Jonathan Bernstein’s Crisis Management Advice for Sochi Sponsors
What are major sponsors like Coke and McDonald’s doing to prepare for trouble related to…
Jonathan & Erik Bernstein
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Jonathan & Erik Bernstein’s posts
Yahoo’s Crisis Management after Hack Lacks Key Ingredient
VP Jay Rossiter’s message to stakeholders was missing something important… Late last month, Yahoo joined…
Organization Development
The Social Media Bandwagon is a Crowded One!
Refusing to acknowledge the power of social media is detrimental to your crisis management ability…
Organization Development
Cold-Weather Crisis Management for Super Bowl XLVIII
Are organizers prepared to face potentially game-threatening conditions? When it comes to big events here…
Organization Development
Grimm Outlook for Congressman after Threats Caught on Camera
Bad behavior followed by a total lack of crisis management does not bode well for…
Organization Development
Crisis Management Musts – Have a Backup Plan
Never rely on your first option working out perfectly So, you’ve put together a killer…
Organization Development
Beyonce’s Half-Hearted Crisis Management for Challenger Clip
Will the uproar from NASA and the family of astronauts on the mission force the…
Organization Development
Lack of Compassionate Communication after Medical Center Shooting
Competent, confident, and compassionate – the Three C’s of Crisis Communications Renown Regional Medical Center…
Organization Development
Online Reputation Managment: 16% of Yelp Reviews are Fakes
Could false reviews be hurting your business? A new study is shedding light on the…
Organization Development
Social Media as a Disaster Management Tool
Social media has changed the face of disaster response in a big way With its…
Organization Development
Announcing the 2013 Weiner Award Winners
This is one award you DON’T want to win! We used to be able to…
Organization Development
Proof that Social Media Crises Force Change
Social media is more powerful than you imagine Social media is a big, big deal.…
Organization Development
Christmas Crisis Management for UPS and FedEx
Late deliveries meant angry customers for the two major package carries The days surrounding Christmas…
Organization Development
SeaWorld Makes a Whale of a Crisis Management Mistake
The park’s PR team is sure to be blubbering after it’s revealed someone tried to…
Organization Development
Will Banks Get it Right?
[Editor’s note: The following post was shared with us by colleague Rene A. Henry, author,…
Organization Development
Unclear Policies Lead to Crisis for Cemetery and Grieving Family
Leaving room for confusion is a crisis management mistake Not having clear policies, and training…