User Stories and Documentation
I was reading about Agile and Scrum methodologies for project management when I came upon…
Theresa Pojuner
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Managing Documents
How do you manage your documents to provide consistent and accurate communication? Depending on your…
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Testing On Mobile Devices
Part of a Technical Writers job is to create test plans and to communicate it…
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Communicating Policies and Procedures
Definition – Policies and Procedures involve ensuring control over processes, giving directions, setting standards and…
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Designing For Your Audience
How much is too much? How do we know how to present a technical document?-…
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What Are Functional Specifications
Functional Specifications (based on the Requirement Specifications) describe how something works; what the user will…
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Getting To Know Your Technical Writing Department (Part 2)
This is the second part of the post ‘Getting To Know Your Technical Writing Department’.…
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Getting To Know Your Technical Writing Department (Part 1)
What happens when your new job is to manage or reinvent a Documentation Department? Where…
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Technical Writing And Work Instructions
We are all always learning and thinking. I came across a new expression and/or synonym…
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Tables And Technical Writing
In the previous post, I talked about focusing on some of the more fundamental and…
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Charts And The Technical Writer
One of the most essential components of a document is charts. As Technical Writers, we…
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Call Center and the Technical Writer
As a Technical Writer, we cannot forget about writing for the Call Center teams who…
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Gamification And Techncial Writing
Gamification for this post is defined as applying a game, which also grants rewards, badges,…
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Key Words Technical Writers Need To Understand
I’ve come across certain words and terms that Technical Writers should be familiar with. The…
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‘O’ is for ’Oops’
Why did I say that? ‘Oops’ what did I just do? What just happened? When…
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Build Your Technical Writing Templates
Templates are extremely useful for saving time and providing consistency. They are short cuts to…