Social Networking and Social Media — Related Library Topics

Advertising
and Promotion (go to “On-Line Advertising and Promotion”)
Business Planning
Career Development
Consultants
(hiring)
Finances (For-Profit)
Finances (Nonprofit)
Fundraising
(For-Profit)
Fundraising
(Nonprofit)
Marketing (go to “Online
Marketing”)
Netiquette:
Techniques and Styles of Writing E-mail
Networking
Public and Media
Relations
Product/Service
Management
Selling Online
Starting
for-profit business
Starting
a nonprofit organization
Strategic Planning
Telecommunications
Laws

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Library’s
Customer Service Blog
Library’s
Marketing Blog
Library’s
Social Enterprise Blog

Social Entrepreneurship (Nonprofit) — Related Library Topics

Advertising
and Promotion
Business
Development
Business Planning
Capacity
Building (nonprofits)
Creativity and Innovation
Customer Satisfaction
Customer Service
E-Commerce
Finances (Nonprofit)
Fundraising
(Nonprofit)
Leadership
Development
Guidelines,
Methods and Resources for Organizational Change Agents
Loans (for
a for-profit or nonprofit organization)
Marketing
Organizational
Performance
Organizational
Sustainability
Product Selection
and Development
Program
Design and Marketing
Program
Evaluation (for-profit or nonprofit)
Quality Management
Sales
Starting
a Nonprofit Organization
Strategic Planning
Sustainable
Development

Growing Your Organization

Listed in the order to grow your organization
Understanding
Life Cycles of Organizations
Deciding
Whether to Grow the Organization or Not
Evaluating
Your Organization — How Well Is It Doing?
Growing
Your Business — Are You Personally Ready?
Typical
Challenges in Growing
General
Advice to Grow Your Organization
Getting
Professional Help
Financing
Growth
Planned
Growth: Business Planning
Planned
Growth: Organizational Change
Ways
to Grow: Product and Market Development
Ways
to Grow: Organizational Alliances
Ways
to Grow: Buying a Franchise
Ways
to Grow: Buying Another Organization
You
May Need to Increase Staff

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“Recent Blog Posts” in the sidebar of the blog or click
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Library’s
Business Planning Blog
Library’s Building a Business Blog
Library’s
Marketing Blog
Library’s
Nonprofit Capacity Building Blog
Library’s
Social Enterprise Blog

Sales — Related Library Topics

Regarding Sales Process

Foundations for Successful Sales

What
is Sales?
— Understanding
the Sales Process
— Understanding
the Sales Cycle
Value
of Product Knowledge
Useful
Skills to Have in Sales
— Useful
Business Skills for Salespeople
— Useful
People Skills for Salespeople
Understanding
Types of Clients and How to Engage Them
— Types
of Clients
— Multi-cultural
Customers and Sales

Sales Process and Sales Pipeline

1.
Generating Leads – Using Sales Channels
— Direct
Postal Mail
— Email
— Face-to-face

— Internet
and Web
— Social
Networking
— Telemarketing
(Phone)
— Trade
Shows
2.
Qualifying the Client — Is Client a Prospect?
— First
Impressions and Establishing Rapport With Leads
— Understand
the Needs and Wants of Each Lead — Ask the Right Questions
— Getting
to Decision-Makers
3.
Sales Interviews and Presentations With Prospects
— Opening
Statements
— Establishing
Rapport and Trust
— Really
Listening (Verbal and Nonverbal)
— Effusive
Sales Presentations
— Dealing
With Objections
4.
Sales Proposals and Negotiations
— Proposals
and Sales Letters
— Negotiations
5.
Closing the Sale
— Techniques
for Closing
— Sales
Contracts
6.
Account Maintenance and Management
— Customer
Service
— Customer
Satisfaction

Miscellaneous Perspectives and Challenges and Pitfalls

Various
Philosophies of Marketing and Sales
Challenges
and Pitfalls

Managing Yourself for Successful Sales

How to Improve Yourself
How to Work With Others
Keeping Positive
Attitude
Managing Your
Time and Stress
Organizing
Yourself
Staying
Motivated

Managing Sales Activities and Sales Force

Sales
Staffing and Training
Sales
Forecasting and Goals
Motivating
Sales Force
Measuring
and Evaluating Sales Activities
Compensating
Sales Force

General Resources

Resources
Providing Many Resources
Glossary
and Dictionaries About Sales
Free
Tools and Templates

Broader Related Topics

Business Development

Marketing
Positioning:
Deciding and Conveying Your Unique Selling Position
Product
Development
Public
and Media Relations
E-Commerce:
Doing Business on the Internet

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“Recent Blog Posts” in the sidebar of the blog or click
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Library’s
Business Communications Blog

Library’s Business Planning Blog
Library’s
Customer Service Blog
Library’s
Marketing Blog

Risk Management — Related Library Topics

Common Areas of Risk Management

Disaster
Planning
Introductory
Protecting
Against Theft, Fraud, Forgery and Terrorism
Security
Systems

Broader Related Topics

Computer
and Network Security
Controlling
/ Coordinating the Implementation of Plans
Crisis
Management: Advice about responding to a crisis, once it’s
already occurred
Ergonomics
(Safe Facilities in the Workplace)
Ethics:
Practical Toolkit for Business
Facilities
Management: Development and management of buildings, offices,
computers, etc.
Finances
and Accounting (For-Profit)
Finances
and Accounting (Nonprofit)
Insurance
(Business): Guidelines and advice about buying various kinds
of insurance
Legal
Information (U.S. Law)
Personnel
Polices, Handbooks and Records
Preventing
Violence in the Workplace
Risk
Management: Guarding against theft, disasters, etc., and about
fire protection, etc.
Safety
in the Workplace: About types of workplace injuries, programs
to reduce accidents, etc.
Violence
in the Workplace

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“Recent Blog Posts” in the sidebar of the blog or click
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Library’s
Crisis Management Blog

Quality Management — Related Library Topics

Basics About Quality
Management
Business
Development
Controlling / Coordinating the Implementation of Plans
Creativity and Innovation
Customer Satisfaction
Customer Service
Design
Thinking
Evaluation Activities
in Organizations
Management (Overview)
Marketing (research,
pricing, competitor analysis, etc.)
Operations
Management
Organizational
Change
Organizing Resources
to Implement Various Plans
Organizational
Sustainability
Performance
Improvement Programs (various programs and movements)
Performance
Management (organizations, processes, employees, etc.)
Product Development
Project Planning
Program ManagementQuality
Management
Research Methods
Supply
Chain Management
Sustainable
Development
Systems Thinking

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“Recent Blog Posts” in the sidebar of the blog or click
on “next” near the bottom of a post in the blog.

Library’s
Business Planning Blog
Library’s
Strategic Planning Blog

Program Management — Related Library Topics

Specific Aspects of Program Management

What’s
a Program?
Feasibility
Study for New Program
Basic
Guidelines for For-Profit Program Planning and Management
Basic
Guidelines for Nonprofit Program Design and Marketing
Program
Evaluation (for-profit or nonprofit)

Broader Related Topics

Advertising
and Marketing Laws
Advertising
and Promotion
Business
Planning
Contracts
in Business
Creativity
and Innovation
Customer
Satisfaction
Customer
Service
E-Commerce
(doing business on the Internet/Web)
Evaluations
(all kinds)
Financial
Management of Programs (nonprofit)
Guidelines, Methods and Resources for Organizational Change Agents
Guidelines
for Successful Planning
Intellectual
Property Laws (patents, trademarks, copyrights, etc.)
Marketing
(research, pricing, competitor analysis, etc.)
Operations
Management

Performance
Management
Planning
(many kinds)
Program
Planning
Project
Planning
Quality
Management
Research
Methods
Sales
Strategic
Planning
Volunteers

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See the following blogs which have posts related to this topic.
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“Recent Blog Posts” in the sidebar of the blog or click
on “next” near the bottom of a post in the blog.

Library’s
Leadership Blog
Library’s
Nonprofit Capacity Building Blog
Library’s
Strategic Planning Blog

Product Development — Related Library Topics

Basics About Product Development

What
is a Product?
What
is Product Development?
Product
Life Cycles
Different
Approaches to Developing
Phase
1: Generating Ideas
Phase
2: Researching
Phase
3: Testing
Phase
4: Analyzing
Phase
5: Rolling Out

Broader Related Topics

Advertising
and Marketing Laws
Advertising
and Promotion
Business
Development
Business Planning
Contracts
in Business
Creativity and Innovation
Customer
Relationship Management
Customer Satisfaction
Customer Service
Design
Thinking
E-Commerce
Intellectual
Property Laws
Marketing
Operations
Management
Project Planning
Program Management
Quality Management
Research Methods
Sales
Strategic Planning
Supply
Chain Management

Learn More in the Library’s Blogs Related to This Topic

See the following blogs which have posts related to this topic.
Scan down the blog’s page to see various posts. Also see the section
“Recent Blog Posts” in the sidebar of the blog or click
on “next” near the bottom of a post in the blog.

Library’s
Business Planning Blog
Library’s Building a Business Blog
Library’s
Leadership Blog
Library’s
Project Management Blog
Library’s
Strategic Planning Blog
Library’s Supervision Blog

Public Relations — Related Library Topics

Advertising and
Promotion
Communications Skills
(Face-to-Face)
Communications Skills
(Writing)
Customer Satisfaction
Customer Service
Crisis Management
General Recommendations
to Improve Communications Skills
Interpersonal Skills
Interviewing
(various kinds)
Marketing
Media Relations
Organizational
Communications
Public Relations
Reputation Management
Risk Management
Sales
Social Networking

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“Recent Blog Posts” in the sidebar of the blog or click
on “next” near the bottom of a post in the blog.

Library’s
Communications Blog
Library’s
Marketing Blog
Library’s
Public and Media Relations Blog

Project Management — Related Library Topics

Basics About Planning

Involve
the Right People in the Planning Process
Write
Down the Planning Information and Communicate it Widely
Goals
and Objectives Should Be SMARTER
Build
in Accountability (Regularly Review Who’s Doing What and By When?)
Note
Deviations from the Plan and Replan Accordingly
Evaluate
the Planning Process and the Plan
Realize
that the Recurring Planning Process is at Least as Important as
the Plan Document
Ensure
the Nature of the Process is Compatible to the Nature of Planners
A
Critical — But Frequently Missing Step — Acknowledgement and
Celebration of Results

Project Management

Foundations of Project Management

Basics
of Planning
Overviews
of Project Management
Roles
in Project Management
Skills
Required to Leading Teams and People

Doing Project Management

Feasibility
Studies — Project Worth Doing?
Project
Planning — Outcomes, Goals and Objectives?
Resource
Allocation — What Need to Implement?
Risk
Management Analysis
Ethical
Analysis of Project
Implementation
of Project Plan
How Ensure Implementation While Managing Change?
Earned
Value Mgmt — How Measure Progress?
Communicating
Your Plans and Status
– – We
Communicate to Whom and When?
Evaluating
Projects and Results — How Do We
– – Evaluate
Implementation and Project Results?
When
Projects Are in Trouble — What do?
Pitfalls and What Do We Do If They Occur?

General Resources and Topics Regarding Project Management

Glossaries
of Project Management Terms
Resources
With Many Resources About Project
Software
Tools to Do Project Management Process
Organizations
Focused on Project Management
Getting
PMP Certification
Some
Related Fields
Related
Library Topics

Broader Related Topics

Business
Development

Business Planning
Chaos
Theory
Controlling
/ Coordinating the Implementation of Plans
Creativity
and Innovation
Decision
Making
Finances
and Accounting (For-Profit)
Finances
and Accounting (Nonprofit)
General
Planning Process: Guidelines for Successful Planning
Guidelines, Methods and Resources for Organizational Change Agents
Management
by Objectives
Marketing
Organizing
Resources to Implement Plans
Organizational
Sustainability
Performance
Management (generic)
Planning
(includes numerous types of planning)
Problem
Solving
Product
Development
Program
Management
Project
Planning
Strategic
Planning
Sustainable
Development
Systems
Thinking

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See the following blogs which have posts related to this topic.
Scan down the blog’s page to see various posts. Also see the section
“Recent Blog Posts” in the sidebar of the blog or click
on “next” near the bottom of a post in the blog.

Library’s
Business Planning Blog
Library’s Building a Business Blog
Library’s
Leadership Blog
Library’s
Project Management Blog
Library’s
Strategic Planning Blog
Library’s Supervision Blog

Personal Wellness — Related Library Topics

Directly Related Topics

Assertiveness
Attitude
Authenticity
Bullying
Burnout
Career Advancement
Career Change
Changing
Your Behavio
Cynicism
Emotional
Intelligence
Financial
Fitness
Forgiveness
How to Improve Yourself
Job
Satisfaction
Mindfulness
Motivating
and Inspiring Yourself
Physical
Fitness
Self-Assessments
Self-Confidence
Stress
Management
Time
Management
Vulnerability
Work-Life
Balance
Workaholism

Broader Related Topics

Career
Development (setting goals, resumes, networking, interviewing,
etc.)
Coaching
Changing
Your Behavior
Communications
(Face-to-Face)
Continuous
Learning
Decision
Making
Employee
Performance Management
Goals
– Setting Personal Goals
Interpersonal
Skills
Office
organization
Personal
Productivity
Problem
Solving
Self-Assessments
(numerous self-assessments)
Strong
Value of Self-Directed Learning in the Workplace

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Library’s
Coaching Blog
Library’s
Human Resources Blog
Library’s
Spirituality Blog