Successful
Planning
Management
by Objectives
Marketing
Evaluating
Organizations
Organizational Structures and Design
Organizational
Evaluation
Organizational
Performance Management
Organizing Resources
to Implement Plans
Organizational
Sustainability
Performance
Management (generic)
Planning (includes numerous
types of planning)
Problem
Solving
Product Development
Program Management
Project Planning
Sustainable
Development
Systems Thinking

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“Recent Blog Posts” in the sidebar of the blog or click
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Library’s
Business Planning Blog
Library’s Building a Business Blog
Library’s
Leadership Blog
Library’s
Project Management Blog
Library’s
Strategic Planning Blog
Library’s Supervision Blog

Social Networking and Social Media — Related Library Topics

Advertising
and Promotion (go to “On-Line Advertising and Promotion”)
Business Planning
Career Development
Consultants
(hiring)
Finances (For-Profit)
Finances (Nonprofit)
Fundraising
(For-Profit)
Fundraising
(Nonprofit)
Marketing (go to “Online
Marketing”)
Netiquette:
Techniques and Styles of Writing E-mail
Networking
Public and Media
Relations
Product/Service
Management
Selling Online
Starting
for-profit business
Starting
a nonprofit organization
Strategic Planning
Telecommunications
Laws

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Library’s
Customer Service Blog
Library’s
Marketing Blog
Library’s
Social Enterprise Blog

Social Entrepreneurship (Nonprofit) — Related Library Topics

Advertising
and Promotion
Business
Development
Business Planning
Capacity
Building (nonprofits)
Creativity and Innovation
Customer Satisfaction
Customer Service
E-Commerce
Finances (Nonprofit)
Fundraising
(Nonprofit)
Leadership
Development
Guidelines,
Methods and Resources for Organizational Change Agents
Loans (for
a for-profit or nonprofit organization)
Marketing
Organizational
Performance
Organizational
Sustainability
Product Selection
and Development
Program
Design and Marketing
Program
Evaluation (for-profit or nonprofit)
Quality Management
Sales
Starting
a Nonprofit Organization
Strategic Planning
Sustainable
Development

Growing Your Organization

Listed in the order to grow your organization
Understanding
Life Cycles of Organizations
Deciding
Whether to Grow the Organization or Not
Evaluating
Your Organization — How Well Is It Doing?
Growing
Your Business — Are You Personally Ready?
Typical
Challenges in Growing
General
Advice to Grow Your Organization
Getting
Professional Help
Financing
Growth
Planned
Growth: Business Planning
Planned
Growth: Organizational Change
Ways
to Grow: Product and Market Development
Ways
to Grow: Organizational Alliances
Ways
to Grow: Buying a Franchise
Ways
to Grow: Buying Another Organization
You
May Need to Increase Staff

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“Recent Blog Posts” in the sidebar of the blog or click
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Library’s
Business Planning Blog
Library’s Building a Business Blog
Library’s
Marketing Blog
Library’s
Nonprofit Capacity Building Blog
Library’s
Social Enterprise Blog

Sales — Related Library Topics

Regarding Sales Process

Foundations for Successful Sales

What
is Sales?
— Understanding
the Sales Process
— Understanding
the Sales Cycle
Value
of Product Knowledge
Useful
Skills to Have in Sales
— Useful
Business Skills for Salespeople
— Useful
People Skills for Salespeople
Understanding
Types of Clients and How to Engage Them
— Types
of Clients
— Multi-cultural
Customers and Sales

Sales Process and Sales Pipeline

1.
Generating Leads – Using Sales Channels
— Direct
Postal Mail
— Email
— Face-to-face

— Internet
and Web
— Social
Networking
— Telemarketing
(Phone)
— Trade
Shows
2.
Qualifying the Client — Is Client a Prospect?
— First
Impressions and Establishing Rapport With Leads
— Understand
the Needs and Wants of Each Lead — Ask the Right Questions
— Getting
to Decision-Makers
3.
Sales Interviews and Presentations With Prospects
— Opening
Statements
— Establishing
Rapport and Trust
— Really
Listening (Verbal and Nonverbal)
— Effusive
Sales Presentations
— Dealing
With Objections
4.
Sales Proposals and Negotiations
— Proposals
and Sales Letters
— Negotiations
5.
Closing the Sale
— Techniques
for Closing
— Sales
Contracts
6.
Account Maintenance and Management
— Customer
Service
— Customer
Satisfaction

Miscellaneous Perspectives and Challenges and Pitfalls

Various
Philosophies of Marketing and Sales
Challenges
and Pitfalls

Managing Yourself for Successful Sales

How to Improve Yourself
How to Work With Others
Keeping Positive
Attitude
Managing Your
Time and Stress
Organizing
Yourself
Staying
Motivated

Managing Sales Activities and Sales Force

Sales
Staffing and Training
Sales
Forecasting and Goals
Motivating
Sales Force
Measuring
and Evaluating Sales Activities
Compensating
Sales Force

General Resources

Resources
Providing Many Resources
Glossary
and Dictionaries About Sales
Free
Tools and Templates

Broader Related Topics

Business Development

Marketing
Positioning:
Deciding and Conveying Your Unique Selling Position
Product
Development
Public
and Media Relations
E-Commerce:
Doing Business on the Internet

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“Recent Blog Posts” in the sidebar of the blog or click
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Library’s
Business Communications Blog

Library’s Business Planning Blog
Library’s
Customer Service Blog
Library’s
Marketing Blog

Risk Management — Related Library Topics

Common Areas of Risk Management

Disaster
Planning
Introductory
Protecting
Against Theft, Fraud, Forgery and Terrorism
Security
Systems

Broader Related Topics

Computer
and Network Security
Controlling
/ Coordinating the Implementation of Plans
Crisis
Management: Advice about responding to a crisis, once it’s
already occurred
Ergonomics
(Safe Facilities in the Workplace)
Ethics:
Practical Toolkit for Business
Facilities
Management: Development and management of buildings, offices,
computers, etc.
Finances
and Accounting (For-Profit)
Finances
and Accounting (Nonprofit)
Insurance
(Business): Guidelines and advice about buying various kinds
of insurance
Legal
Information (U.S. Law)
Personnel
Polices, Handbooks and Records
Preventing
Violence in the Workplace
Risk
Management: Guarding against theft, disasters, etc., and about
fire protection, etc.
Safety
in the Workplace: About types of workplace injuries, programs
to reduce accidents, etc.
Violence
in the Workplace

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Library’s
Crisis Management Blog

Quality Management — Related Library Topics

Basics About Quality
Management
Business
Development
Controlling / Coordinating the Implementation of Plans
Creativity and Innovation
Customer Satisfaction
Customer Service
Design
Thinking
Evaluation Activities
in Organizations
Management (Overview)
Marketing (research,
pricing, competitor analysis, etc.)
Operations
Management
Organizational
Change
Organizing Resources
to Implement Various Plans
Organizational
Sustainability
Performance
Improvement Programs (various programs and movements)
Performance
Management (organizations, processes, employees, etc.)
Product Development
Project Planning
Program ManagementQuality
Management
Research Methods
Supply
Chain Management
Sustainable
Development
Systems Thinking

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Scan down the blog’s page to see various posts. Also see the section
“Recent Blog Posts” in the sidebar of the blog or click
on “next” near the bottom of a post in the blog.

Library’s
Business Planning Blog
Library’s
Strategic Planning Blog

Program Management — Related Library Topics

Specific Aspects of Program Management

What’s
a Program?
Feasibility
Study for New Program
Basic
Guidelines for For-Profit Program Planning and Management
Basic
Guidelines for Nonprofit Program Design and Marketing
Program
Evaluation (for-profit or nonprofit)

Broader Related Topics

Advertising
and Marketing Laws
Advertising
and Promotion
Business
Planning
Contracts
in Business
Creativity
and Innovation
Customer
Satisfaction
Customer
Service
E-Commerce
(doing business on the Internet/Web)
Evaluations
(all kinds)
Financial
Management of Programs (nonprofit)
Guidelines, Methods and Resources for Organizational Change Agents
Guidelines
for Successful Planning
Intellectual
Property Laws (patents, trademarks, copyrights, etc.)
Marketing
(research, pricing, competitor analysis, etc.)
Operations
Management

Performance
Management
Planning
(many kinds)
Program
Planning
Project
Planning
Quality
Management
Research
Methods
Sales
Strategic
Planning
Volunteers

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Library’s
Leadership Blog
Library’s
Nonprofit Capacity Building Blog
Library’s
Strategic Planning Blog

Product Development — Related Library Topics

Basics About Product Development

What
is a Product?
What
is Product Development?
Product
Life Cycles
Different
Approaches to Developing
Phase
1: Generating Ideas
Phase
2: Researching
Phase
3: Testing
Phase
4: Analyzing
Phase
5: Rolling Out

Broader Related Topics

Advertising
and Marketing Laws
Advertising
and Promotion
Business
Development
Business Planning
Contracts
in Business
Creativity and Innovation
Customer
Relationship Management
Customer Satisfaction
Customer Service
Design
Thinking
E-Commerce
Intellectual
Property Laws
Marketing
Operations
Management
Project Planning
Program Management
Quality Management
Research Methods
Sales
Strategic Planning
Supply
Chain Management

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See the following blogs which have posts related to this topic.
Scan down the blog’s page to see various posts. Also see the section
“Recent Blog Posts” in the sidebar of the blog or click
on “next” near the bottom of a post in the blog.

Library’s
Business Planning Blog
Library’s Building a Business Blog
Library’s
Leadership Blog
Library’s
Project Management Blog
Library’s
Strategic Planning Blog
Library’s Supervision Blog

Public Relations — Related Library Topics

Advertising and
Promotion
Communications Skills
(Face-to-Face)
Communications Skills
(Writing)
Customer Satisfaction
Customer Service
Crisis Management
General Recommendations
to Improve Communications Skills
Interpersonal Skills
Interviewing
(various kinds)
Marketing
Media Relations
Organizational
Communications
Public Relations
Reputation Management
Risk Management
Sales
Social Networking

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“Recent Blog Posts” in the sidebar of the blog or click
on “next” near the bottom of a post in the blog.

Library’s
Communications Blog
Library’s
Marketing Blog
Library’s
Public and Media Relations Blog