F is for Fun

Two yellow happy emojis

Fun at work can take many forms depending on the organization and the individual. Take my husband and me for example. This week we both had fun at work.

Outward Fun

His fun came through a quality and teambuilding conference he attended. One evening after dinner together they all went go-cart racing. He had a blast trying to defend his winning title from last year. While his fun at work was more outwardly visible – people having a good time by laughing, joking and playing together – my fun was more of what I would describe inward fun. Both ways are about feeling good!

Inward Fun

Usually when it’s nap or quiet time with my boys, I rush to the computer to get work done. This morning I decided to have fun at work. My son Garrett fell asleep in the car and instead of getting out of the car myself when I arrived home, I stayed in the car. I rolled open my sun roof to enjoy the warmth of the sun on this beautiful Minnesota summer day. I reclined my chair, shut my eyes and listened to the wisdom of one of my favorite spiritual teachers, Dr. Wayne Dwyer. I had so much fun just “being” and soaking in all the light and enlightenment into my soul. When Garrett woke up we proceeded to cool off in the backyard swinging together in the hammock. On the hammock I felt great as I reflected on all the things I was grateful for my life, smiled at my son and wrote this entry in my mind. This is the kind of work is fun to me!

Fun becomes world famous

An organization that is world famous for having fun at work is Pike Place Fish Market in Seattle. How they became world famous was the intention to be and had fun living up to it along the way. On the road of becoming world famous, the fishmongers crated a philosophy to guide them. An important part of their philosophy is to “Play” and have a good time at work. A training video company filmed this amazing, high-energy and spirited workplace and called the video Fish. Since then their company culture has become a model for other organizations. Pike Place Fish is now used as a case study in business schools and universities. There are at least four books that have been published about Pike Place Fish, one an international best-seller. They are the subject of the best selling training videos and DVDs in the world.

Fun is the work

Leslie Yerkes, author of a couple of books about having fun at work, states that fun isn’t the prize at work, but is the work. “When fun is integrated with work instead of segmented from work, the resultant fusion creates energy; it cements relationships between coworkers and between workers and the company. When fun is integrated into work, it fosters creativity and results in improved performance.”

How will you infuse fun into your work?

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For more resources, see our Library topic Spirituality in the Workplace.

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Janae Bower is an inspirational speaker, award-winning author and training consultant. She founded Finding IT, a company that specializes in personal and professional development getting to the heart of what matters most.

Unleashing the Power of your Story-III

Plasma ball illustration

Premises that Shape Leadership Story Work

Stories and Story Work

This post is the third in a series about a breakthrough Leadership Coaching approach: Creating your Leadership Story. I have suggested that one of the most powerful ways for leaders to see how you lead, understand the reasons you lead as you do, and make significant improvements in your leadership effectiveness, is through understanding and learning to work with your deep systemic story. In the first two posts, I described the territory of stories and story work, outlined some of the key ideas that underlie the approach, and suggested ways you can begin to see your own story. In this post, I will describe the premises, or working hypotheses, that shape story coaching and mention how these premises can help guide you on your journey.

Premises Underlying Story Work

1. We each have a few core, systemic stories.

Your stories are deeply held, because you have been creating and living them out for a long time. They have identifiable plot lines and character structures, including the roles you tend to play. They are fully systemic in nature. Your core stories are systemic in that they reflect how you have learned to operate, survive, and be successful in systems. They are systemic in that they are about your relationships and interactions with other systems—key individuals, groups, and communities–and with other key forces at play in your life. One colleague suggested that we call them relationship stories.

2. We formed the basic structure of our stories—plot lines, character structure, and roles we tend to play—in the first system of which we were a part.

In that first system, which for most of you was your original family, you learned who you are, how to be, and how to behave in systems. Certainly, over your life you have, by living, embellished and expanded your story. But, you created the core plotline during your early experiences, and that core tends to remain relatively intact unless you do specific work to modify it.

3. Our systemic stories have a significant impact on our behavior in the present, especially as the stakes go up.

Your stories are not just about the past. They are part of who you are, today. (See last weeks post about reframing our model of time.) They form the lenses through which you see and interact with your world. And, the higher the stakes are for you, the more likely your systemic stories are to become engaged and play themselves out in your present day thoughts, feelings, and behavior.

Your stories are always operating to some degree. But, when the stakes are high, you tend to experience their impact much more clearly. Sometimes, in very high stakes situations, you may feel almost compelled to behave in certain ways, even though on some level you know those behaviors won’t get the results you want.

Usually, when you have this kind of experience, your deep systemic story has become fully engaged and is, metaphorically, “telling” you how to behave in order to protect yourself and deal effectively with real or imagined risks in situations you experience as high stakes.

4. Seeing your systemic story, being aware of how it influences your leadership behavior, and learning to work with it, is very high leverage for you as a leader.

You hold your stories very deeply, and you are sometimes so close to them that you can’t see them (like trying to see your own face without a mirror). But your deep stories do not have to be permanently embedded, invisible cages. In fact, they can become sources of energy and growth. You can learn to see your stories and how they both help and constrain you. As Peter Block once said, “The first step in getting out of the cage you are in is to see the cage you are in.”

And, you can learn to reframe your stories, see them anew, and use them as a source of wisdom about living in a complex world. Remember that these are the stories you have told yourself about your experiences, not just things that have happened to you. (See last week’s post about how we create our individual and social reality.) You are not a victim here. If you created the stories, you can change them. It is a learnable skill to see your story and reframe it–see it anew, as a source of grace, strength, forgiveness and wisdom rather than as a source of hurt and constraint. Then. you can modify the parts that hold you back and create a new leadership story that is more aligned with desired results and higher leadership performance.

Where do we go from here?

What you can do:

In earlier posts, I have suggested that you

  • Practice observing yourself doing what you are doing, particularly in important, high stakes situations. As David Kantor says, “learn to use 15% of your mind to observe yourself and let the other 85% deal with content.”
  • Learn to pay attention to your thoughts, feelings, and behaviors in these situations.
  • Then, ask yourself, “What is the story I am telling myself about this situation?” Notice the storyline that tends to emerge

Now, add to the above:

  • Ask “is this way of thinking, behaving, and feeling a new experience for me, or have I experienced it before? Most people respond to this question with an answer like, “Oh, I’ve always done that; I’ve always been this way.” If that is your answer, you can be almost certain that you are beginning to see the plotline of your deep story.

Next Post

As I have written these posts, I realize that I have talked mostly about the model, the ideas, and the frameworks we use in story work. I have not provided real examples of people’s stories, how the stories impact them, and how people have learned to see, reframe and change their stories. Providing examples is difficult to do without violating confidentiality, because most of the examples are from people I have worked with. In the next post, I will try to accomplish both—provide a few examples that stay true to the essence of the stories and also preserve confidentiality by fictionalizing the examples so that their sources remain anonymous.

Good journey, and to be continued….

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If you would like to learn more about story work and/or consider story coaching, feel free to call or email me at:

Steven P. Ober EdD
President: Chrysalis Executive Coaching & Consulting
Partner: Systems Perspectives, LLC
Office: PO Box 278, Oakham, MA 01068
Home: 278 Crocker Nye Rd., Oakham, MA 01068
O: 508.882.1025 M: 978.590.4219
Email: [email protected]
www.ChrysalisCoaching.org
http://SystemsPerspectivesLLC.com

Steve is a senior executive coach and consultant. He has developed and successfully uses a powerful approach to leadership coaching, Creating your Leadership Story, which enables leaders to make deep, lasting improvements in their leadership effectives in short periods of time.

Dell Has a New Crisis

A Dell laptop on a desk

In the past couple of weeks Dell has been the focus of a newly revealed crisis as a recently-unsealed 2007 lawsuit charging the company with knowingly selling millions of faulty computers made headlines. PC Magazine has the details:

Advanced Internet Technologies (AIT) sued Dell in 2007 over charges that Dell sold AIT more than 2,000 OptiPlex desktops in 2003 and 2004, despite knowing that there were significant problems with the devices.

Dell on Wednesday dismissed the issue as “old news” and said that the problem originated with a capacitor manufacturer, not with Dell.

Dell “knew long before AIT’s purchase of the Dell OptiPlex computers that it had significant problems with the Dell OptiPlex computers, including but not limited to, the motherboard, power supply, and the CPU fan failures that caused overheating, crashes, and lost data from these computers,” AIT wrote in its original complaint.

For the time being, Dell’s crisis management strategy is holding strong as it focuses on redirecting blame to the manufacturer of the capacitor, a part of the computer’s internals, and communicating its dedication to customers and quality. Let’s see if AIT can “out-message” them in the long run.

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For more resources, see the Free Management Library topic: Crisis Management
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[Jonathan Bernstein is president of Bernstein Crisis Management, Inc. , an international crisis management consultancy, and author of Keeping the Wolves at Bay – Media Training.]

Book Review: Succeeding at Social Enterprise

Someone reading a book review in the paper

Earlier this year, the Social Enterprise Alliance published Succeeding at Social Enterprise: Hard-Won Lessons for Nonprofits and Social Entrepreneurs (Jossey-Bass). Anyone interested in starting or strengthening a social enterprise would benefit from reading this informative book.

The book’s sixteen chapters are organized into three sections: Startup and Structure, Methods, and Leadership. Each section contains chapters written by leading social entrepreneurs, offering “hard-won” lessons from the field. This book provides a sampling of bite sized morsels on many topics, with tips, anecdotes and a few war stories along the way. Regardless of your level of prior experience in social enterprise, you will gain useful insights from reading this book. I certainly did.

People often ask us for social enterprise examples, case studies or success stories, along with lessons from those experiences that they might apply to their won work. This book delivers on those requests, and it does that very well. What it doesn’t provide is much in the way of in-depth “how to” information on starting a social enterprise, despite claims to be all about implementation. So, for example, there’s very little about market research and even less about competitor analysis, both essential ingredients for success in starting and sustaining a social enterprise. Instead, there’s a great deal about values, mission, stakeholders, social impact, even advocacy – each of which is important to many social enterprises but not always all that important to customers.

But that’s a relatively minor critique of this informative book. Taken for what it is – lessons learned through stories and structures – Succeeding at Social Enterprise is well worth buying, reading and keeping for future reference. It’s a book you’ll come back to so many times you’ll appreciate the index that’s been thoughtfully included at the end.

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Copyright © 2010 Rolfe Larson Associates – Fifteenth Anniversary, 1995 – 2010
Author of Venture Forth! Endorsed by the late Paul Newman of Newman’s Own
Read my weekly blogs on Social Enterprise and Business Planning

Coaching Forwards Action and Deepens Learning

An online coaching session

Coaching is about change. Clients are attracted to coaching because of the emphasis on taking action and being held accountable. They may be competent and successful in many areas of their lives, but there is a situation where they can’t seem to make the changes they desire on their own. The coach enhances motivation, action and compliance by asking: “What will you do? By when? How will you let me know you did it?”

In addition to forwarding action, the coach helps the client deepen their learning about themselves and their circumstances. Clients learn from the actions they take or don’t take. The coach will ask questions such as: “What did you learn about yourself from this situation? What would you do differently next time? How can you apply this insight to other areas of your life?”

With forward action, there is movement, results and accomplishments. With learning there is self awareness, self reliance and insight. If the coach only forwards the action, the client will get burned out. If the coach only deepens the learning, there is nothing concrete for the client to act upon. Working together action and learning creates a successful coaching experience.

In what ways do you forward action and deepen your learning?

For more resources, see the Library topic Personal and Professional Coaching.

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Pam Solberg-Tapper MHSA, PCC – I spark savvy business leaders to fire up their cutting edge, be extraordinary and do great things for their world. How can I help you? Contact me at [email protected] ~ Linkedin ~ 218-340-3330

Acceptance vs. Apathy

Person in Black Suit Jacket Holding a Coffee Cup

I want to follow up Janae’s posting on employee engagement with this quote from a colleague Dr. Joan Marques, Founder/President at Academy for Spirituality and Professional Excellence (ASPEX). “There’s a difference between apathy and acceptance. Apathy lets you endure life. Acceptance helps you enjoy it.”

How many times have you seen co-workers drudge through their day just trying to get to 5:00 or the weekend? The idea of engagement that Janae wrote about includes having energy to do your work and feeling a sense of joy or passion for what you do. Sometimes that’s hard to muster when you have a lot of little ankle-biter tasks stacking your desk. It’s easy on those days to just keep your head low and plow through your stack until you see some light of day.

Whether you face your mundane tasks with a sense of apathy or acceptance is yours to decide. As I wrote a couple weeks ago, Choose Your Attitude. Feeling apathetic about your work, as if you are slugging through mud, can actually be draining, emotionally and mentally. Rather than fighting, struggling or dreading what’s on your desk, find ways that you can shift perspective and remain open to what the Universe is asking of you at this time. Perhaps you can even invite with joy and anticipation something fun to come from it – a new opportunity, learning, or connection to others while doing your tasks.

Acceptance means welcoming, greeting, what is yours to do. Acceptance is embracing what is yours to do with as much spirit of service and contribution to a greater good that you can feel. You have to get the task done anyway, why not find something enjoyable in doing it!

Here’s a related story I heard some years ago. One day a group of mountain climbers were working their way up a steep cliff. One of the climbers lost his grip and slid down the side until he caught hold of a small outcrop of rock. In the rock slide his left eye contact fell out and he felt a bit dizzy and disorientated only able to see clearly from one eye.

His buddies below called up to him to hold tight until one of them could climb up to bring him down. The climber called down that he lost his contact and could they look for it below to bring up when they came to get him. Otherwise, he’d have a hard time making his way back down.

His friends frantically scoured the ground below thinking it was probably futile looking for the contact. Even if they did find it most likely it would be broken or scratched and useless to their friend. To their surprise after 10 mins. of looking, one friend saw a small bright gleam of light and bent down to see the contact laying on an ant. He grabbed the contact, wrapped it up and put it in his pocket to go get his friend.

Meanwhile, the little ant was relieved to have the giant piece of glass taken from its back. The ant was almost baked in the heat of the sun through the glass. After the man took the contact off his back the little ant cried, ‘Lord, I don’t know what you put on my back or why you had me carry it across these rocks, but I’m glad I could serve you in this way today’

You never know the meaning or purpose of the load you carry. I invite you to accept what is yours to do with the humility and grace of the ant, knowing that there may be a purpose to your small daily tasks much bigger than you can see.

Feel free to share here any stories that you’ve heard or experiences you’ve had where you’ve been able to accept something that was yours to do or where you shifted from being apathetic to finding meaning in what you were doing.

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For more resources, see our Library topic Spirituality in the Workplace.

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Linda J. Ferguson is a job coach, inspiring speaker and author – www.lindajferguson.com

E is for Engaged

Young man engaged with work

There is a growing recognition even among the hardest-driving companies that they pay a price for not engaging their employees. A disengaged workplace can manifest itself in low morale, high turnover, burnout, frequent stress-related illness, and rising absenteeism. Many years ago the Gallup Organization discovered that, “disengaged” or “actively disengaged” employees which make up 64% of the workforce, could cost organizations overall up to $355 billion a year! The smartest organizations – and employees – are revitalizing their workplaces to become supportive and inspirational environments. When employees are encouraged to release their passions and potential, they become fully engaged in the work and committed to the organization. As a result, the possibility for organizations to produce greater productivity and profits is significantly increased. By being engaged you can create a vibrant place to work not only for yourself, but for all those around you.

So how do we engage in our work?

Energy

The first way is be aware of your energy level. Think of the workplace as each of us walking around as balls of energy emitting waves of vibrations to each other. While you can’t physically see these vibrations you can feel and hear how they impact other people’s energy levels. For example, the workplace is filled with “energy vampires” just waiting to suck the energy from you and everyone else around them. The workplace is also filled with “energy fairies” wanting to sprinkle their magical, positive “gold energy dust” on all those they come into contact with. While workplace vampires drain us of our energy and thus disengage us with our work, the workplace fairies uplift our energy making us feel lighter and more connected with our work.

Enthusiasm

The other way is through enthusiasm. I’ve always appreciated that the Greek root of this word means God within. To be enthusiastic is something that we need to be from the inside out. We resonate our enthusiasm to others once we know how to radiate it first within ourselves; connecting with the heart of we are, our divine selves.

Choice

To fully engage in our workplaces is a choice we make each day. Poet David Whyte shared an analogy that has always stuck with me. He said how we need to bring our wholeselves to work because many of leave most of who we are in the car when we go to work. Yet when we are engaged, fully engaged in ourselves, we tap into our highest energy and enthusiasm levels; allowing us to work wholeheartedly!

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For more resources, see our Library topic Spirituality in the Workplace.

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Janae Bower is an inspirational speaker, award-winning author and training consultant. She founded Finding IT, a company that specializes in personal and professional development getting to the heart of what matters most.

Unleashing the Power of your Story-II

Plasma ball illustration

Key Ideas Underlying Story Work

“There is nothing so practical as a good theory.” Kurt Lewin

In last week’s post, I suggested that one of the most powerful ways to understand yourself as a leader and as a human being, and to align your energy to create the results you want in life, is to understand your systemic story. I defined systemic story as the story you have told yourself about your experience in systems–your internal narrative about your experience of the human condition.

Key Ideas

Today, I will outline a few of the key ideas that underlie this approach to stories. These ideas fall into two groups

  • Ideas about how we create our social reality: Social Constructionism, Symbolic Interactionism, and the Ladder of Inference
  • Ideas about how we experience time, the past, and the present: Reframing our Model of Time

Social Constructionism, Symbolic Interactionism, and the Ladder of Inference

Social Constructionism

Story work is based on Social Constructionism, which suggests that we largely, some would even say wholly, construct our individual and social reality through the internal narratives (stories) we tell ourselves about our experiences. What is our individual and social reality? Is it something objective and “out there”, or is it something we create? Is it what actually happens to us or is it our interpretation of what happens to us? And what is our past—what occurred, or our memory, our stories, our internal narrative about what occurred? Social consructionism suggests that, in terms of our experienced past, and in terms of what most influences our behavior, the stories we have told ourselves about our past, and the ones we tell ourselves about what happens today, are more real than what “actually happened.”

Symbolic Interactionism

To put it another way, we are not simply stimulus-response creatures. We are stimulus-interpretation-response creatures. This idea is sometimes referred to as symbolic interactionism. We are meaning making creatures. Our experience of reality and our response to it has as much or more to do with our interpretation of events (stimuli), and the meaning we give to them, as it does with the events themselves.

The Ladder of Inference

As Chris Argyris’ Ladder of Inference suggests, we are bombarded by stimuli, by things happening all around us. Instantaneously, we screen out some of the stimuli and take in some of it, because we can’t effectively process everything. Next, we add meaning to, make interpretations of, make attributions about what we have taken in. Then, we reach a conclusion and decide what to do. Most often our conclusions and actions are several steps removed from the actual data—they are based more on the meaning we have added to the data than on the events, data, and stimuli themselves.

Putting the Ideas Together

Where do our screening frameworks, interpretations, ascribed meanings, and attributions come from? Social Constructionism suggests that they come from our internal narrative–from our stories. Put another way, our interpretations of events, and the meaning we give to them, are as much information about ourselves and about our stories as they are information about what actually occurred. So, if you want to learn something about your inner self, pay attention to how you interpret difficult situations.

In the last post, I suggested that you begin learning your story by noticing how you handle situations, particularly tough and challenging ones. Now, go another level and pay attention to what you are telling yourself about those situations and what you are telling yourself they mean. Ask yourself, “What is the story I am telling myself about this situation?” What you are telling yourself, particularly in very challenging, high stakes situations is a window into your systemic story.

Reframing how we think about time

Secondly, story work reflects a different model of time. How we think about and experience time is really shaped by our mental model of time, or our theory of time, not just by the “objective reality” we call time. As Charlie Kiefer would say, the way we experience time is “between our ears”, that is, our experience of time is a function of the way we think about time.

We usually talk and think about time using a linear model—the past, and our past experiences, were a long time ago, we are very distant from them now, and we will get more and more distant from them as “time passes.” We think about a linear sequence of events that makes up our lives to this point. We talk about timelines—straight lines depicting the passage time from one point to another.

A different and more systemic way to think about time and our past is that they are like rings in a tree. We start with a core and grow around it; we build on what we experience rather than moving away from it.* Key experiences, and the stories we have created about them, are always with us—they are very much a part of our present. They are, in a very real sense, as much a part of the present as an event that is happening right now, because we are experiencing and interpreting today’s event through lenses we have created—through the lenses of our stories. Like Jesus said about the poor, “our stories we always have with us.” They are part of what makes us who we are. Perhaps people who say, “we deal with the present, not the past” or, “We don’t talk about the past” are drawing a false dichotomy. Our life experiences are part of one organic, systemic whole rather than being “what was in the past // what is in the present.”

*I learned this model of time in a conversation with Paul Bennett, author of the powerful book Loving Grief.

Next Steps

So, in the journey of learning to see your own systemic story, pay attention to how you handle challenging situations—what you think about them, how you feel about them, and what you do about them. Then, ask yourself “What is the story I am telling myself about this situation?” As you practice observing and reflecting, you will find that your thoughts, feelings and behaviors do indeed fit into a storyline that reflects how you have learned to survive and succeed in systems.

In our next post, we will talk about the premises, or working hypotheses, that shape story work; they will help you see how you created your story, how it plays out in your work and life, and how you can make desired changes.

To be continued….

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If you would like to learn more about story work and/or consider story coaching, feel free to call or email me at:

Steven P. Ober EdD
President: Chrysalis Executive Coaching & Consulting
Partner: Systems Perspectives, LLC
Office: PO Box 278, Oakham, MA 01068
Home: 278 Crocker Nye Rd., Oakham, MA 01068
O: 508.882.1025 M: 978.590.4219
Email: [email protected]
www.ChrysalisCoaching.org
http://SystemsPerspectivesLLC.com

Steve is a senior executive coach and consultant. He has developed and successfully uses a powerful approach to leadership coaching, Creating your Leadership Story, which enables leaders to make deep, lasting improvements in their leadership effectives in short periods of time.

What Do You Want?

Question mark displaying on a mobile screen

This Blog is By Kathie Allen, CPCC, ACC – Guest Writer

As a coach, it has often occurred to me that my clients are afraid to “want” things. They live in a place of wishing but they never take action to go after it.

What is it that you want? What do you want to “Have? Be? Do”? Make a “bucket” list of your desires! Identify those things that will add depth to your life and life to your years so they have a chance to become a reality. Find a friend (or a coach) to record all the things you want to “Have, Be, Do” as you speak. Tell the truth! You will be surprised at what comes out of your mouth.

I encourage my clients to categorize the most important things on their lists, and begin to take action to make those dreams become reality. I check in with them frequently to see how they are doing. And you know what? They make most of those dreams come true!

For more resources, see the Library topic Personal and Professional Coaching.

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Kathie Allen, CPCC, ACC – Professional Life and Leadership Coach. Kathie loves to work with people who believe in the greater good and those in search of deeper meaning for their lives. Contact Kathie: 218-326-9267 • [email protected]

Adaptive Leadership

A team leader in black blazer

Steve Ober is now co-hosting the leadership blog and that means that readers will be getting a deep and interesting dive into systemic leadership. In the coming months I will continue to provide an overview of some of the more prominent leadership theories, approaches, and practices. I just concluded a four week introduction on transformational leadership and will follow this up with a similar overview of adaptive leadership, followed by examinations of charismatic, dynamical, servant, and authentic leadership. This series will include some guest submissions by writers that are intimately familiar with these various leadership theories, models, and approaches.

Introduction to Adaptive Leadership

The ideas and practices surrounding adaptive leadership have been advanced in large part by Ron Heifetz and Marty Linsky in the books “Leadership without Easy Answers” and “Leadership on the Line” and more recently with the help of Alexander Grashow in the book “The Practice of Adaptive Leadership”. This introduction, and the upcoming blog entries, will draw in large part from the work of these three subject matter experts.

What is Adaptive Leadership?

Heifetz et al believe that leadership is, at its essence, about influencing change that builds and enables the capacity of individuals and organizations to thrive. Specifically, that leadership is the practice of mobilizing groups of people to tackle tough challenges and thrive. The bottom line is that leaders need to understand the importance of adaptation and are able to employ the relevant processes and tools to build the adaptive capacity of organizations.

What does it mean to be adaptive?

The word “adaptive” in adaptive leadership is drawn from evolutionary biology and refers to the process that organisms follow if they are going to survive and thrive. The three components of this process (applied to organizations) are to 1) preserve the organizational elements necessary for survival, 2) remove (or modify) the elements that are no longer necessary or useful, and 3) create (aka innovate) new arrangements that enable the organization to thrive.

What does it mean to thrive?

In adaptive leadership, to thrive is to develop new capabilities and strategies to address changes in the environment (e.g. industry) and realize strategic vision and goals. The key for an adaptive leader is to understand what it means for a specific organization to thrive, and then help make that happen. To thrive is to successfully adapt to circumstances, make desired changes, and stay anchored to what is best about the organization in the process. This requires an appreciation for the core values, purposes (whether explicit or implicit), and the history of the organization.

What are Adaptive Leadership competencies?

The adaptive leadership approach views leadership more as a process than a set of competencies. Having said this, the following are some skills, attitudes, and implied qualities that align with adaptive leadership.

  • The adaptive leader needs to be able to connect organizational change to the core values, capabilities, and dreams of the relevant stakeholders
  • The adaptive leader seeks to foster a culture that collects and honors diversity of opinion and uses this collective knowledge for the good of the organization
  • The adaptive leader knows that change and learning can be painful for people, and is able to anticipate and counteract any reluctant behavior related to the pain
  • The adaptive leader understands that large scale change is an incremental process and that he/she needs to be persistent and willing to withstand pressure to take shortcuts

What is the theory that informs adaptive leadership?

The theory that informs adaptive leadership appears to be more about the nature of organizations than about the nature of leadership. In the writings of Heifetz et al, the clearest theoretical underpinning is the speculation that organizations adhere to the same processes outlined in evolutionary biology. It is the task of the leader to understand this theoretical framework (metaphor?) and use it to guide and strengthen the organization. If you are familiar with adaptive leadership, let me know if you agree or disagree with this notion that its theoretical focus is on organizations rather than on leadership.

What’s next?

The next few weeks will entail a more detailed examination of the unique elements of adaptive leadership and some of the different adaptive leadership tools and practices.