It doesn’t take a superhero to stop conflict from becoming crisis
Everyone knows conflict creates issues, but did you realize just how much it’s costing your organization to let clashes run out of control? Take a look through this creative infographic from WorkFront and you’ll find some shocking stats that will have you ranking conflict resolution higher on your list of priorities:
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For more resources, see the Free Management Library topic: Crisis Management
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[Jonathan Bernstein is president of Bernstein Crisis Management, Inc., an international crisis management consultancy, author of Manager’s Guide to Crisis Management and Keeping the Wolves at Bay – Media Training. Erik Bernstein is vice president for the firm, and also editor of its newsletter, Crisis Manager]
– See more at: https://staging.management.org/blogs/crisis-management/2015/08/03/meltwaters-muddled-metrics-can-ruin-reputations/#sthash.3WsMRsUJ.dpuf