Online reputation is key to success
More and more, how you’re viewed online is impacting whether your business succeeds. If you’re not clear on how items like social media shares and customer reviews impact your organization, this infographic from SEOBrand will help shed some light:
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For more resources, see the Free Management Library topic: Crisis Management
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[Jonathan Bernstein is president of Bernstein Crisis Management, Inc., an international crisis management consultancy, author of Manager’s Guide to Crisis Management and Keeping the Wolves at Bay – Media Training. Erik Bernstein is vice president for the firm, and also editor of its newsletter, Crisis Manager]
– See more at: https://staging.management.org/blogs/crisis-management/2016/02/29/irs-data-breach-times-two/#sthash.YuTqYngI.dpuf