The Paper Trail

An-organization-manager-meeting-with-the-HR-manager

A common misconception with employees and managers is that of the “paper trail.” It is believed that in order to make a termination decision, a manager must create this “paper trail” of documentations until they have enough evidence to satisfy the Human Resource (HR) Department. Unfortunately, this very notion typically brings great frustration to everyone involved including the employee. However, behaviors of both managers and HR professionals can continue to reinforce the thought process that leads to this fallacy. For example, let’s look at the following fictitious dialogue.

Manager – Hey HR person, I need to speak to you about an employee issue. I think it is time to let Bob go.

HR Manager- Okay Manager, what is the issue?

Manager-Well, Bob just can’t seem to meet the department goals.

HR Manager- What type of documentation do you have?

Manager-I’ve talked to him a hundred times and no matter what I try, it doesn’t help. Bob just can’t grasp the concept. He’s bringing down the whole team’s numbers, and now I am getting in trouble.

HR Manager-Ok. What type of documentation do you have?

Manager-I haven’t written up anything yet.

After this dialogue the HR manager thinks, “How many times do I have to tell them ….”

The manager thinks, “HR always gets in the way of me doing my job. They just don’t understand…”

And the cycle continues…

The cycle is able to continue in many organizations because there has been a failure to create a performance culture where there is a constant flow of feedback to employees at every level on performance.

What ideas do you have to create this culture? What has worked in your organizations? I look forward to hearing your thoughts as we continue to explore this topic in future posts.

————————————————————————————-

For more resources, See the Human Resources library.

Sheri Mazurek is a training and human resource professional with over 16 years of management experience, and is skilled in all areas of employee management and human resource functions, with a specialty in learning and development. She is currently employed as the Human Resource Manager at EmployeeScreenIQ, a global leader in pre-employment background screening.

21st Century Human Resources

HR-manger-having-a-handshake-with-a-female-employee.

What does Human Resources look like in the 21st century?

Human Resources (HR) is a term used to describe the human capital in organizations as well as describing the department charged with developing programs and strategies to manage that capital. Today’s human resource department has evolved over the past century from the administrative role of early nineteenth century welfare managers and mid-century personnel managers into the role of a strategic business partner. While the leap from administrator to strategic partner may not be evident in all organizations, the current competency models available for the human resources professional and recent research indicate that making this leap is necessary to the success of business.

A review of the competency models provided by the Society for Human Resource Management (SHRM), International Personnel Management Association (IPMA), and the U.S. Office of Personnel Management (OPM) shows that today’s human resource professional must not only be a technical expert in the HR field, but also must understand business. In addition to this knowledge, HR Professionals are expected to be competent leaders, consultants, and change agents.

In this blog we will discuss current and relevant topics and issues important to those working in or with individuals in a human resources role. Current competency models and traditional human resource roles will serve as a guide. Additionally, current topics in the news and your suggestions will further guide the content of this blog. Feel free to ask questions and answer those posted by others.

Also, your comments are always encouraged!

For more resources, See the Human Resources library.