It is so easy to fall into the habit of using negative expressions, or to say what you aren’t going to do. The problem is people would rather hear positives, and even remember them better. Using positive expressions helps you to be seen as a team player, a problem-solver, a go-to person. So let’s try turning these expressions into something more positive.
Better:
My pleasure, or you’re welcome
What I can do is, or let’s see what we can do
Would you, or would you mind
Here is what I can say
I will make this brief
I will provide a brief overview, or I will stay high-level
Let’s see how we can make this work
It’s a good idea, and…
Next time you hear one of these or other negative expressions, see if you can discover a more positive way to say it. And then try using positive expressions as often as you can.
The previous content (Tips For A Business Plan – Part 1) defined and showed the relevancy of a Business Plan. But how will we build the plan. The Business Plan needs to show the worth and importance of a proposal, detail how the task will be accomplished, and include tasks, i.e., a migration, purchasing new equipment, or hiring consultants. Most importantly, it will also specify time and expenses and the benefits and risks involved.
At the start of the Business Plan
Denote only the important ‘must have’ items to prove and validate a point.
Create an outline and be sure to include key elements, e.g., the vision, resources, issues, marketing, and of course financing.
Specify your timelines and critical points.
Plan to break up the Business Plan into categories such as Introduction, Summary, Business description (Operations), Strategy and Risks, Recommendations, Research, Marketing plan, Problems and Resolution, Resources, Finance (Support), Costs, Benefits, and Time
Overview
Create an introduction to the plan and be specific.
Describe the purpose and reason (justification) behind this project, and its goals.
Summary
Explain the circumstances that led to this new project.
Provide a sentence or two on the business goals, funding, technology, or the intended audience of, e.g., a new product.
Display an applicable prototype or describe it to show that the outcome is doable.
Structure
The Business Plan is usually written using a logical format. Organize it first by presenting a brief introduction to the plan.
Present it in a form for those who will make the decision to authorize it. Write for your audience and provide an outline.
Use simple terms to describe the plan. If the document is of considerable length, indicate what sections should be read by which party.
If a plan is complicated or includes a lot of scenarios, then the Technical Writer should develop business cases to help with explanations. The writer can also create training sessions with demonstrations or instruction videos. Content in some form, however, should still be written to reinforce what was presented.
When there is too much information to present, break it down into charts, figures, and diagrams for easier understanding and analysis, and to also assist in explanations. For example, for a business process, create the business diagram and then break it down into logical detailed explanations or functionalities.
Maintain continuity in explanations and format. If continuity within the content is not clear, then misunderstandings and wrong interpretations (with detrimental or chaotic outcomes) can occur within the organizations environment (business, manufacturing, pharmaceutical, etc.).
To maintain the Business Plan continuity provide supporting material backing up your information and work on Identifying, assessing, and analysis of the plan.
Provide guidelines and policies needed to maintain the plan.
For a Successful Business Plan
Analyze it to ensure that all the necessary content has been included.
Ensure that it is feasible and compliant within any restrictions.
Always stay informed of any updates or changes within your organization or environment.
Get it reviewed by others.
Get it authorized if need be.
Get the plan tested.
If you have other suggestions of what a Business Plan should contain, please leave a comment. Thank you
Do you multitask constantly? Need a little bit of help? Several content marketing tools will make life easier. And if you need a little more help, you can always turn to Chrome extensions.
Browser extensions are really handy little workhorses. They assist you with tasks like content curation, organizing passwords, links, images and much more. Just arm your browser with these extensions, so they’re just a click away when you need them. Let’s take a look at some of the best Chrome extensions that can boost your content marketing efforts.
Lastpass – Free Password Vault
Was it your birth-date? Your first pet’s name? Or was it the name of the guy/girl you had a crush on in high school? Remembering passwords for various websites and applications can be frustrating. It’s terribly annoying when you forget your password and have to reset it. But, with the LastPass extension, you will only ever have to remember one password – your master password for LastPass.
All passwords for your other accounts can be saved on the extension, and the extension can log in to all the websites you use automatically. It also lets you synch your passwords wherever you require them. Plus, it is a free tool that supports multiple browsers and operating systems.
2. DrumUp – Free content discovery, curation and scheduling
The DrumUp Chrome plugin is just as efficient as the web and mobile application. It provides you with story recommendations related to the article or blog post that you are currently reading. Once you download the extension, you will be able to see a small DrumUp icon on the right hand side of your browser. To get your story recommendations, all you have to do is click on the DrumUp extension icon. The recommendations are displayed in a drop-down window and these stories can be shared on your Facebook, Twitter and LinkedIn pages directly from the browser.
If you aren’t logged into any of your social media accounts, the extension directs you to a sign in page on the main DrumUp homepage. It’s a great way to share engaging content to keep your social media pages active with minimum effort.
Nimbus – Free Screenshot and Screencast Capture
Grab screenshots in a heartbeat with the Nimbus Chrome extension. We all know the importance of having visual content accompanying blog posts, articles or even social media posts. If you’ve been avoiding taking screenshots simply because it was cumbersome thing to do, Nimbus can really help. The tool even lets you record screencasts and edit your screenshots to add in stickers, arrows, patterns and text boxes.
OneTab – Free Browser Tab Management
Going through multiple tabs on your browser while researching can be quite frustrating. OneTab provides a clean solution to this problem by saving all the open tabs in a simple list. This way, you can easily organize all your tabs and go back to them whenever you need to refer to them.
With OneTab you don’t have to save your links on a different document or bookmark dozens of links, only to wonder later about which ones you were planning on using. You can access your list of tabs even after you have completely closed the browser window. Apart from that, OneTab gives you the option of either opening all tabs at once, or opening them individually. You can even share the lists with your colleagues, if you are collaborating on a project.
Riffle – Free Twitter Management
Using the Riffle Chrome extension, you can find out who the most popular users on Twitter are, and also find a way to engage with your followers. You can instantly build connections with other Twitterati, and get access to valuable data like the number of followers, and retweets a particular user has.
The extension can also provide you with real-time activity analysis which allows you to have more personal conversations with your followers. It’s a great tool for not just content marketers but also for others who work in sales and customer service related jobs.
Grammarly – Free Grammar Checker
Live no longer in the fear that you have published a post or sent out an email riddled with silly grammatical errors. The Grammarly Chrome extension is designed to spot grammatical errors and awkward sentences in your content. You can go back and edit your work to ensure that is completely error-free before publishing or sending it out.
The extension is easy to install on your Chrome browser and it constantly keeps working in the background to verify spellings, grammar and sentence structure. Grammarly can spot and fix over a 100 types of mistakes if you use the free versions. With the paid version, it provides you with an explanation as to why the content is incorrect and what can be done to fix it. Millions of writers from more than 200 countries trust Grammarly’s products to help perfect their written English. Also see more info, browse Grammarly services, download the software, and see Grammarly’s customer reviews
Giphy – Free GIF engine
No matter how you pronounce it, GIFs are all the rage right now. You may have seen them on various blog posts, and might have reminded yourself to use one the next time you write a blog post. You can immediately attract a lot of attention by placing a funny GIF in your content, but finding the right GIF to match the reaction you are trying to show can be tough.
The Giphy extension has a repository of over a thousand GIFs and with it’s simple search function, you can find the right one in a matter of seconds. To place it where you need it, you can either drag and drop it or right click on the GIF. Every time you use the extension, you will be able to see the most trending GIFs.
Ritetag – Free Analytics and Social Crafting
Adding memes and images to your posts just became much easier with the Ritetag Chrome extension. It suggests various gifs, memes and images that are related to your post, and if you like, you can add them in to visually boost your post. It also offers precise statistics so that you can create the perfect hashtag for your content. Use Ritetag with other applications and take advantage of the other features it offers such as bulk upload, analytics and shortened URLs.
This Chrome extension works on most social media networks like Facebook, Twitter and Google+. For Twitter, Ritetag also recommends trending hashtags so that your posts can be discovered easily.
Snip.ly – Free Link Shortener with Custom Message
With Sniply, you can easily add a call to action to any content that you post and still link back to your own website. This is especially helpful if you are posting content on someone else’s blog, and you would like to attract visitors to your website. If you decide to publish someone else’s content, you can still add a personalized message and a Sniply link that links back to your site. This is a great way to engage customers with your brand.
Using Sniply, you can monitor how many clicks you received on your posts and the number of conversions that resulted from it. The tool also gives you information about the amount of time a visitor might have spent on your page.
Rapportive – Free Networking Tool
This is a great extension for marketers as it helps you connect with new people. Using Rapportive, you can extract basic information from a person’s LinkedIn profile, allowing you to see exactly whom you are communicating with.
This is a superb feature if you are in talks with a potential client or a partner, and it also lets you confirm their email addresses. You can directly connect with your contact on LinkedIn without having to leave your inbox.
These Chrome extensions are easy to install and can make your life much simpler – be it content discovery, tab organization or grammar corrections. These extensions are a great help and you can easily utilize them in your day-to-day management tasks.
For more resources, see the Free Management Library topic: Marketing and Social Media.
.. _____ ..
About Lisa M. Chapman:
Lisa Chapman helps company leaders define, plan and achieve their goals, both online and offline. After 25+ years as an entrepreneur, she is now a business and marketing consultant, business planning consultant and social media consultant. Online, she works with clients to establish and enhance their online brand, attract their target market, engage them in meaningful social media conversations, and convert online traffic into revenues. Email: Lisa (at) LisaChapman (dot) com. Her book, The WebPowered Entrepreneur – A Step-by-Step Guide is available at:
Today’s speakers need to do more than impart information to their listeners. With all the competition for attention, speakers like you know it is important to connect with and engage your audiences. That may be pretty easy to do with a small group or meeting, but how about when you are speaking at a forum, an all-hands meeting, or any time your audience is large?
To add engagement and connection during your next keynote, consider doing one or more of these:
Ask questions of your sponsor before you even accept the speaking assignment. Is it a good match for you? Do you have value to add for your listeners?
Talk to some of the audience members ahead of time to find out what they know and what they want to know about your topic.
Do an electronic survey of your audience if possible. Be sure your talk addresses their concerns; and let them know you heard their opinions.
Ask the audience to state their expectations early in the session or talk. They can pop up or discuss at tables. Make sure to request short responses.
Ask for a show of hands, or a vote. Getting the audience involved early is key, and raising their hands is usually pretty safe. I like to ask something that is easy to respond to first, and then ask them more sensitive questions.
Have people vote with their feet. That means they move to a certain part of the room to both show their opinions, and sometimes to have breakout discussions. It is also a visual way for you to get feedback, and the listeners get to move. It’s a win-win as long as you can maintain control and get them back in their seats when you need them to be.
Use 3×5 cards to have listeners write down their questions or opinions. You could have them give each other feedback or questions by writing on the cards. Or use different colored cards to note different opinions.
Meet and greet your audience. Set you your room before people arrive so you can attend to them as they walk in. Smile and say hello. If you have time walk around and chat with people. Maybe have a few questions in mind to ask them. Even if you don’t love small talk, this will pay dividends when you stand up to speak in front of your “new friends.”
Plan an “entry” activity, such as writing comments on a flip chart, making a name tent, or writing on a virtual whiteboard (during a webinar, for example.” Again, this early engagement sets the tone for what is to come.
Do quick introductions. I have found that even three minutes for people to introduce themselves at tables changes the energy level in a group significantly. This seems to make it easier for people to engage and share ideas and opinions.
Engage. Connect. Listen. Make your next keynote presentation stand out from the crowd.
Insights into Millennials’ Mobile Shopping Behavior
Who Are The Millennials?
Millennials (also known as the Millennial Generation or Generation Y) are the demographic cohort following Generation X. Most observers use birth years ranging from the early 1980s to the early 2000s. Many use 1982 as the Millennials’ starting birth year and 2004 as the last birth year.
This is the biggest group since the baby boomers and they have a large influence in the marketplace for jobs, technology and shopping habits. They have grown up with technology at their fingertips and because of this they are comfortable and confident when shopping online.
Millennials LOVE to Shop Online
This group of young people have a combined purchasing power of $170 billion – so they should be seen as massive influencers in the retail space. But they don’t want to be seen as a group. The millennial are most definitely individuals. They want the companies that they buy from to treat them in that way.
By connecting with the average millennial through social media and email marketing, the organizations must respect their individuality. They want more than just somewhere to buy stuff. They want a brand that they can understand, respect and interact with on different levels.
Millennials Shop on Mobile Devices
More than a third of millennialsshop on mobile devices at least once a month or more. This means that the savvy retailer has more than one way of connecting with the millennial generation. Mobile stores, social media accounts and interactive website services are an absolute must for any retailer that wants to capture a share of the millennial dollar.
You must be ready, willing and able to interact with the millennial on their terms to be able to do business with them. In fact in a recent survey, millennials ranked the use of technology as the one thing that they thought set their generation apart.
It has been cited that 83% of millennials sleep with their smartphone, so you can see that they are highly devoted to their technology! And it is here that the more successful retailers can see an opportunity and run with it.
Social Media is the Millennials’ Playground
The millennial generation are great users of social media. By having a social media account that can connect with the average millennial and give them something they can’t get elsewhere, a company can build a relationship that lasts a lifetime and brings in great rewards.
Your social media sites need to be more than just somewhere else for the millennial to see you, or buy from you. It needs to give them engaging content that appeals to them and their values. They love to see what brands their friends are following on Facebook, Twitter and Instagram. An amazing 47% said that someone else’s following, liking, pinning or tweeting info on social media helped introduce them to a brand. This is marketing taken right into the digital age!
How to Connect with Millennials
Millennials want to feel as though they are valued by the organization they deal with. One way of doing this is to have millennials in the workforce. The US workforce is expected to be made up of 36% millennials by the year 2025. If you have millennials working for you then they are more likely to connect with other millennials, and solve the problems that other millennials want to be solved.For more resources, see the Free Management Library topic: Marketing and Social Media.
.. _____ ..
About Lisa M. Chapman:
Lisa Chapman helps company leaders define, plan and achieve their goals, both online and offline. After 25+ years as an entrepreneur, she is now a business and marketing consultant, business planning consultant and social media consultant. Online, she works with clients to establish and enhance their online brand, attract their target market, engage them in meaningful social media conversations, and convert online traffic into revenues. Email: Lisa (at) LisaChapman (dot) com. Her book, The WebPowered Entrepreneur – A Step-by-Step Guide is available at:
How do you communicate a business plan? First, what is a business plan? It is a document that outlines the steps for completing a future project, a restructuring of a company, a personal project, or any future change within an organization. It will show the strategy involved in, e.g., developing the outcome of a new idea or a new venture for a company or an individual. Some business plans take a short time to execute and some take a few years, depending on the proposal and design.
Depending on the situation, some or most plans have to be approved. To get it approved, we have to ensure that it is written well. Being able to make others understand the Business Plan is crucial. The Technical Writer has to be able to communicate and translate details from the, e.g., the current business background for business processes to a new and improved business model.
Why we need a Business Plan
For Communication – It will help by communicating the direction taken to complete a proposal.
For Organization – It will help by maintaining organization and by staying on schedule, especially through various business ups and downs. It will also help to keep track of events, trends, clients, investors, etc. – anything that will potentially alter the business goals of the plan.
For Justification – It will help by justifying the value of the plan, by defining its goal, scope, and planned resources.
For Proof – It will help by providing proof of the usefulness of the plan and the consequences if the plan is not approved
How to structure a Business Plan
Organize it. Because the Business Plan is like a blueprint, and clearly defines the purpose and its strategy, it can almost be structured similarly to a Requirements Document (which provides the desired prerequisites of a project; stating its goals, resources, funding, and technology). The difference though, is that the Business Plan will include more detail on how it intends to build and complete the project. It will show how the end result will be accomplished and benefit the intended audience. It details and orchestrates the steps for ensuring how a project will be completed.
Describe why the Business Plan was developed and what it will accomplish.
Show proof that research was done and apply comparison purposes and show its positive results.
Include facts and details so that, e.g., the plan defines a solution to a problem.
How do you begin to create your Business Plan?
Collaborate with others. Meet with your stakeholders to gather useful background and include the material within the plan.
Perform your interviewing and research. Investigate and interview all leads to create a structure that is understood and acceptable by the organization. In other words, the plan should fit into the company vision.
Validate the plans business scope so that critical stages can be listed and prioritized. Note: Status reports can be checked (when necessary) for items, such as, whether or not there have been or will be issues during critical stages to affect the project.
Plan to break up the document into categories such as Introduction, Summary, Business description (Operations), Strategy and Risks, Recommendations, Research, Marketing plan, Problems and Resolution, Resources, Finance (Support), Costs, Benefits, and Time.
Part 2 will describe how to design a Business Plan. If you have other suggestions of what a Business Plan is or should contain, please leave a comment. Thank you
Entrepreneurs, Solopreneurs, and Small Business Owners – Save Time and Money
Want to get the word out about your business and earn valuable backlinks at the same time?
After a deep dive into the world of online press releases, I have come up with a short list of the best online Press Release sites for entrepreneurs, solopreneurs and small businesses. Many hours of research have gone into whittling a long list down to these three. After using a wide array of press release services, I believe that these are solid, reputable choices. I have had good experience using them, and with good results.
The vast majority of online press release sites are not as professional as we wish, and most should be avoided so as not to embarrass your company.
However, these sites offer a choice of free and paid, with the free options being solid services that meet the basic needs of most small businesses. Especially attractive:
They are relatively high Page Rank (PR). According to Google, “PageRank is what Google uses to determine the importance of a web page. It’s one of many factors used to determine which pages appear in search results.”
They are “Do-Follow”, meaning a backlink from this domain (when they post it on their site) gives you “link juice” – or, ‘extra credit’ from Google and other search engines.
Getting all this in one press release service is a feat accomplished only after doing the extensive research which led me to these sites. So enjoy!
Through a single page submission form you are able to input all of your press release information. Their editorial process is fast and you will receive notification within a few hours. If you are looking for additional distribution, you can try out the media outreach feature.
Newswire Free and Paid Account Comparison – starter packages
Your story is syndicated to a wide range of business, financial and news outlets to increase your presence online and in search.
In the body of the press release, you may insert 3 links maximum. This is a real boon, because most other free press release site only allow links in the body if you use their paid version.
If you have any questions you can contact them via phone (800-713-7278) or their helpdesk service.
BriefingWire.com is a simple, effective and FREE service. Your press releases will show up in search if you use specific keywords in the title, subtitle, and repeatedly in the body of the press release.
Free Press Release Features:
Immediate Publication: Your press will be live the moment you submit it.
Dedicated URL: Your press release gets a dedicated URL
(e.g. http://www.briefingwire.com/pr/your-pr).
1 Backlink: You are allowed one backlink in the Author Details box of your press release.
Distribution: They distribute your press release to all major Search Engines and RSS Feed Aggregators.
Breifingwire.com Free and Paid Membership comparison – two options only
How long does it take to publish a press release?
Publication is immediate. Your press release is live the moment you press the submit button. You do have the option of editing or deleting a press release after you publish it.
Where does the press release go?
Your press release is distributed globally to many major information hubs including Google, Yahoo and Bing. There are many other distribution sites as well but those are the most prominent. The goal is to make it easier for people to find your press release… to make you searchable.
You can also:
Edit Your Press Release After You’ve Submitted and Published It
Online PR News offers affordable multimedia press releases that achieve high search engine visibility — putting your message in front of the right people at exactly the right time. They’ve combined all of the features that internet marketers, business owners, and journalists have asked for in an online press release distribution site.
OnlinePRNews.com Free and Paid Options Comparison – starter packages
If your free release does not show up as approved after 24 hours, review their press release submission guidelines. With the FREE option, you may include a maximum of 2 links in the body.
Press Releases Published on Online PR News Must:
Have a legitimate news angle (announcing something new and/or timely)
Contain proper attribution
Be news from the company actually submitting the news
Have an objective tone — not be written in casual first person language (I, we, you, etc)
Not contain overt sales language (Are YOU looking for ways to make money online??” “Buy now!!!”)
Not be from a site that offers adult products and services, escort services, illegal products and services, scams and pyramid schemes, or iPhone unlocking products
Not advertise products that promote the use of any Google product including YouTube, Blogger, or Orkut
Not be a duplicate of a previously submitted press release
Not contain excessive links
Contain a valid email and phone number
Be at least 250 words
Online PR News Customer Service – Contact them by email via contact form or call 888-451-4213
I hope this information saves you much time and money. Happy PR!
For more resources, see the Free Management Library topic: Marketing and Social Media.
.. _____ ..
About Lisa M. Chapman:
Lisa Chapman helps company leaders define, plan and achieve their goals, both online and offline. After 25+ years as an entrepreneur, she is now a business and marketing consultant, business planning consultant and social media consultant. Online, she works with clients to establish and enhance their online brand, attract their target market, engage them in meaningful social media conversations, and convert online traffic into revenues. Email: Lisa (at) LisaChapman (dot) com. Her book, The WebPowered Entrepreneur – A Step-by-Step Guide is available at:
You know how full every minute of your day is. Packed with meetings, phone conversations, travel, family commitments, e-mail. It goes on and on. But if we let our busy lives get in the way of good listening, there is a steep price to pay. That price includes losses in efficiency, effectiveness, and even in relationships. We make mistakes, we forget what was said, we miss nuances in the conversation. Not good.
We owe it to ourselves and all those we care about at home and at work, to slow down, pay attention, and do the hard but rewarding work of listening.
This week, check your listening habits.
Put aside distractions. In order to really listen, you must put aside other work, turn away from the screen, and focus on the speaker. It is too easy to keep looking at your work, especially when the person is on the phone. But it is pretty obvious when someone is not listening. Listening is a skill that requires your full attention. Try it and see what a difference focus makes.
Focus on the entire message. Pay attention to what is being said, not on your response to it. Tune in to body language, tone of voice, facial expressions, absorbing the whole message. Watch for conflicting body language, such as a frown, folded arms over chest, or a subtle shaking of the head while saying “yes.” Non-verbals can account for as much as 55% of the message, so pay close attention to the entire message, not just the words.
Show that you are listening. Avoid looking around or fidgeting. Make steady eye contact, nod, and use neutral acknowledgements such as “uh-huh” or “go on.” Separate listening from responding: don’t jump in immediately with your own opinion, your story, or your advice. Listen first.
Adjust to the style of the other person. If they are interested in the emotional context, don’t keep asking about facts. If they are very fact-oriented, shift your listening to the rational. If they want details, focus more on details. If they want to talk big picture, let them know you see it, then ask about feelings or for further facts. Matching their style is a hallmark of good listening.
Check back. Ask if you are hearing them correctly. Don’t make assumptions or jump to conclusions based on partial hearing. Even if you are under pressure or tight on time, maybe especially then, slow down, breathe, and focus on hearing and paraphrasing what you are hearing. If you just can’t focus at that moment, say so, and ask to connect at another time.
Eliminate sound clutter. If your phone is getting a bad signal, ask to call back. If you are in a noisy place, or rushing to catch a plane, and you can’t hear what is being said, there is no way you can listen effectively. Ask to reschedule, or get yourself to a quieter place where you can hear and concentrate.
Great leaders and great communicators have a striking ability to listen well. It takes work and mental focus that you sometimes feel short on, but it is so worth it. Super listening pays dividends in better productivity and helps build better relationships. What could be more important?
Communicating electronically is widely used for businesses, education, heath, and individuals. All businesses big or small use mobile, networking, or virtual devices to communicate. It is one of our most important and popular tools. We use our smart phones, tablets, or any other devices every second of every day. We use these devices at work, at home, while shopping or on a trip, while waiting, etc. We need these devices to be informed of different events surrounding us. Whether it’s to be notified of emails, status reports from work or a sale at a store, getting a coupon, these devices help to keep us informed and keep us on our toes. For monitoring our health, these devices, e.g., tell us when to stand up and stretch, or provide health records when needed. Communicating electronically keeps us up-to-date on all matters through internet access to data.
Benefits of communicating electronically for the individual.
Education – helps us to instruct individuals. Educational websites and educational publishing is now easily accomplished. Also, training mediums through videos and interactive learning is easily accessible and can be used at an individual’s own pace.
Knowledge management – helps us to manage and share content and also provides information services through channels such as content management systems. Knowledge is easily shared and maintained electronically.
Notifications – helps us to communicate easier through text and voice activated messages. It is no longer necessary to know how to type nor write if, e.g., all you need is your voice to speak into a smart phones to communicate messages.
Traveling – helps us to travel more easily through the aid of GPS systems or smart cars.
Health – helps us to stay healthier by letting us use healthcare apps and medical devices to monitor patient care and share information on our health. We can electronically access and share our health records when needed, know how far we’ve walked, display our pulse rate, etc.
Organization – helps us to remain organized and on schedule through various business applications and can even help us keep track of items, devices, people, notes, pets, etc.
Tasks – helps us remember scheduled appointments and tasks that need to be taken care of.
Contacts – helps us to maintain communication with our favorite people (clients, friends, family, Drs., etc.).
Entertainment – helps us to access and provide easier recreation, such as movies, shows, games, etc. It also helps us to easily take photos and to share them to whomever we want.
Benefits of communicating electronically for businesses.
Keeps businesses up-to-date on all matters such as statuses, gathering data, brainstorming, solving problems, trends, new procedures, etc.
Provides easier collaboration and engagement by helping us to maintain our global contacts trough telecommunications, video conferencing, etc.
Provides easier marketing to new and current clients through digital advertising.
Keeps businesses up-to-date on business matters through video and audio conferences.
Eases maintenance and viewing of data.
Eases assistance and productivity capabilities by providing support anytime and anywhere.
If you have more ideas or thoughts about communicating using electronic devices, please leave a comment.
How are you at speaking directly and clearly? Some of us like to “sugar coat” the truth so we don’t hurt anyone’s feelings. Others are “too blunt” to the point of harshness. If you fall in one camp or the other, finding a balanced approach might be a better way to go.
Pay attention to your communication for a few days, and listen for hedging with understatement, misdirection, or apology. If you hear these behaviors, you might be too soft. If you hear accusations, forceful tone or language, or lots of “you” messages, you might be too tough. To find and maintain that middle ground that is honest, direct, and clear (but short on aggression) consider the following before you speak.
Consider your intent. What is the purpose of this communication? Is it small talk with peers? Is it corrective in nature? Is it brainstorming? What do you want to get out of this communication? A disciplined but intimidated direct report? Or better understanding and cooperation within your team? Setting your intention ahead of the conversion is a powerful tool for driving your communication behavior.
Master your timing. If your direct report comes in late, or makes a mistake, you might be tempted to address it immediately. But should you? Who else—customers or coworkers—will overhear your criticism? Better wait for a private moment. Also, what about your emotions? If you are frustrated, that will impair your ability to speak in a fair, impartial way. However, if you tend to be “too nice” or postpone uncomfortable conversations, you might want to make a rule for yourself to deal with issues within the same business day.
Weigh your words. Words like “always” and “never” beg to be argued with. Critical words like “careless” or “incompetent” will raise defensiveness. Consider searching for wording that is truthful yet neutral. And if you tend to be too nice and indirect, consider—and rehearse if needed—direct words such as, “this report needs to be corrected today.”
Be aware of your body language. Watch for incongruent body language. If you are a person who smiles all the time, people may find it hard to take you seriously. Conversely, if your face or body language often looks angry or disapproving, your words may be taken as more negative than you mean them to. Strive for a neutral tone, face and body language.
Tune into listening skills. If you want to build communication rather than just bark out orders, it would be helpful to hone and employ your best listening skills. Ask open-ended questions to hear the other person’s point of view. Listen to what they have to say, how they say it, and what they don’t say.
Maintain consistency. If you want your communication brand to be “honest and direct,” you will need to continually think before you speak, choose direct words, and tell the truth. Doing these things now and then won’t build your brand, but may just confuse those you deal with, since they don’t know from day to day what to expect from you.
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