Downsizing, Layoffs and Outplacing

People in a Meeting

Downsizing, Layoffs and Outplacing

Assembled by Carter
McNamara, MBA, PhD

Suggested Previous Reading

Guidelines, Methods and Resources for Organizational Change Agents

Various Perspectives

Managing after Downsizing
Serving the American Public:Best Practices in Downsizing
Leaving the
Nest – Surviving Layoffs

Layoffs
— The Reputable Way
Downsizing
With Dignity

Organizational
Downsizing: Definition, Strategies & Business Impacts

The
Worst Thing I’ve Ever Done in HR

The
tools – Downsizing

Learn More in the Library’s Blogs Related to Downsizing

In addition to the articles on this current page, also see the following blogs
that have posts related to Downsizing. Scan down the blog’s page to see various
posts. Also see the section “Recent Blog Posts” in the sidebar of
the blog or click on “next” near the bottom of a post in the blog.
The blog also links to numerous free related resources.

Library’s Consulting
and Organizational Development Blog

Library’s Leadership Blog
Library’s Supervision
Blog


For the Category of Organizational Development:

To round out your knowledge of this Library topic, you may want to review some related topics, available from the link below. Each of the related topics includes free, online resources.

Also, scan the Recommended Books listed below. They have been selected for their relevance and highly practical nature.

Related Library Topics

Recommended Books


Basic Terms in Staffing of Employees

Female employee raising hand for asking question at conference in office boardroom

Basic Terms in Staffing of Employees

Sections of This Topic Include

Task
Job
Role
Work Measurement
Job Analysis
Job Description
Job Evaluation
Work Design and Job Design
Staffing Planning
General Resources

Also consider
Related Library Topics


Basic Terms in Staffing of Human Resources

Basic Terms in Staffing of Human Resources

Task

A task is a recurring activity, usually small in scope, that is required in
a job role, for example, completing a daily time card or operating an automobile.

Job

A job is a recurring set of similar tasks and responsibilities in order to
accomplish certain results in an organization.

Role

A role is a recurring activity, larger in scope than a task, that describes
the overall, recurring activities that a person does in an organization. Think
of a part that people play in the organization.

Work Measurement

From the Institute
for Management Services

Work measurement is the process of establishing the time that a given task
would take when performed by a qualified worker working at a defined level of
performance.

Job Analysis

From SHRM

Job analysis is the systematic study of a job to determine which
activities and responsibilities it includes, its relative importance to other
jobs, the personal qualifications necessary for the performance of the job and the
conditions under which the work is performed. An important concept in job analysis
is that the job, not the person doing the job, is assessed, even though HR may
collect some job analysis data from incumbents.

From HR Guide to the
Internet

Job Analysis is a process to identify and determine in detail
the particular job duties and requirements and the relative importance of these
duties for a given job. Job Analysis is a process where judgments are made about
data collected on a job.
What is the difference between
job design and job analysis?
Job Analysis:
An Overview

Job Analysis and links

The activities of a job analysis can suggest the activities needed
in a certain job. It can also suggest the roles and responsibilities in that
job. That, in turn, can generate a job description for that job.

Job Description

A job description is a written document that describes the roles
and responsibilities in a job. Job descriptions are often referenced to know
what to evaluate about an employee when completing employee appraisals (evaluations).

There are various different formats of job description including
title of the job position, brief summary description, minimum requirements to
qualify for performing the job (minimum certifications and years of experience),
job duties and any restrictions on performance (must be able to lift over 40
pounds).

Job Description
(Wikipedia overview)
How to
Design a New Job (how to create one)
Samples
of Job Descriptions (numerous samples)

Job Evaluation

A job evaluation is clarifying the focus, scope, and depth of different jobs,
usually, be comparing different, but similar, jobs to each other.

Work Design and Job Design

The Business Dictionary defines work design as:

An arrangement in the workplace that has the objective of overcoming
employee alienation and job dissatisfaction that comes about from mechanical
and repetitive tasks in the workplace. Work design is used by organizations
to boost productivity by offering employees non-monetary rewards such as satisfaction
from a greater sense of personal achievement. Also called job design.

From Wikipedia

Job design (also referred to as work design or task design) is
a core function of human resource management and it is related to the specification
of contents, methods, and relationship of jobs in order to satisfy technological
and organizational requirements as well as the social and personal requirements
of the job holder or the employee.

Work Design (Wikipedia)
Work Design
in an Organizational Context
Principles
of Good Work Design

Staffing Planning

The staffing plan specifies what positions, jobs, and/or roles
will be needed by the organization, usually over the next year, along with how
they will be organized into the organization, including who they will report
to and how they will work together.
How to Know What
Positions and Jobs Are Needed

General Resources

Basics, Terms and
Definitions (and Misconceptions) About Management
Basic
Terms in Training and Development
Glossary
of HR Terms
Job,
Role, Competency and Skills Analysis

Also consider
Organizing
or Reorganizing an Organization and Its Employees
Organizational Structures and Design


Learn More in the Library’s Blogs Related to Human Resource Planning

In addition to the articles on this current page, see the following blogs which
have posts related to Human Resource Planning. Scan down the blog’s page to
see various posts. Also, see the section “Recent Blog Posts” in the sidebar of
the blog or click on “next” near the bottom of a post in the blog.

Library’s
Human Resources Blog

Library’s
Leadership Blog

Library’s
Supervision Blog


For the Category of Human Resources:

To round out your knowledge of this Library topic, you may
want to review some related topics, available from the link below.
Each of the related topics includes free, online resources.

Also, scan the Recommended Books listed below. They have been
selected for their relevance and highly practical nature.

Related Library Topics

Recommended Books


Social Enterprise and Entrepreneurship

Young lady working with a laptop

Social Enterprise and Social Entrepreneurship

Social enterprise is, fundamentally, about using a market-driven business model to address key social and environmental issues. It is an emerging field with diverse and shifting interpretations. In this page, we’ll try to sort through all this, introduce you to the major players, and give you a launching pad for future inquiry. For guidelines to plan and establish a social enterprise, see the book Venture Forth! Essential Guide to Starting a Moneymaking Business in Your Nonprofit Organization .

Sections of This Topic Include

Also consider

Preparation for Starting an Organization


What Social Enterprise Is (and Is Not)

What Social Enterprise Is

Social enterprise is, fundamentally, about using a market-driven business model to address critical social and environmental issues. See Social Enterprise. Many people believe that a fundamental element of social enterprise – indeed, the “social” in social enterprise – is collective ownership. Some go so far as to stipulate a nonprofit legal structure for a social enterprise. For example, see What Are the Legal Structures for Social Enterprises? by the Social Enterprise UK.

Until we come up with a broader term than “social enterprise”, some would advocate for a broad interpretation that does not limit it to collectively-owned businesses. If the overarching purpose of the business is to address a social and/or environmental issue, it’s a social enterprise – regardless of its ownership structure. This is a pragmatic position — the world’s problems are far too great to be creating arbitrary silos that limit participation and sharing.

What Social Enterprise Is Not

Social enterprise is not about balancing the “double bottom lines” of profit and social impact, as though they are equally important. The real bottom line for a social enterprise, the goal by which its success should ultimately be evaluated, is its social (or environmental) impact, and being profitable (or at least financially sustainable) is the entirely necessary means to that end. Of course, there can be no social mission without money, but the first goal is mission.

Social enterprise is not the exclusive domain of nonprofits – See “What Social Enterprise Is” above. While nonprofits have been – and continue to be – leaders in the social enterprise movement, social enterprise need not be limited to nonprofits. Moreover, simply being owned by a nonprofit is not sufficient to make a business a social enterprise. The enterprise must have as its overarching purpose the amelioration of social and/or environmental issues.

Social enterprise is not just another fundraising strategy for nonprofits – While it’s possible for a social enterprise that is owned by a nonprofit to generate funds to support the operation of that nonprofit, the generation of those funds is secondary to the direct impact it has on social or environmental issues. If generating funds is your biggest priority, check out the fundraising topic in this Library.

Social enterprise is not about “saving” the nonprofit sector – While social enterprise has great potential for enhancing the vitality and sustainability of the nonprofit sector, that potential impact is secondary to its real purpose – helping (directly, through the operation of the business) to make the world a better place.

Some Additional Perspectives on Social Enterprise


Leading Examples of Social Enterprise

A Few Great Individual Examples

Social enterprise comes in all shapes and sizes and can be found all over the world. Here are a few examples:

Social Enterprise Directories

Organization Directory compiled by the Social Enterprise Alliance


Why Social Enterprise Matters

Social enterprise matters because it is focused on making positive change at a time when we desperately need it. Social enterprise is one important tool, among many, that is actively and directly making our world a better place.

Social enterprise is more responsive. Social enterprise doesn’t rely on the shifting priorities of government and major foundations; it gets on with making the change that is needed within a community and (sometimes) grows to affect whole cities, countries, and regions.

Social enterprise is scalable. Like all businesses, social enterprise has, with investment and sales revenue, the ability to grow to meet needs and priorities of the communities it serves, as opposed to traditional nonprofit programs, which are often limited to the funds available from government and philanthropic funders.

Social enterprise actively engages stakeholders. Social enterprise gives the people it helps a direct voice in the operation of the business – as owners, employees and paying customers.

Additional Perspectives on Why Social Enterprise Matters

Benefits of Social Enterprise: Earned-Income Generation

Nonprofits Can Generate an Earned Income


Related (But Different) Fields and Topics

Social Innovation

In “Rediscovering Social Innovation” (Fall 2008 issue of the Stanford Social Innovation Review), social innovation is defined as “a novel solution to a social problem that is more effective, efficient, sustainable, or just than existing solutions and for which the value created accrues primarily to society as a whole rather than private individuals.” So defined, social innovation is a bigger concept than social enterprise, which is not limited to enterprise-based approaches to addressing critical issues. Put another way, social enterprise can be a vehicle for social innovation.

Also see Dimensions of Social Innovation.

Social Entrepreneurship

Ashoka defines social entrepreneurship as “individuals with innovative solutions to society’s most pressing social problems. They are ambitious and persistent, tackling major social issues and offering new ideas for wide-scale change. Rather than leaving societal needs to the government or business sectors, social entrepreneurs find what is not working and solve the problem by changing the system, spreading the solution, and persuading entire societies to take new leaps.” So defined, social entrepreneurship is concerned with the entrepreneurs who undertake large-scale social innovation – which may or may not involve a social enterprise. See “What is a Social Entrepreneur” for a list of people who meet Ashoka’s definition.

The Grameen Bank is a great example of a social enterprise which, led by social entrepreneur Muhammad
Yunus
, popularized the social innovation of microcredit. Also see Promise (and Problems) with Microcredit.

Corporate Social Responsibility

CSR is, for many, about maximizing shareholder value in a way that minimizes negative social or environmental impacts. To the extent that this is the case, profit is the first goal and minimizing harm (not making things better) is the secondary goal. CSR is way better than business as usual, but it’s not social enterprise. See the Business Ethics topic for more information.


Resources for Doing Social Enterprise





Social enterprises face unique challenges, on top of all the other challenges that any business must contend with. In this section, we focus on presenting resources that address the unique challenges. In later versions of this page, we may add the general resources – keep an eye out for that.

Becoming a Social Entrepreneur

Starting an Enterprise

Market Research — Inbound Marketing

Human Resources Planning

Financial Analysis and Management

Feasibility Analysis

Financing and Taxes

Evaluation

Guiding Principles

Commitment to Integrity


Get Connected: Social Enterprise Organizations, Networks and Publications

Organizations and Networks

Publications

Websites

Social Enterprise Alliance. North American membership association offers many resources, some available to all, others members only.

REDF. San Francisco based funder that’s probably started and supported more successful social enterprise’s than anyone else. Web site chock full of practical advice.

Community Wealth Ventures. Washington DC consulting firm founded by Bill Shore; resources include SE database, franchising report, L3C report, and more.

Social Enterprise World Forum. Free, global, 7000+ subscriber listserv focused exclusively on social enterprise. Post a question and you’ll likely get five answers in days.

Rolfe Larson Associates*. Denver consulting firm with a Free Resources section with practical work sheets and templates on starting an SE.

Free Management Library. Section on Social Enterprise and Business Planning packed with resources and links about the field. Weekly blogs also.

Wikipedia. Nowadays every research project has to include Wikipedia, although in this case, it is a bit sparse on practicality.

Aperio in Toronto offers some good articles and case studies.

Continue to Learn in the Library’s Social Enterprise Blog

The blog is hosted by an expert in social enterprise who writes two posts per week, including from guest writers. Learn from those posts — even consider writing an article yourself!
Social Enterprise Blog


Learn More in the Library’s Blogs Related to Social Enterprise

In addition to the articles on this current page, also see the following blogs that have posts related to Social Enterprise. Scan down the blog’s page to see various posts. Also see the section “Recent Blog Posts” in the sidebar of the blog or click on “next” near the bottom of a post in the blog. The blog also links to numerous free related resources.


Vast, Additional Resources in the Category of Social Entrepreneurship


Training and Development — Related Library Topics

Man training an employee while pointing to a laptop screen

Training and Development — Related Library Topics

Communication
Skills (face-to-face)
Employee
Performance Management
Facilitation
Helping
others to motivate themselves
Human Performance Technology
How to Work With Others
How to Work With Groups
Leadership
Development Planning

Listening
Management
Development Planning

Presenting
and speaking
Sharing
Feedback
Student
Skills

Supervisoral
Development Planning

Learn More in the Library’s Blogs Related to This Topic

See the following blogs which have posts related to this topic.
Scan down the blog’s page to see various posts. Also see the section
“Recent Blog Posts” in the sidebar of the blog or click
on “next” near the bottom of a post in the blog.

Library’s
Career Management Blog

Library’s
Coaching Blog

Library’s
Communications Blog

Library’s
Human Resources Blog

Library’s
Leadership Blog

Library’s Supervision Blog
Library’s
Training and Development Blog


Taxation (Nonprofit) — Related Library Topics

Tax Documents on Marble Table

Taxation (Nonprofit) — Related Library Topics

Financial
Management in Nonprofits

Fundraising
and Grantwriting

Loans
to Start a Business

Personal
Financial Planning

Pricing
products and services

Program
Design and Marketing

Program
Evaluation

Learn More in the Library’s Blogs Related to This Topic

See the following blogs which have posts related to this topic.
Scan down the blog’s page to see various posts. Also see the section
“Recent Blog Posts” in the sidebar of the blog or click
on “next” near the bottom of a post in the blog.

Library’s
Nonprofit Capacity Building Blog

Library’s
Social Enterprise Blog


Taxation (For-Profit) — Related Library Topics

Person Filing Tax Documents

Taxation (For-Profit) — Related Library Topics

Benefits
and Compensation

Consultants (hiring)
Financial
Management (For-Profit)

Fundraising
(For-Profit)

Insurance
(Business)

Legal
Information for U.S. Businesses

Personal
Financial Management

Learn More in the Library’s Blogs Related to This Topic

See the following blogs which have posts related to this topic.
Scan down the blog’s page to see various posts. Also see the section
“Recent Blog Posts” in the sidebar of the blog or click
on “next” near the bottom of a post in the blog.

Library’s
Business Planning Blog

Library’s Building a Business Blog


Systems Thinking — Related Library Topics

Woman writing on a card

Systems Thinking — Related Library Topics

Basic Research
Methods

Chaos Theory
Continuous Learning
Critical
Thinking

Creativity and Innovation
Decision
Making

Inquiry
and Advocacy
Organizations
as Systems

Organizational
Learning

Problem
Solving
Systems Thinking
and Tools
Whole
Systems Change

Learn More in the Library’s Blogs Related to This Topic

See the following blogs which have posts related to this topic.
Scan down the blog’s page to see various posts. Also see the section
“Recent Blog Posts” in the sidebar of the blog or click
on “next” near the bottom of a post in the blog.

Library’s
Business Planning Blog

Library’s Building a Business Blog
Library’s
Coaching Blog

Library’s
Consulting and Organizational Development Blog

Library’s
Leadership Blog

Library’s
Strategic Planning Blog

Library’s Supervision Blog


Sustainable Development — Related Library Topics

Man Sitting in Front of People in a Meeting

Sustainable Development — Related Library Topics

Sustainable development is planning and conducting activities in such a way
as to not diminish the environment. Sustainable development is as much a philosophy
as an approach to developing ourselves, others and organizations. Thus, there
are many topics related to this overall topic. (If you are looking for information
to help organizations remain strategically and financially viable into the future,
see the topic “Organizational Sustainability” in the Library.)

Start Here: Organizational Sustainability

Business Ethics
Organizational
Sustainability
Social Responsibility

Forming Organizations

Starting
a For-Profit Organization

Starting
a Nonprofit Organization

Developing Organizations

Free,
Online, Self-Paced Program to Completely Build/Strengthen Your Nonprofit

Free,
Online, Self-Paced Program to Completely Build/Strengthen Your For-Profit

Organizational
Assessments (For-Profit)

Organizational
Assessments (Nonprofit)
Organizational
Change
Organizational
Performance Management

Also consider:
Planned
Growth: Business Planning

Planned
Growth: Organizational Change

Ways
to Grow: Buying a Franchise
Ways
to Grow: Buying Another Organization
Ways
to Grow: Organizational Alliances

Ways
to Grow: Product and Market Development

Learning About Leadership

Leadership
Development

Management
Development

Planning the Sustainable Organization and Its Products

Business Planning
Business
Development
Creativity and
Innovation
E-Commerce
Personally Ready to Start a New Venture?
Loans(Getting)
Product
Development
Product
Selection and Development
Program
Design and Marketing

Strategic Planning

Promoting Sustainable Products

Advertising
and Promotion
Customer Satisfaction
Customer Service
Marketing
Quality Management
Program
Evaluation(for-profit or nonprofit)
Sales

Learn More in the Library’s Blogs Related to This Topic

See the following blogs which have posts related to this topic.
Scan down the blog’s page to see various posts. Also see the section
“Recent Blog Posts” in the sidebar of the blog or click
on “next” near the bottom of a post in the blog.

Library’s
Business Ethics Blog

Library’s
Business Planning Blog

Library’s Building a Business Blog
Library’s
Social Enterprise Blog


Library’s Leadership Blog

Library’s
Strategic Planning Blog


Supervision — Related Library Topics

Young man supervising a lady in an office

Supervision — Related Library Topics

Learning “Big Picture” of Leadership, Supervision and Organizations

Guidelines
to Understanding Literature About Leadership

Leadership (Overview)
Management (Overview)
Organizational
Communications

Organizational
Change

Organizational
Design — Guidelines
Organizational
Learning

Organizational
Performance Management
Organizational
Sustainability

Organizations
(Overview)

Supervision (Overview)
Systems Thinking

How to “Supervise” Yourself

How to Improve Yourself
Personal Development
Personal Productivity
Personal Wellness

Leading and Managing Other Individuals

Coaching
Communications
Compensation
Counseling
Delegating
Employee
Engagement

Employee
Performance Management

How to Work With Others
How to Work With Groups
Leading
Other Individuals

Managing
Power and Influence

Mentoring
Personnel Polices
and Records

Selling
Staffing
Supervision
Supervisoral
Development Planning
Team Performance Management
Work
Directing

Legal Considerations in Supervising People

Staffing
(planning, specifying, sourcing, selecting, etc.)

Personnel
Polices and Records

Benefits
Compensation

Delegating to Individuals and Groups

Communications
(numerous types of face-to-face communications)

Employee
Performance Management(setting goals, giving feedback, performance
reviews, etc.)

Group
Performance Management

Developing Your People

Coaching

Basic Requirements of Learners in Learning

Basic
Requirements of Supervisors with Employees in Training and Development

How to Improve Your Writing
Coaching

Continuous Learning
Employee
Engagement

Self-Directed
Learning
(including How
Supervisors Help Employees Learn in the Workplace
)
Training
Basics for Supervisors and Learners

Learn More in the Library’s Blogs Related to This Topic

See the following blogs which have posts related to this topic.
Scan down the blog’s page to see various posts. Also see the section
“Recent Blog Posts” in the sidebar of the blog or click
on “next” near the bottom of a post in the blog.

Library’s
Coaching Blog


Library’s Business Communications Blog

Library’s
Human Resources Blog

Library’s
Leadership Blog

Library’s Supervision Blog
Library’s
Team Performance Blog


Strategic Planning — Related Library Topics

Man and Woman Discussing Business in a Meeting

Strategic Planning — Related Library Topics

This topic includes information for for-profits and nonprofits.
Information specific to one type of organization is marked as
such.

Regarding Phases of Traditional Strategic Planning Process

Preparation
for Strategic Planning

– – – Guidelines
to Keep Perspective During Planning

– – – Useful
Skills to Have When Planning

– – – Need
Consultant or Facilitator to Help You With Planning?

– – – Who
Should Be Involved in Planning?

– – – How
Many Planning Meetings Will We Need?

Always
First Do “Plan for a Plan”

Strategic
Analyses

– – – Taking
Wide Look Around the Outside of Organization (Opportunities and
Threats)

– – – Looking
Around Inside the Organization (Strengths and Weaknesses)

Setting
Strategic Direction

– – – Strategizing
(identifying goals and methods to achieve them)

– – – Developing/Updating
Mission Statement (the purpose of the organization)

– – – Developing/Updating
Vision Statement (depiction of future state of organization and
customers)

– – – Developing/Updating
Values Statement (overall priorities in how organization operates)

Action
Planning (who will do what and by when)

Writing
and Communicating the Plan

Implementing,
Monitoring, Evaluating and Deviating from the Plan — and Managing
Change

Broader Related Topics

Appreciative
Inquiry

Business
Development

Basic Research
Methods

Business Planning
Capacity
Building (nonprofits)

Chaos Theory
Controlling
/ Coordinating the Implementation of Plans

Creativity and Innovation
Decision
Making
How to Improve Your Organization
How to Lead and Manage in Your
Organization
How to Work With Groups
Finances and
Accounting (For-Profit)

Finances and
Accounting (Nonprofit)

General Planning Process
Guidelines,
Methods and Resources for Organizational Change Agents

Guidelines for Successful
Planning

Management
by Objectives

Marketing
Evaluating
Organizations
Organizational Structures and Design
Organizational
Evaluation
Organizational
Performance Management

Organizing Resources
to Implement Plans

Organizational
Sustainability

Performance
Management (generic)

Planning (includes numerous
types of planning)

Problem
Solving

Product Development
Program Management
Project Planning
Sustainable
Development

Systems Thinking

Learn More in the Library’s Blogs Related to This Topic

See the following blogs which have posts related to this topic.
Scan down the blog’s page to see various posts. Also see the section
“Recent Blog Posts” in the sidebar of the blog or click
on “next” near the bottom of a post in the blog.

Library’s
Business Planning Blog

Library’s Building a Business Blog
Library’s
Leadership Blog

Library’s
Project Management Blog

Library’s
Strategic Planning Blog

Library’s Supervision Blog