[Editor’s note: This guest post from Brooke Cade takes an interesting angle, investigating how having strong crisis management planning actually serves to help improve employee morale – yet another benefit of planning in advance! After all, employees with high morale are more productive, more engaged, and better able to assist the organization in the midst …
Professional Development/
Organization Development
Frequently Asked Questions About Peer Coaching Groups
Frequently Asked Questions About Peer Coaching Groups (PCGs) We assume that you have already read the information on the page Start a Virtual Support Group to Help With Stresses of COVID-19. The information on that page would answer all of the typical questions about planning and operating a support group. However, the following questions still …
All organizations are vulnerable to crises. Disasters, lawsuits, accusations of impropriety, sudden changes in ownership or management, and other volatile situations will happen. The threat of serious damage to people, property, reputation is real for virtually any organization, and many individuals as well. The cheapest way to turn experience into future profits is to learn …
Crises can be divided into three categories: 1. Creeping Crises – foreshadowed by a series of events that decision makers don’t view as part of a pattern. 2. Slow-Burn Crises – some advance warning, before the situation has caused any actual damage. 3. Sudden Crises – damage has already occurred and will get worse the …
Which of the following statements about a jury, civil or criminal, are true? Prospective jury members never lie regarding their advance bias about a case. Jury members are always truly “peers” of the defendant. Jury members never talk about a case outside of jury deliberations, or read and watch TV about a case when sequestered, …
A vulnerability audit is a thorough self-inspection designed to identify potential crises before they occur and pave the way for creation of a crisis communications plan which will allow an organization to avoid, or at least minimize, the negative impact of such crises. This is done by: Collecting data from people in key information flow …
Practice makes perfect is cliche for a reason. We all accept that it takes repetition and training to be good at anything, but in spite of this we’ve seen certain concerning behavior repeated throughout our 30+ years of experience: Many organizations still don’t plan or train for crises at all, either rolling the dice that …
When creating crisis communications we see far too many failing to consider their audience in the writing. Whether it comes as a result of being overly insulated in your own company culture or simply being out of touch with the segment of the population that’s been impacted, not considering your target audience and how they …
